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For as long as there have been video games, there have been attempts to use them for productivity. From teaching typing to boosting armed forces recruitment, gaming has been used in training, education and even business operations. The integration of gaming devices into public sector workflows may seem unconventional, but its already happening at many levels of government.
by Jeongyoon Lee and David Lee Policy actors often clash during policy processes, especially in contentious areas like climate change, gun control, and healthcare reform.
The federal government reported an estimated $162 billion in payment errorsor improper paymentsduring fiscal year 2024. This marks a steep decline from the prior year$236 billion in FY 2023. This decline was largely due to the termination of or.
In recent years, public sector organizations have found success running their scientific data processing workloads on Amazon Web Services (AWS). As the number of workloads increase with the massive data volume and complex scientific simulations, organizations are looking for ways to optimize cost while maintaining research momentum. Amazon EC2 Spot Instances presents a compelling option to run unused Amazon Elastic Compute Cloud (Amazon EC2) capacity with an up to 90 percent discount compared to
A top-rated place to live, Gilbert, AZ struggled with outdated short-term rental management—low compliance, lost revenue, and growing administrative strain. By adopting the GovOS Tax & Compliance suite, the Town: Increased compliance from 40% to 90% Generated over $85K in new revenue Has a single digital system to manage tasks more efficiently With a centralized hub for short-term rental registration and enforcement, Gilbert balances tourism and community needs.
By: Scott Yenor In 1982, President Ronald Reagan proposed dismantling the Department of Education, an agency barely two years old. This was not as radical a move for his administration as it may sound to modern ears. Americans were not accustomed to such a massive role for the federal government in education, which had always Continue Reading The post Education: Whose Job Is It?
For years, weve been writing about the importance of good data, based upon which states, counties and cities can make good decisions. But as a growing number of practitioners and academics are relying on artificial intelligence as a source for all the information in the world (when we were children, the equivalent was the Encyclopedia Brittanica), the necessity of care for the accuracy and completeness of data rises even more in importance The well-written, if sometimes pedantic prose that AI ca
As CEO and executive director of the National League of Cities, I have the privilege of working closely with thousands of local leaders from cities, towns and villages across the country, hearing their hopes and concerns about the biggest issues impacting their municipalities. Without a doubt, the recent accelerated use of artificial intelligence is one of the topics my colleagues discuss most frequently.
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As CEO and executive director of the National League of Cities, I have the privilege of working closely with thousands of local leaders from cities, towns and villages across the country, hearing their hopes and concerns about the biggest issues impacting their municipalities. Without a doubt, the recent accelerated use of artificial intelligence is one of the topics my colleagues discuss most frequently.
Dominic Norton, Sales Director at Spitfire Network Services Ltd, discusses the evolution of security, focusing on the shift from physical to digital vulnerabilities, including securing IoT devices in the public sector Not long ago, securing a public sector site, whether a government office, school, or transport hub, was largely a physical process. CCTV cameras connected via coaxial cables, alarm systems triggered by opening doors or windows, and access controlled by lock and key.
The Impoundment Control Act of 1974 is the main legal mechanism for the President to seek to delay or permanently cancel federal funding once it has been enacted by Congress. Todays WatchBlog post looks at what an impoundment is and GAOs role under.
Digital public infrastructure (DPI) is a phrase regularly referenced by public sector institutions, strategic influencers, social sector organizations, nonprofits, and global CEOs as a transformational approach to leapfrogging citizen progress at scale. Countries such as Brazil, India, Singapore, Australia, and Thailand have all built and scaled solutions based on DPI.
Government customers expect the technology resellers they work with to employ certain sustainability practices, such as IT asset disposition, to maintain compliance with environmental, cybersecurity and human rights regulations. IT asset disposition refers to the handling of retired IT equipment, whether its recycled or repurposed for reuse, which extends the life of the hardware.
Get this municipal maintenance guide that provides municipalities with a detailed and structured approach to maintaining city infrastructure. This guide outlines systematic inspection procedures and best practices, ensuring the safety, longevity, and operational efficiency of municipal assets. From roadways and bridges to public buildings and utilities, the guide covers all aspects of municipal maintenance.
Building on Googles commitment to provide secure and innovative AI solutions for the public sector, Gemini in Workspace apps and the Gemini app are the first generative AI assistants for productivity and collaboration suites to have achieved FedRAMP High authorization. This enables agencies to confidently deploy Gemini's advanced AI capabilities today, within the stringent FedRAMP High security framework and without the need for expensive AI add-ons and complex configurations.
In state and local government, system backups are essential to resilience and compliance, especially for emergency and nonemergency citizen services. But traditional full backups are time-consuming and can strain IT infrastructure, potentially slowing access to essential digital services. Synthetic full backups offer a more efficient alternative that demands less human effort and puts less load on the production system.
Andrea Hoddell, Senior Operational Intelligence Tutor at Intelligencia Training Limited, examines the role of artificial intelligence in intelligence analysis. Is it a solution or a threat? Find the answer here Artificial intelligence (AI) is everywhere: The media discuss the relative advantages and disadvantages. In our personal lives with facial recognition on digital devices and streaming services recommending programmes based on our previous viewing.
After three unsuccessful attempts, the Department of Veterans Affairs is currently on its fourth effort to modernize its outdated electronic health records system. VA relies on its electronic health record system to manage the health care needs of.
Digital transformation is reshaping government interactions, bringing agencies closer to the communities they serve. However, while many have adopted new digital tools, few have implemented comprehensive strategies to maximize their benefits. Our Strategic Workbook for Modern Government offers a step-by-step guide to developing a sustainable digital strategy.
In an increasingly digital world, governments and public sector entities are seeking secure and efficient ways to use cloud technologies. As weve innovated and expanded the Amazon Web Services (AWS) Cloud, we continue to prioritize making sure customers are in control and able to meet their national regulatory requirements. In addition to the existing breadth and depth of security capabilities, we are investing in an ambitious roadmap of security features, including data residency, granular acce
Photo courtesy Cincinnati and Hamilton County Public Library When Siobhan Egan was a teenager, she kept a big secret in the trunk of her car. After I got my drivers license, I used to drive around to all the local libraries and hit up their Friends book sales, explains Siobhan. I would buy tons of books and store them in the trunk of my car because I didnt want my parents to know I was spending all my money on books.” “I got away with it for many months until my dad took my car for a
The Partnership for Public Service recently spoke with Larry Slesinger, a recruiter with more than 25 years of experience helping nonprofit organizations find key talent, to discuss how federal employees impacted by recent disruptions to the civil service can navigate job transitions. Here are essential job search tips for former federal employees seeking new opportunities.
While artificial intelligence will dominate this years state and local government technology landscape, theres one iteration of AI that agencies will want to pay close attention to. Agentic AI AI systems that act autonomously to access and synthesize relevant information is poised to positively impact government agencies ability to deliver quality citizen services efficiently.
Local governments and municipalities serving populations under 200,000 face distinctive challenges in delivering efficient and effective services to their communities. To overcome these challenges, many rely on Enterprise Resource Planning (ERP) systems tailored to their specific needs. Not all ERP systems are created equal, and some may hinder progress rather than support it.
Rockford Associates discusses the importance of benchmarking and its benefits for businesses in various sectors In todays competitive business environment, organisations must continuously evaluate their performance to maintain and improve their market position. One of the most effective ways to achieve this is through benchmarking against similar businesses and organisations.
Millions of Americans have gas stoves in their homes. While some swear by them, others have concerns about their health risks. We recently looked at what some experts had to say about gas stove safety. We also reviewed what is being done to improve.
Academic research IT departments around the world face the same challenge: how to balance their existing on-premises infrastructure with the opportunities of cloud computing. At the Supercomputing 2024 (SC24) conference , Amazon Web Services (AWS) hosted a panel featuring two research IT leaders: Circe Tsui , associate director of solutions architecture at Emory University in the Office of Information Technology, and Dr.
Security fragmentation remains a significant challenge for departments managing hybrid cloud environments because their agencies often own independent on-premises and cloud infrastructure. Failure to align this infrastructure results in inconsistent security policies, visibility gaps and access management issues. These silos introduce vulnerabilities that cybercriminals can exploit, making it critical for agencies to adopt a comprehensive hybrid multicloud security strategy.
PA TIMES Magazine is a publication of the American Society for Public Administration (ASPA), a not-for-profit corporation. This edition focused on diversity, equity and inclusion in public administration, including guest columns, insights for the field and interviews with city government DEI officers about their work at the local level.
Photo courtesy Cincinnati and Hamilton County Public Library Have you ever wondered what you could do for your library if you had more people working on promotions? Staffing up in library marketing is very uncommon. I believe this is a huge mistake that many libraries make. Leaders and board members dont understand the essential connection between smart, strategic library marketing and the organization’s success.
During a 2025 IT forecast in January, Doug Robinson, executive director of the National Association of State Chief Information Officers, confirmed that generative artificial intelligence will be the most impactful emerging technology for state CIOs over the next several years. NASCIO has recommended considerations for state CIOs developing AI roadmaps, and Robinson revisited three of those: Establish governance and oversight processes.
For state and local agencies, the perpetual challenge of closing the IT skills gap is only growing more difficult. As always, agencies compete for a limited talent pool with the private sector, where companies can offer bigger salaries and more flexibility and hire more quickly. But now, technology is evolving faster, widening that skills gap and making it harder still to hire and retain talent.
Each year, the federal government spends more than $100 billion to manage its IT systems, acquire new systems, or update old ones. Federal IT is used to help provide critical serviceseverything from health to the economy and national defense. But.
The 2025 Business Owner Survey delivers key insights for cities, counties, and state agencies working to enhance online services. Top insights: 97% of business owners say digital access to government services is essential. Licensing and tax processes remain outdated, slowing efficiency and increasing administrative burdens. Younger entrepreneurs expect fully online, self-service options, signaling a need for modernization.
By 2026, more than 90 percent of organizations worldwide will face challenges related to an IT skills shortage, according to a 2024 survey from the International Data Corporation (IDC). Artificial intelligence (AI) skills are among the most in-demand, but a variety of cloud skills like architecture, data management and storage, and software development are among the top 10 needed IT skills.
Agencies should embrace technologies that rely on modern, flexible data management systems to more efficiently and cost-effectively fulfill their missions while under increased budgetary pressure from the controversial, new Department of Government Efficiency (DOGE). Automation reduces manual tasks, streamlines workflows and enhances overall productivity; cloud technologies are scalable, flexible solutions that lower IT infrastructure costs while improving operational agility; and advanced analy
A New Era for 811 Requests Local governments rely on 811 request management to coordinate infrastructure projects, prevent costly damage, and ensure public safety. However, outdated systems, siloed data, and […] The post Drowning in 811 Requests? Heres Your Life Raft. appeared first on OpenGov.
In 2022, the ALPHV Ransomware as a Service group attacked the city of Alexandria, La., with its malware. Two years later, LockBit ransomware bandits attacked Wichita, Kans. Once novel RaaS gangs are increasing attacks against local governments, according to a raft of new cybersecurity threat reports. In their 2025 ransomware predictions, Zscaler experts say that the Ransomware as a Service model will continue to evolve with cybercrime groups specializing in designated attack tactics and stages.
Maintaining municipal operations is no small task, especially when budgets are tight and public expectations are high. In this webinar, we’ll explore how local governments can streamline their maintenance operations while ensuring safety, compliance, and efficiency. What You’ll Gain: Proven strategies for effective inspection management Insight into leveraging digital tools Practical tips for addressing common maintenance challenges Examples of municipalities that have achieved success.
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