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2021 Spotlight: The U.S. Cities with the Most Satisfied Residents

zencity

Zencity automatically collects, anonymizes, and analyzes data from a variety of public or government-run sources, including 311 tickets, comments on local news sites, public-facing social media and community groups, and comments on local government social media pages. Colorado Springs, CO.

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2024 Trends for Online Community Engagement

Social Pinpoint

Today, organizations are receiving larger data sets, not just from traditional in-person activities, but also digitally from platforms like Social Pinpoint and social media. With an overview of the process, they use Social Pinpoint’s Tabs tool to break down their feedback into easily digestible sections.