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In South Carolina, for instance, the Department of SocialServices has dramatically expedited SNAP application processing timeliness by deploying a cloud-based contact center solution. Often, the contact center acts as the front line, where citizens and government employees interact directly.
Philadelphia’s Office of Integrated Data for Evidence and Action has been analyzing cross-program data to improve outreach to residents who qualify for assistance but have not applied.
Jose Encarnacion, IT director for South Carolina’s Department of SocialServices, took the stage at the AWS Summit in Washington, D.C. earlier this summer to explain how a change in call center software enhanced critical services for the more than 1 million residents of the Palmetto State who rely on them.
In this episode, Director of Public SocialServices in Riverside County, Sayori Baldwin, talks with students from the UC Riverside School of Public Policy about the many programs considered socialservices and their role in society both before and during the COVID-19 pandemic.
In this episode, Director of Public SocialServices in Riverside County, Sayori Baldwin, talks with students from the UC Riverside School of Public Policy about the many programs considered socialservices and their role in society both before and during the COVID-19 pandemic.
In this episode, Director of Public SocialServices in Riverside County, Sayori Baldwin, talks with students from the UC Riverside School of Public Policy about the many programs considered socialservices and their role in society both before and during the COVID-19 pandemic. Music by: C Codaine. Resources: [link].
With HSD Dynamics, Maricopa County can easily share data with APIs, track metrics and automate manual tasks to ensure residents get the services they need.
Some of the most commonly used citizen services are also the most important: The Supplemental Nutrition Assistance Program (SNAP) and other food benefits, housing assistance, socialservices and childcare support help people in the most intimate and profound ways.
States have seen a rising volume of new unemployment requests, and other socialservices systems are being stressed like never before. At the same time, more state employees have transitioned to working from home and providing their services remotely. It’s no secret that state governments in the U.S.
Co-authored by Lina Choe, Housing and Community Development Intern at the National League of Cities By harnessing improved data collection, cities can more effectively reach homeless residents and deliver essential socialservices and housing.
By providing supervisors with data on children at risk early in the assessment process, the Los Angeles County Department of Children and Family Services can better respond to family crises.
Many of the hardest-to-solve societal challenges, such as climate mitigation and socialservice delivery, require cross-agency, composable solutions to have their intended impact. New public sector obstacles develop and old ones can evolve over time without regard to agency missions.
Since 2002, the World Bank has constructed or rehabilitated more than 260,000 kilometers of roads, lending more for roads than for education, health, and socialservices combined. (Photo credit: World Bank Transport Team 2) Road infrastructures connect households to higher quality opportunities for employment, healthcare and education.
We’ve seen participants in the Health Equity Initiative create incredible solutions that effectively address the equity gaps in accessing quality health services. Eighty percent of health and quality-of-life outcomes as well as health risks are driven by these factors.
For agencies that use automated systems to inform decisions about schools, socialservices and medical treatment, it’s imperative that they’re using technology that protects data.
On Thursday, Councilmember Eunisses Hernandez, who believes too much money is spent on law enforcement and not enough on socialservices, held a news conference in MacArthur Park to announce several partnerships and socialservice initiatives. The need for police + socialservices = community safety partnership.
With more calls coming into its legacy socialservices help lines, New York City turned to a cloud-based platform that reduced the number of dropped calls and gave agents easy, digital access to essential customer information.
It is an integral foundation because it builds trust with data sources, such as the state health department, private hospital associations, and the department of socialservices, and fosters their participation in governance activities as data trust members.
To tackle the fragmentation of healthcare services, the new CMS guidance promotes improved care coordination. Through integrated medical, behavioral, and socialservices, incarcerated individuals can receive more comprehensive care that better addresses their needs.
SocialServices Viewer, SocialServices Editor) Users - A table containing a list of users and assigned roles Apigee - Apigee is used as the glue to the underlying Dialogflow APIs.
Organizational capacity is essential for the sustainability and effectiveness of nonprofits, educational institutions, and socialservice organizations. However, in our experience, many. The post Boosting Organizational Capacity Through Effective Grant Writing appeared first on Professional Grant Writers.
Organizational capacity is essential for the sustainability and effectiveness of nonprofits, educational institutions, and socialservice organizations. However, in our experience, many. The post Boosting Organizational Capacity Through Effective Grant Writing appeared first on Professional Grant Writers.
For people who rely on socialservices benefits — e.g., the Supplemental Nutrition Assistance Program (SNAP); SNAP for Women, Infants & Children (WIC); Temporary Assistance for Needy Families (TANF); and Medicaid — reminders about appointments and deadlines aren’t just a convenience.
Christina Stauffer, Assistant Director for Student Engagement and Assessment at the University of Delaware and Alanna Mozeik, Policy Lead and Technical Advisor at the Delaware Department of Health and SocialServices talk with Sean O’Neill, Policy Scientist at the University of Delaware's Institute for Public Administration, about the Census 2020 Complete (..)
While things like education, highways and roads, and socialservice programs are lifeline by government funding, there are unsung heroes in the assessment of what makes a great community. Local governments center their concerns around the prosperity and success of their community but these efforts may be short-sighted.
Cities can use AI for more targeted and informed efforts in urban planning, traffic management, environmental initiatives, wildlife monitoring , crime and violence prevention , socialservices and in a variety of ways that improve the health of cities and the lives of residents.
PT How Missouri Delivers Better SocialServices Outdated technology caused delays and frustration for both citizens and government employees at the Missouri Department of SocialServices. Government Speaker: Nichole Conway, Program Manager, Missouri Department of SocialServices Wednesday, May 24 | 2-2:45 p.m.
The legislation is set to allocate billions of dollars towards broadband internet investment, socialservices improvements, and beyond. On June 27th, California Governor Gavin Newsom signed Senate Bill 101 into law, passing the $310.8 billion budget just in time for the new 2023-24 fiscal year.
Visibility into housing information would allow providers to partner with socialservices to offer targeted support such as emergency housing, rental support, and/or permanent housing. Housing : A patient’s housing status - either without housing or inconsistent housing (housing insecure) - ,can impact health outcomes significantly.
The fiscal cliff can lead to a range of negative outcomes that diminish community quality of life, strain household finances and stifle economic growth, including: Reduced services: Local governments may be forced to cut essential services, including public safety, education, transportation and socialservices.
Carol Homden [guest] | LinkedIn | Twitter Microsoft Public Sector Center of Expertise Coram Learn more about Coram Innovation Incubator Learn more about how Microsoft supports Public Health and SocialServices Discover and follow other Microsoft podcasts at aka.ms/microsoft/podcasts microsoft/podcasts
Twitter Microsoft Public Sector Center of Expertise Coram Learn more about Coram Innovation Incubator Learn more about how Microsoft supports Public Health and SocialServices Discover and follow other Microsoft podcasts at aka.ms/microsoft/podcasts microsoft/podcasts
Among other things, they (1) serve as liaisons between community members and health care and socialservice providers and (2) provide a range of services, including outreach, advocacy, and care coordination. For more information about Community Health Workers, Check out [link].
After 23 years in government John Eller, the director of SocialServices in Mecklenburg County, will leave his government job in mid-December. In fact, he introduced a new career ladder approach in the Department of SocialServices this fall, supported by county leadership.
How can we leverage programs and services provided by socialservice agencies, federal health clinics and community action agencies to meet the foundational needs of the most economically vulnerable? How can we partner with CDFIs to extend the traditional boundaries of capital where it is most needed?
They are used to social interventions and involve third parties, such as a donor agencies or a foundations, as the outcome funders, rather than governments.
For instance, Ariga pointed to the fraud surrounding pandemic- related socialservices benefits. “I Regarding technology, the federal government’s computational abilities often are limited despite agency modernization efforts, and those limits can make it difficult to publicize information. Data silos are a problem.
“AI was described as a job aid that can help the workforce, from case workers to administrators to supervisors, be more efficient and effective,” said Herb Wilson, Director of Public Sector Health, Human, and SocialServices at TCS – Tata Consultancy Services and conference attendee.
Programs should offer counseling and other financial and socialservices to ensure the heir has a strong understanding of and the ability to responsibly manage and rebuild their home and family wealth.
“Digitizing services that governments provide can be a time and efficiency improvement,” said Chris Oskuie, Vice President, State and Local Government and Education at Software AG Government Solutions, which provides platform integration software and services.
Strong recalled visiting the intake center at a socialservices agency to learn about how staff enrolled new clients. “I Getting that right involves understanding how the organization currently operates, what is working well, and what are the changes required to produce the desired outcomes. Observe and Ask Questions.
Strong recalled visiting the intake center at a socialservices agency to learn about how staff enrolled new clients. “I Getting that right involves understanding how the organization currently operates, what is working. well, and what changes are required to produce the desired outcomes. Observe and Ask Questions.
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