December, 2024

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Author Talks: Tony Blair on leadership essentials

McKinsey Public & Social Sector Insights

What does it really take to lead a nation effectively? The former Prime Minister of the UK shares a lot of practical tips for successful leadership.

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Health Insurance Costs Are Increasing As Markets Become More Concentrated with Fewer Insurance Companies (interactive map)

GAO (US Government Accountability Office)

Health care experts are warning that costs for insurance will likely rise again in 2025. One trend that may be contributing to higher insurance costs is the growing market concentration among fewer insurance companies. We recently looked at changes.

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Continuous monitoring and governance: AWS best practices for keeping your data secure during the holidays

AWS Public Sector Blog

As we approach the end of 2024, cybersecurity and information technology (IT) professionals are reflecting on a year filled with unprecedented challenges and opportunities to improve processes. State and local government organizations have faced numerous threats, from man-made and climate-related risks to third-party breaches and incidents. Throughout it all, theyve maintained critical services for residents while adapting to an ever-evolving threat landscape.

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How To Overcome Configuration Challenges with Workplace Collaboration Tools

State Tech Magazine

Configuring workplace collaboration tools, such as Microsoft Teams, Google Workspace or Cisco Webex, can bring on a flood of IT challenges for organizations. Many organizations fail to adjust their policies and procedures to reflect the use of these tools, says James Stanger, chief technology evangelist for CompTIA, which provides training and certifications to IT professionals.

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Municipal Maintenance: Ready, Set, Inspect!

Speaker: Noratek

Maintaining municipal operations is no small task, especially when budgets are tight and public expectations are high. In this webinar, we’ll explore how local governments can streamline their maintenance operations while ensuring safety, compliance, and efficiency. What You’ll Gain: Proven strategies for effective inspection management Insight into leveraging digital tools Practical tips for addressing common maintenance challenges Examples of municipalities that have achieved success.

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Getting Past Proposal Writing Blocks

Peak Proposals

Proposals come together in fits and starts, and sometimes, the writing just does not flow. How do you get unstuck when this happens so that you can meet the submission deadline? Below are five suggestions for getting past writing blocks. Go back to the solicitation. If you are struggling to write a grant proposal, the solicitation should be your first destination.

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Drivers of FinTech policy evolution: the role of policy learning and institutions

Policy & Politics Journal blog

by Ringa Raudla, Egert Juuse, Vytautas Kuokštis, Aleksandrs Cepilovs, Matti Ylönen Financial technologies (FinTech) used to be material for science fiction movies, but suddenly they are everywhere.

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Community Engagement Trends for 2025

Social Pinpoint

As the Head of Practice or Practice Lead, we work to understand what is happening in our field. In this case, predicting community engagement trends for 2025. Our role allows us to attend industry events and speak with current customers to learn more about community engagement. As we move into 2025, here are five community engagement trends that we think will make a huge impact for the next 12 months.

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AWS Verified Access in a TIC 3.0 architecture

AWS Public Sector Blog

The Cybersecurity and Infrastructure Security Agency (CISA) Trusted Internet Connections (TIC) 3.0 initiative aims to enhance cybersecurity across federal agencies. TIC 3.0 gives agencies flexibility in implementing requirements defined in Office of Management and Budget (OMB) Memorandum (M) 19-26 so they can adapt to the evolving IT landscape that includes cloud services, mobile devices, and remote work.

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Funding and Programs Meant to Help Tribes May Not Be Reaching Them

GAO (US Government Accountability Office)

Each year, Congress budgets billions of dollars for programs that could support American Indian and Alaska Native communities. But much of this money doesn’t reach Tribes. In a new report, we looked at the barriers and other challenges Tribes face.

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4 Things To Do Instead of Panicking When Your Social Media Stats Take a Nosedive📉

Super Library Marketing

Watch this video now #LibraryMarketing Show, episode 269 What do you do if you log on to your social media metrics and suddenly notice that your stats are dropping? Your first instinct is probably to panic, but don’t! We will talk through 4 steps to take when this happens in this episode of The Library Marketing Show. Plus we’ll give kudos to a library that managed to receive press coverage for a very important event.

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How Breckenridge, CO Ensures Tax & Licensing Compliance

Breckenridge’s short-term rental boom—over 4,200 licenses —put intense pressure on the town’s small staff and manual processes. Facing compliance and efficiency challenges, the town teamed up with GovOS to automate its STR licensing. The new system: Cut admin time Reduced errors Improved the experience for property owners and town staff Discover the full impact of automation on Breckenridge’s STR management—download the case study.

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How to Harden Public Sector Data Centers Against Climate Risks

State Tech Magazine

Data center backup and recovery have been top of mind in recent years for state and local governments, and not just because of ransomware. In April 2023, Fort Lauderdale City Hall’s basement flooded after 26 inches of rain fell in 24 hours, knocking the government’s headquarters out of commission and causing IT outages. The city subsequently made it a priority to move servers out of buildings susceptible to flooding and power outages and into the cloud. 2023 set a record for having the most bill

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Investing in the future of tech: Lessons from winning companies

McKinsey Public & Social Sector Insights

Survey results suggest that while the overall outlook for tech investments is strong, only a select few companies are investing in the foundations and people that can support future success.

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The History of Public Lands

Park Leaders

“After 43 years of doing this, some things didn’t sound accurate to me. So I started researching this in in order to to put together a program to go out and really explain what the history of these places are and what is fact and what is fiction.” When was the last time you thought about the history behind our public lands? It’s more intricate than many realize.

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AWS announces Satellite Resiliency for AWS Outposts

AWS Public Sector Blog

Announced at AWS re:Invent 2024, Satellite Resiliency for AWS Outposts offers a comprehensive, Partner-managed solution for resilient cloud-connected edge computing that extends the reach of Amazon Web Services (AWS) to the most remote and geographically dispersed environments on earth. AWS Outposts typically run connected to a parent AWS Region for resource management, access control, and software updates.

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Empower Digital Government: Strategic Workbook for Modern Transformation

Digital transformation is reshaping government interactions, bringing agencies closer to the communities they serve. However, while many have adopted new digital tools, few have implemented comprehensive strategies to maximize their benefits. Our Strategic Workbook for Modern Government offers a step-by-step guide to developing a sustainable digital strategy.

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Inclusive Success Stories for Community Engagement

Social Pinpoint

Inclusive community engagement is more than just a strategyits a cornerstone of meaningful connections and shared progress. In saying this, many organizations are implementing innovative and inclusive approaches to ensure diverse voices are heard and valued within the community. In this article, well explore inspiring examples of inclusive engagement done right, highlighting creative initiatives that overcame barriers, amplified underrepresented voices, and ultimately brought people together for

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The evolution of fraud and the importance of continuous professional development and learning

Open Access Government - Technology News

This article looks at how fraud has evolved, why continuous professional development (CPD) is crucial for fraud investigators, and some practical ways to stay sharp in the fight against fraud Fraud isnt new; humans have been conning each other since the first trade deals. But in todays hyper-connected world, the game has changed. From simple tricks like forging signatures to complex schemes involving cryptocurrencies and AI, fraud has evolved into a multi-billion-pound global menace.

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How HPE Helps Agencies Build Secure Server Solutions

FedTech Magazine

Agencies can ensure that their servers are secure from the start by working with a proactive industry partner to implement a comprehensive strategy. The risk of adversaries compromising the IT infrastructure supply chain is ever present, putting agency data and potentially even lives at risk, as evidenced by the Hezbollah pager blasts in September. Agencies must comply with a series of mandates — including last year’s Securing the Information and Communications Technology and Services Supply Cha

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Health media: How consumer content informs the future of healthcare

McKinsey Public & Social Sector Insights

Healthcare organizations are well positioned to offer healthcare content to improve consumer experience and care outcomes, achieve marketing objectives, and create a diversified revenue source.

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7 Signs Your Local Government ERP Is Holding You Back: A Guide for Small Municipalities

Local governments and municipalities serving populations under 200,000 face distinctive challenges in delivering efficient and effective services to their communities. To overcome these challenges, many rely on Enterprise Resource Planning (ERP) systems tailored to their specific needs. Not all ERP systems are created equal, and some may hinder progress rather than support it.

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Crypto Investments and Your 401(k)—What’s Being Done to Protect Your Retirement Savings?

GAO (US Government Accountability Office)

A few years ago, some employer-sponsored retirement plans began offering employees the option to invest in crypto assets through their 401(k) plans. Federal regulators and some industry leaders have raised concerns about this investment strategy. For.

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AWS supports ARPA-H Sprint for Women’s Health to advance crucial research and solutions

AWS Public Sector Blog

At Amazon Web Services (AWS), we believe in the power of cloud technology to transform healthcare and improve lives. Because of this, at AWS re:Invent 2024 we announced a commitment of up to $2 million in AWS credits to help four Advanced Research Projects Agency for Health (ARPA-H) Sprint for Women’s Health (SWH) launchpad awardees address critical unmet challenges in women’s health.

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How Autonomous Agents Could Ramp Up Government Efficiency

GovLoop

One of the hottest developments in artificial intelligence (AI) is the emergence of the autonomous agent, an advanced form of AI that is tailored to execute specific tasks and to improve on its own performance as it goes. And unlike generative AI, an agent is able to carry out its work with minimal human intervention. Think about autonomous agents as digital employees that works alongside human employees, said Paul Tatum, Executive Vice President for Solution Engineering at Salesforce, which rec

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The NHS’s new AI-driven approach to reduce A&E strain

Open Access Government - Technology News

NHS is trying to fight the current strain on emergency departments by using new approaches, including artificial intelligence (AI), to identify patients most likely to use emergency services frequently Adopting AI in the NHS aims to provide targeted support to vulnerable individuals before they reach A&E, improving their health outcomes and reducing pressure on already overburdened hospitals.

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ASPA TIMES Magazine: Diversity, Equity and Inclusion

PA TIMES Magazine is a publication of the American Society for Public Administration (ASPA), a not-for-profit corporation. This edition focused on diversity, equity and inclusion in public administration, including guest columns, insights for the field and interviews with city government DEI officers about their work at the local level.

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Why Agencies Must Be Proactive in Securing Data from AI Threats

FedTech Magazine

Government cant afford to have the same delayed response to artificial intelligence cyberthreats that it did to recent compromises because the emerging technology is both rapidly improving and easier for bad actors to deploy. AI-powered bots are aggressors that can stage brute force phishing attacks on agency emails and infiltrate targets that previously took years to breach by adapting to their environments, using machine learning to pass information between agents and plan their next moves.

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What makes product teams effective?

McKinsey Public & Social Sector Insights

We analyzed data from more than 1,700 teams to identify the capabilities that lead to the most effective outcomes. Here are key actions leaders can take to empower their teams to go the extra mile.

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Understanding public participation and community engagement initiatives

Partnership for Public Service

This past summer, the Office of Management and Budget and the General Services Administration issued a challenge : Create a toolkit of effective approaches to increase public participation and community engagement in government. The Partnership rose to the challenge and finished in the top three. The goal of the challenge was to understand which strategies are most successful at increasing public involvement, inclusivity and trust in federal decision-making.

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Migrating to a multi-account strategy for public sector customers

AWS Public Sector Blog

A multi-account strategy is important for Amazon Web Services (AWS) public sector customers because it is the foundation of cloud governance and compliance. Public sector customers using a shared account model can improve security and operational efficiency by adopting a multi-account strategy. In this post, we explore methods for existing AWS public sector customers to prepare for and migrate to a multi-account environment.

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Holiday Safety Tips for Municipal Operations

The holiday season brings joy and celebration, but it also introduces unique challenges for municipal operations. From ensuring safe snow removal and managing icy sidewalks to organizing festive events and addressing increased community needs, municipalities play a critical role in keeping residents safe and operations running smoothly. This eBook provides actionable safety tips to help your team navigate the holiday season effectively, protect staff and citizens, and ensure compliance with safe

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Transforming Government With AI

GovLoop

AI is changing the way government does business. Through automation, predictive analytics and advanced data analysis, AI is set to enhance operations and service delivery, said Chris Steel AI Practice Lead at AlphaSix, which provides data management platforms and tools for data analysis. “Its transformative potential in government operations is vast, ranging from predictive analytics in defense and law enforcement to automating benefits processing, and everything in between,” he said.

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Governments must prepare for quantum computing risks

Open Access Government - Technology News

Post-quantum cryptography standards highlight the need for governments to prepare for emerging quantum computing risks Previously considered a distant concern, quantum computers may soon compromise the governments most sensitive data. Here’s how to get ready. In less than a decade, quantum computers have undergone one of the most impressive transformations in technological history.

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Don’t Wait to Modernize: A Q&A on Preparing for The MGT Reform Act

Government Technology Insider

As federal agencies grapple with aging IT infrastructure and mounting cybersecurity challenges, the Modernizing Government Technology (MGT) Reform Act represents a critical lifeline for technological advancement in the government sector. The bipartisan legislation, currently making its way through Congress, aims to reauthorize and strengthen the Technology Modernization Fund (TMF), which has enabled agencies to modernize legacy systems , enhance cybersecurity and improve service delivery to citi

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Developing a resilient, adaptable workforce for an uncertain future

McKinsey Public & Social Sector Insights

A key task for 21st-century leaders is to develop their own capacity for change while also fostering resilience and adaptability in others across the organization. Heres a blueprint for doing that.

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Boost Revenue With Simple Short-Term Rental Registration and Tax Collections

Government agencies that rely on tax revenue to fund critical services and infrastructure are finding it more urgent than ever to bridge the gap between under-reported tax revenue and taxpayers’ understanding of the processes. This is especially true as things like short-term rentals (STRs) have grown in popularity and become new sources of income for residents.