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4 Strategies for State and Local Governments to Secure Contact Centers

State Tech Magazine

Contact centers are part of the public face of an agency. One piece of that equation is often contact centers. Offering services and information via phone and internet chat can move the needle toward happier customers. They interact directly with customers…

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Sekolah.mu secures education service for 11 million students with AWS

AWS Public Sector Blog

knew it was integral to secure their digital education services to earn the trust and confidence of the students, teachers, and families. Securing the digital education platform Sekolah.mu uses AWS Security Hub and Amazon GuardDuty. As a public facing education service, Sekolah.mu As Sekolah.mu

Education 130
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The 2025 Modernization Playbook

GovLoop

Adaptive Security: Artificial intelligence will rapidly become a standard part of most threat detection and incident response plans, augmenting not replacing staff. 5 Tech Trends to Watch According to Gartner, here are the top technology trends that government chief information officers should watch.

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Its time to stop being confused about cyber security

Open Access Government - Technology News

A cyber security breach can have far-reaching consequences, including compromised national security, disrupted public services, financial losses, and a decline in citizen trust. It’s OK as an individual and even as an organisation to be confused about cyber security.

Security 101
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AWS accelerates digital public infrastructure adoption with automation

AWS Public Sector Blog

India has seen significant success with some of its Digital Public Infrastructure (DPI) platforms, including CoWIN , a system for managing COVID-19 vaccinations; UPI , a real-time digital payments system; DigiLocker , a secure platform for digital document storage and verification; and DIKSHA , a national platform for educational resources.

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Simplify firewall deployments using centralized inspection architecture with Gateway Load Balancer

AWS Public Sector Blog

Gateway Load Balancer (GWLB) enables seamless integration of these firewall appliances into the AWS architecture, ensuring consistent security policies and minimizing disruptions. This allows IT departments to provide a centralized inspection service for other lines of business to consume, enforcing the desired security posture.

Security 182
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Vertex AI Search and Generative AI (with Gemini) achieve FedRAMP High

Google Public Sector

In the rapidly evolving AI landscape, security remains paramount. All of this builds on our prior announcement that Google Cloud achieved FedRAMP High Authorization on more than 100 additional services , which further underscores our dedication to delivering leading AI and robust security for mission-critical applications.