2024

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Go, teams: When teams get healthier, the whole organization benefits

McKinsey Public & Social Sector Insights

Creating effective teams depends on multiple factors, including high levels of trust and communication, and understanding team context. A new approach helps elevate performance and create value.

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Enhancing Security with CISA’s ScubaGear Baselines for M365

Microsoft Public Sector

In today's digital age, securing an organization's information is more critical than ever. The Cybersecurity and Infrastructure Security Agency (CISA) stood up a program called Secure Cloud Business Applications (SCuBA). The program was in response Solorigate in 2020, and the discovery of common cybersecurity gaps that negatively impacted organizations’ risk.

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Book Bans Are Not Just Bad Policy; They Can Raise Civil Rights Issues

Homeroom

By: Matt Nosanchuk, Deputy Assistant Secretary for Strategic Operations and Outreach, Office for Civil Rights, U.S. Department of Education All students deserve access to learning environments that are inclusive and free from discrimination and that nurture their intellect, wellbeing, and creativity, preparing them for success in school and beyond. Books have been the gateway to Continue Reading The post Book Bans Are Not Just Bad Policy; They Can Raise Civil Rights Issues appeared first on ED.g

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Does Political Decentralization Improve Urban Governance? Balancing Efficacy and Representation in Rajasthan’s Small Towns

The City Fix

“Hum faltu hai [in English, “We are useless”] …I don’t even know what the budget of the council is. Nobody tells me about the procurement process [or] the number of tenders that have gone public…I don’t have enough knowledge about.

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How Breckenridge, CO Ensures Tax & Licensing Compliance

Breckenridge’s short-term rental boom—over 4,200 licenses —put intense pressure on the town’s small staff and manual processes. Facing compliance and efficiency challenges, the town teamed up with GovOS to automate its STR licensing. The new system: Cut admin time Reduced errors Improved the experience for property owners and town staff Discover the full impact of automation on Breckenridge’s STR management—download the case study.

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Agencies Need Data Backup and Recovery to Combat Increasingly Complex Ransomware

FedTech Magazine

Agencies must prepare for potential breaches with a cyber resilience plan to leverage robust data backup and recovery strategies, which enable speedy restoration of systems and data. These strategies reduce the impact of breaches when they include immutable snapshots that allow agencies to restore clean versions of their systems, minimize disruption and ensure continued mission effectiveness.

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Proof of Workforce Foundation and Careers In Government Inc. Launch Groundbreaking Partnership to Integrate Bitcoin into Public Sector Employment

Careers in Government

The partnership will focus on innovative strategies for attracting and retaining talent in the public sector. The post Proof of Workforce Foundation and Careers In Government Inc. Launch Groundbreaking Partnership to Integrate Bitcoin into Public Sector Employment appeared first on Careers in Government.

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Federal Government Made $236 billion “Improper Payments” Last Fiscal Year

GAO (US Government Accountability Office)

The federal government reported an estimated $236 billion in “improper payments” during the most recently completed fiscal year (FY 2023). Such payments are essentially payment errors that can be the result of many things—include overpayments.

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New survey: Public sector poised for generative AI revolution

AWS Public Sector Blog

Amazon Web Services (AWS) , in partnership with Market Connections , is excited to announce the results of a recent study on how public sector leaders are approaching the adoption of generative artificial intelligence (AI). The survey asked 839 IT decision-makers in US government, education, healthcare, and nonprofit organizations about how their organizations envision incorporating generative AI into their unique missions.

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Why Cyber Resilience Is Critical for Minimizing the Impact of Ransomware Attacks

State Tech Magazine

Ransomware attacks are increasing in frequency, scale and sophistication. According to the most recent Rubrik Zero Labs report, “The State of Data Security: Measuring Your Data’s Risk,” 94 percent of IT and security leaders reported that their organizations experienced significant cyberattacks last year; one-third of these victims endured at least one ransomware attack.

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When they search for new staffers, cities and counties should cast a wide net and recruit globally

American City & Country

State and local governments employed 20.5 million as of October 2024, according to the U.S. Bureau of Labor Statistics (BLS). Among those workers, there was an increase in the number who quit (about 22,000) in September, the BLS reported. Job openings in September 2024 in state and local governments in the U.S. totaled 703,000, says the BLS. So, if local governments need to hire qualified workers to replace those leaving, where can they turn to when recruiting?

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Overcoming Operational Challenges in Parks & Recreation

Speaker: Noratek

Maintaining parks and recreation facilities efficiently is no easy task, especially when faced with scheduling issues, aging infrastructure, and inconsistent inspections. Join us for this insightful webinar where we explore the most common challenges departments like yours are facing and how digital tools like CityReporter can help you streamline operations, ensure safety, and make better use of your resources.

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The art of 21st-century leadership: From succession planning to building a leadership factory

McKinsey Public & Social Sector Insights

Complicated times demand great leaders. Here’s an overview of traits and practices required to succeed as a leader today and a look at the factory model that can help aspiring managers ascend.

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Microsoft Copilot for Security and NIST 800-171: Access Control

Microsoft Public Sector

Microsoft Copilot for Security and NIST 800-171: Access Control Microsoft Copilot for Security in Microsoft’s US Gov cloud offerings (Microsoft 365 GCC/GCC High and Azure Government) is currently unavailable and does not have an ETA for availability. Future updates will be published to the public roadmap here. As of this writing we’ve received the Proposed Rule of the Cybersecurity Maturity Model Certification (CMMC) 2.0, and the public comment period ended on February 26.

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The role of power in unlocking the European AI revolution

McKinsey Public & Social Sector Insights

The rise of AI is driving data center demand and shifting power market dynamics. With European demand predicted to more than triple by 2030, significant investments are needed to realize this growth.

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What I learned from Daniel Kahneman

McKinsey Public & Social Sector Insights

Daniel Kahneman, the psychologist whose findings helped launch behavioral economics, passed away this March. The encouraging words he shared with me offer good news for organizations.

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Empower Digital Government: Strategic Workbook for Modern Transformation

Digital transformation is reshaping government interactions, bringing agencies closer to the communities they serve. However, while many have adopted new digital tools, few have implemented comprehensive strategies to maximize their benefits. Our Strategic Workbook for Modern Government offers a step-by-step guide to developing a sustainable digital strategy.

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The state of retail banking: Profitability and growth in the era of digital and AI

McKinsey Public & Social Sector Insights

As the global macroeconomic environment remains uncertain, retail banks should focus on the fundamentals of customer primacy and margin protection while embracing digital technologies and gen AI.

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Fortune or fiction? The real value of a digital and AI transformation in CPG

McKinsey Public & Social Sector Insights

A new McKinsey analysis quantifies the impact that digital and AI can have on consumer goods businesses and where consumer-packaged-goods executives should focus their efforts.

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AI power: Expanding data center capacity to meet growing demand

McKinsey Public & Social Sector Insights

Soaring demand for AI-ready data centers offers many opportunities for companies and investors across the value chain. How quickly they grasp them could determine the pace at which AI is deployed.

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The energy transition: Where are we, really?

McKinsey Public & Social Sector Insights

Scaling up deployment of decarbonization technologies is crucial to achieve net zero, but there is a reality gap—the lack of firm EU and US project commitments could slow momentum.

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7 Signs Your Local Government ERP Is Holding You Back: A Guide for Small Municipalities

Local governments and municipalities serving populations under 200,000 face distinctive challenges in delivering efficient and effective services to their communities. To overcome these challenges, many rely on Enterprise Resource Planning (ERP) systems tailored to their specific needs. Not all ERP systems are created equal, and some may hinder progress rather than support it.

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Direct from Michael Dell: Leadership lessons and the future of AI

McKinsey Public & Social Sector Insights

The CEO of Dell Technologies weighs in on what’s next for AI, how companies can successfully transform in the face of constant disruption, and how his leadership style has changed over 40 years.

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Connecting for growth: A makeover for your marketing operating model

McKinsey Public & Social Sector Insights

Marketing leaders must propel growth while navigating increased complexity and scope. A new global survey in consumer marketing reveals the need for a more connected and agile way of working.

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Reimagining insurance with a comprehensive approach to gen AI

McKinsey Public & Social Sector Insights

Insurance companies are at an inflection point with their generative AI use cases. Three McKinsey partners discuss the value of combining generative AI with other technologies.

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Global Economics Intelligence executive summary, September 2024

McKinsey Public & Social Sector Insights

The OECD sees the global economy improving. Central banks’ strategies are diverging, with some cutting rates and others raising them. China announces a major stimulus, and the US Federal Reserve cuts rates.

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ASPA TIMES Magazine: Diversity, Equity and Inclusion

PA TIMES Magazine is a publication of the American Society for Public Administration (ASPA), a not-for-profit corporation. This edition focused on diversity, equity and inclusion in public administration, including guest columns, insights for the field and interviews with city government DEI officers about their work at the local level.

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McKinsey technology trends outlook 2024

McKinsey Public & Social Sector Insights

Which technology trends matter most for companies in 2024? New analysis by the McKinsey Technology Council highlights the adoption, development, and industry effects of advanced technologies.

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Tech services and generative AI: Plotting the necessary reinvention

McKinsey Public & Social Sector Insights

The rapid emergence of generative AI has the potential to disrupt a dynamic the sector has relied on for decades, but it also offers an opportunity to tap a lucrative new market.

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The key to accelerating AI development? Pragmatism plus imagination

McKinsey Public & Social Sector Insights

Leaders are treating generative AI as less of a curiosity and more an integral part of business. McKinsey research sheds light on who is using AI, how they’re using it, and the challenges that remain.

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A new tech-driven era of impactful marketing and sales

McKinsey Public & Social Sector Insights

Salesforce president and chief marketing officer Ariel Kelman and former Solo Brands chief digital officer Jenna Posner discuss the importance of human-led, tech-powered marketing.

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Boost Revenue With Simple Short-Term Rental Registration and Tax Collections

Government agencies that rely on tax revenue to fund critical services and infrastructure are finding it more urgent than ever to bridge the gap between under-reported tax revenue and taxpayers’ understanding of the processes. This is especially true as things like short-term rentals (STRs) have grown in popularity and become new sources of income for residents.

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Healthy organizations keep winning, but the rules are changing fast

McKinsey Public & Social Sector Insights

Driving higher organizational health and performance means focusing on new practices: empowering employees to make decisions, using technology to create value, and updating leadership styles.

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Global Economics Intelligence executive summary, July 2024

McKinsey Public & Social Sector Insights

The economy remains resilient, but data signals a deceleration; China followed earlier moves by the Central Bank of Brazil, and the European Central Bank by easing monetary policy, cutting rates twice in a month.

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A look at the technology trends that matter most

McKinsey Public & Social Sector Insights

McKinsey’s latest analysis of 15 core technology trends points to a new “influencer” role for generative AI as well as growing interest in robotics and digital trust.

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The Iberian green industrial opportunity: Electrification and renewables

McKinsey Public & Social Sector Insights

Cooperation from all stakeholders can drive Iberian decarbonization through electrification and renewables deployment. Here we discuss the ambition, challenges, and potential unlocks for Spain.

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Easy to Do Business With: Why Simplifying Business Licensing Is a Best Practice

Many business license applications still can't be completed online, creating a frustrating user experience and lowering compliance. Shifting to a digital process makes it easier for staff and businesses alike. This guide covers: How to build a licensing and registration experience that works for your staff and local businesses. Why technology is your best partner for improving licensing and registration compliance.