January, 2025

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Inside the Rise and Fall of Hester Street

Next City

In August 2024, New York City's community development luminary Hester Street announced that it was sunsetting after more than two decades. What went wrong?

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Getting fit for growth: The leadership mindsets and behaviors that matter

McKinsey Public & Social Sector Insights

Growth requires the right mix of outlook, strategy, and capabilities. Top leaders achieve their goals by turning five mindsets into action.

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Shadow AI: Shining Light on a Growing Security Threat

FedTech Magazine

Agencies need to confront the growing problem of shadow artificial intelligence through policy updates and the implementation of new security measures. Microsoft and LinkedIn found 78% of AI users bring their own tools to work, and 52% are reluctant to admit using it, according to the 2024 Work Trend Index Annual Report. This is the reality of shadow AI: Many workers already use the technology covertly.

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State and Local Governments Use the Shared Responsibility Model for Cyber Resilience

State Tech Magazine

Cyberattacks targeting state and local power grids, communication systems, transportation networks, and other critical U.S. infrastructure have risen dramatically in recent months. These attacks, frequently attributed to foreign threat actors from countries such as China or Iran, pose risks for state and local governments. Attacks range from ransomware and data breaches to more insidious cyber espionage, resulting in severe operational disruptions and substantial financial implications.

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Municipal Maintenance Guide: Inspections

Get this municipal maintenance guide that provides municipalities with a detailed and structured approach to maintaining city infrastructure. This guide outlines systematic inspection procedures and best practices, ensuring the safety, longevity, and operational efficiency of municipal assets. From roadways and bridges to public buildings and utilities, the guide covers all aspects of municipal maintenance.

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The UK’s quantum clock: Changing military precision and security

Open Access Government - Technology News

A new revolutionary quantum clock developed by the UK’s Defence Science and Technology Laboratory (Dstl) is expected to transform military operations by providing them with more precise timing This new technology is a big leap forward in reducing reliance on GPS, often vulnerable to jamming and disruption, particularly in conflict zones. The quantum clock is more accurate than ever before, it will lose less than one second over billions of year, providing a level of precision that will be

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Harnessing the power of generative AI in AWS GovCloud

AWS Public Sector Blog

In an era of increasing regulatory scrutiny and data privacy requirements, organizations working in the public sector need robust, secure, and compliant solutions. Amazon Web Services (AWS) GovCloud (US) offers a specialized environment tailored for organizations that need to meet strict regulatory and compliance requirements. AWS GovCloud (US) adheres to Federal Risk and Authorization Management Program (FedRAMP) High, the Department of Justice (DOJ) Criminal Justice Information Systems (CJIS)

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Economic empowerment made-to-measure: How companies can benefit more people

McKinsey Public & Social Sector Insights

Connections, contexts, and capabilities can guide corporate efforts to create empowerment impact efficiently.

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Federal Agencies Are Poised to Become More Agile Thanks to Cloud

FedTech Magazine

Last year, the Office of Management and Budget released FedRAMP guidance intended to make it easier and faster for federal agencies to put cloud solutions to work. Since the establishment of FedRAMP in 2011, cloud solutions have exploded, and they continue to grow exponentially. In addition, cloud services open the door to emerging technologies for federal organizations, empowering them to quickly innovate and improve productivity.

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Tech Trends: Cloud Solutions Can Accelerate Artificial Intelligence Adoption

State Tech Magazine

In a brief, West Virginia University notes, A 2022 mainframe failure disrupted West Virginians access to online government resources like health services and risked the states ability to perform basic functions like revenue collection. After the mainframe failure, West Virginia moved its workloads to a private cloud solution. Doing so sped the states IT modernization capabilities, the brief concludes.

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Notice of Funding Opportunity (NOFO) for FEMA BRIC & FMA Grants Posted

Public Works Group Blog

On January 6, 2025, a Notice of Funding Opportunity (NOFO) was posted for FEMA’s BRIC and FMA FY24 Hazard Mitigation Assistance Grants. Both grants have a submission deadline of April 18, 2025, at 3:00 PM ET. Below is more information about each grant: Building Resilient Infrastructure and Communities (BRIC) – the estimated total program funding is $750,000,000 with 800 expected awards.

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How Breckenridge, CO Ensures Tax & Licensing Compliance

Breckenridge’s short-term rental boom—over 4,200 licenses —put intense pressure on the town’s small staff and manual processes. Facing compliance and efficiency challenges, the town teamed up with GovOS to automate its STR licensing. The new system: Cut admin time Reduced errors Improved the experience for property owners and town staff Discover the full impact of automation on Breckenridge’s STR management—download the case study.

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The Path Home in Newark, NJ: Strategies to End Chronic Homelessness in Cities

NLC (National League of Cities)

Authored by Luis Ulerio, Director, Mayors Office of Homeless Services, City of Newark During the pandemic, cities across the United States learned that with collective will and dedication, we could cut through barriers to deliver services to our most vulnerable, even under unprecedentedly difficult circumstances. In Newark, under the leadership of Mayor Ras J.

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More Older Adults are Homeless—What Can Be Done to Help this Vulnerable Population with Unique Needs

GAO (US Government Accountability Office)

Homelessness in the U.S. reached a record high in 2024, according to a new annual point-in-time count released in December by the Department of Housing and Urban Development (HUD). More than 770,000 people experienced homelessness on a single night.

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How beauty players can scale gen AI in 2025

McKinsey Public & Social Sector Insights

Beauty brands and retailers have already begun testing gen AI. To scale these experiments quickly, beauty players should focus on high-value use cases and customize gen AI tools to meet their needs.

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Turbocharging AI in the UK: Delivering a decade of national renewal

Open Access Government - Technology News

In a bold move to position the UK at the forefront of the AI revolution, Prime Minister Keir Starmer has announced a comprehensive plan to unleash the transformative power of AI in the UK This ambitious blueprint aims to drive a decade of national renewal, boost economic growth, improve public services, and enhance living standards through the utilisation of AI.

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Empower Digital Government: Strategic Workbook for Modern Transformation

Digital transformation is reshaping government interactions, bringing agencies closer to the communities they serve. However, while many have adopted new digital tools, few have implemented comprehensive strategies to maximize their benefits. Our Strategic Workbook for Modern Government offers a step-by-step guide to developing a sustainable digital strategy.

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5 Strategies for Rural Governments to Acquire and Retain IT Talent

State Tech Magazine

IT staffing continues to challenge rural government agencies, often making it difficult to execute on new technology initiatives. Asking these five questions can improve matters. Click the banner for information about managed services that can fill staff shortages.

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How to Balance Security and CX in Digital Identity Verification 

GovLoop

Agencies find themselves in a tough spot when providing online services that require identity verification. They must take every feasible measure to safeguard against the omnipresent risk of fraud, in compliance with an extensive and complex set of laws and policies. Such measures are inarguably necessary. But those efforts run the risk of creating a process in which people experience unnecessary delays and difficulties trying to access benefits and services online, said Jordan Burris, Vice Pres

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Chattanooga’s PILOT Reimagined: Honing a Powerful Housing Tool

NLC (National League of Cities)

Authored by Hanneke van Deursen, Bloomberg City Hall Fellow, City of Chattanooga and Nicole Heyman, Chief Housing Officer, City of Chattanooga With limited federal resources and state preemption on regulations, what can a mid-size city do to expand its impact on affordable housing? This is the question faced by Chattanooga, Tennessee.

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Strong Asset Management Lays the Foundation for Good Security Practices

FedTech Magazine

Too many CISOs make the mistake of assuming their IT teams have all the answers when it comes to certifying agency networks are clear of cybersecurity threats. The reality is that government networks may have a lot of connected equipment that IT staff dont manage or care about, which can create headaches for security teams. Ideally, in such situations, the security team will tell IT that if an asset is on the network, it needs to be in a configuration management database.

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7 Signs Your Local Government ERP Is Holding You Back: A Guide for Small Municipalities

Local governments and municipalities serving populations under 200,000 face distinctive challenges in delivering efficient and effective services to their communities. To overcome these challenges, many rely on Enterprise Resource Planning (ERP) systems tailored to their specific needs. Not all ERP systems are created equal, and some may hinder progress rather than support it.

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From engines to algorithms: Gen AI in automotive software development

McKinsey Public & Social Sector Insights

As the automotive and industrial sectors undergo major technological advancements, gen AIdriven operating models can allow companies to develop software more easily, safely, and innovatively.

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Early Treatment for Hearing Loss in Infants is Critical—But Access to Care is Not Always Equal

GAO (US Government Accountability Office)

About one in every 500 infants is identified as deaf or hard of hearing. When left undetected, hearing loss can result in delays in speech and language, as well as social and emotional development. Early detection and treatment can help avoid this.

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How Wi-Fi 7 Can Facilitate State and Local Government Operations

State Tech Magazine

Using the 6-gigahertz spectrum that the Federal Communications Commission has opened up for unlicensed use, Wi-Fi 7, the next generation of wireless technology, is primed to offer a nimble, consistent experience across networks and devices. While Wi-Fi 7 can operate on the previously accessible 2.4- and 5-GHz bands, it also works with the 6-GHz band, which wasnt available until after Wi-Fi 6s 2018 introduction.

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Stay tuned for new Homeroom Blog posts from the U.S. Department of Education.

Homeroom

Stay tuned for new Homeroom Blog posts from the U.S. Department of Education. The post Stay tuned for new Homeroom Blog posts from the U.S. Department of Education. appeared first on ED.gov Blog.

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ASPA TIMES Magazine: Diversity, Equity and Inclusion

PA TIMES Magazine is a publication of the American Society for Public Administration (ASPA), a not-for-profit corporation. This edition focused on diversity, equity and inclusion in public administration, including guest columns, insights for the field and interviews with city government DEI officers about their work at the local level.

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Eviction Prevention as Strategy to Reduce Homelessness

NLC (National League of Cities)

Co-authored by Lina Choe, NLC Intern, Housing and Community Development Over 21 million renter households are spending more than 30% of their monthly income on housing costs. In 2023, over fifty percent of Black (56.2%), Hispanic (53.2%) and Native Hawaiian or Pacific Islander (51.7%) households spent more than 30% of their income on housing costs.

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Embracing generative AI to power mission innovation: Insights from AWS US Federal Vice President David Appel

AWS Public Sector Blog

The US Federal Government has endless opportunity to leverage assistive, innovative technologies, including generative artificial intelligence (AI) , to help fulfill their missions. Im curious, like many of you, about the opportunities technology provides federal-wide to help customers solve complex problems (from defense missions to fraud detection to Earth observing data for climate change) and provide a citizen-first experience.

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Getting on board with shared autonomous mobility

McKinsey Public & Social Sector Insights

With technological hurdles falling, shared autonomous vehicles are no longer an experimental curiosity. What needs to happen to accelerate uptake?

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Baby Formula’s Biggest Buyer Takes a Closer Look at Supplies and Shortages

GAO (US Government Accountability Office)

You might not know this, but the federal government is the biggest buyer of baby formula in the United States. About 40% of all American babies get formula through a federal food assistance program for low-income mothers and childrenthe Supplemental.

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Municipal Maintenance: Ready, Set, Inspect!

Speaker: Noratek

Maintaining municipal operations is no small task, especially when budgets are tight and public expectations are high. In this webinar, we’ll explore how local governments can streamline their maintenance operations while ensuring safety, compliance, and efficiency. What You’ll Gain: Proven strategies for effective inspection management Insight into leveraging digital tools Practical tips for addressing common maintenance challenges Examples of municipalities that have achieved success.

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4 Principles to Help Federal Agencies Adopt AI Ethically and Securely

FedTech Magazine

Federal civilian agencies understand that artificial intelligence will be increasingly useful in streamlining and automating complex workloads. They hope to use data-driven insights to enhance decision-making and address thorny problems. The Government Accountability Office reported that 20 of 23 agencies surveyed have about 1,200 current and planned AI cases specific challenges or opportunities that AI may solve.

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Raising the Bar for Better Retaining BIPOC Educators through Mentorship

Homeroom

By: Dr. Rudy Ruiz, Founder, Edifying Teachers As a young Latino who went from a low-income neighborhood on Milwaukees South Side to graduating with honors from Stanford, I didnt aim to make it out of the community, but to improve it. I completed an alternative teaching certification program to help change the odds for young Continue Reading The post Raising the Bar for Better Retaining BIPOC Educators through Mentorship appeared first on ED.gov Blog.

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Using Disaggregated Data to Improve Delivery of Homelessness Services and Housing

NLC (National League of Cities)

Co-authored by Lina Choe, Housing and Community Development Intern at the National League of Cities By harnessing improved data collection, cities can more effectively reach homeless residents and deliver essential social services and housing.

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Public sector wastes £45 billion annually due to outdated technology

Open Access Government - Technology News

A new report has been released revealing that outdated technology costs the UK public sector 45 billion each year in lost productivity The findings showed how reliance on archaic systems slows down essential services, affecting citizens and workers. Lost productivity due to outdated technology This lost productivity could cover the costs of funding every primary school in the UK for an entire year.

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Holiday Safety Tips for Municipal Operations

The holiday season brings joy and celebration, but it also introduces unique challenges for municipal operations. From ensuring safe snow removal and managing icy sidewalks to organizing festive events and addressing increased community needs, municipalities play a critical role in keeping residents safe and operations running smoothly. This eBook provides actionable safety tips to help your team navigate the holiday season effectively, protect staff and citizens, and ensure compliance with safe