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Artificial intelligence has permeated dozens of government functions over the past few years, and government procurement is no exception. Jim Weaver, former North Carolina CIO, told StateTech that procurement was one of the first AI use cases in the state, and that it vastly improved procurement timelines. Recently, the National Association of State Procurement Officials (NASPO) polled all 54 U.S. chief procurement officers, and respondents indicated that AI was a key priority in 2025.
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A top-rated place to live, Gilbert, AZ struggled with outdated short-term rental management—low compliance, lost revenue, and growing administrative strain. By adopting the GovOS Tax & Compliance suite, the Town: Increased compliance from 40% to 90% Generated over $85K in new revenue Has a single digital system to manage tasks more efficiently With a centralized hub for short-term rental registration and enforcement, Gilbert balances tourism and community needs.
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By: James Bergeron, Deputy Under Secretary and Acting Federal Student Aid Chief Operating Officer Each year, more than 17 million students complete and submit the Free Application for Federal Student Aid (FAFSA) form, unlocking access to more than $120 billion in federal student aid and billions more in school, state, and private funding. The FAFSA Continue Reading The post The FAFSA Form is Workingand Getting Better Every Day appeared first on ED.gov Blog.
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While customer experience (CX) is critical to the success of your mission, agencies often encounter issues when CX is not integrated throughout the entire organization. Without a high-level, holistic approach, your agency may struggle to deliver a consistent level of service to its constituents. Here are a few key takeaways on why its mission-critical to take a wide-reaching internal approach to CX, from our recent CX Community of Practice session, How to Help Make Your Org More CX-Savvy with St
Application security is imperative in all phases of your agency’s software lifecycle, from design to deployment. That means you must continue to find new and better ways to embed security testing to reduce the risk of cyberattacks and protect your organization’s data. Recently, a rash of high-profile cyberattacks has exploited weaknesses in the elements used to build software the software supply chain.
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