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State and Local Agencies Improve Child Services Intake and Outreach Communications

State Tech Magazine

When the Los Angeles County Department of Children and Family Services (DCFS) sought to modernize its contact center, IT leaders took the opportunity to shift from an on-premises infrastructure to a cloud-based one. “We

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An Engaging Strategy for Audience Outreach

GovLoop

With a continuous flow of data, agencies can fine-tune outreach to their constituents and set realistic definitions of success, she said. But the Granicus engagement cloud, Prieto said, helps organizations understand their audience, create an outreach plan, and then activate those campaigns. It’s an influx of people going in and out.”

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An Engaging Strategy for Audience Outreach

GovLoop

With a continuous flow of data, agencies can fine-tune outreach to their constituents and set realistic definitions of success, she said. But the Granicus engagement cloud, Prieto said, helps organizations understand their audience, create an outreach plan, and then activate those campaigns. Its an influx of people going in and out.

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Book Bans Are Not Just Bad Policy; They Can Raise Civil Rights Issues

Homeroom

By: Matt Nosanchuk, Deputy Assistant Secretary for Strategic Operations and Outreach, Office for Civil Rights, U.S. Books have been the gateway to Continue Reading The post Book Bans Are Not Just Bad Policy; They Can Raise Civil Rights Issues appeared first on ED.gov Blog.

Outreach 145
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Why AI-enabled customer service is key to scaling telco personalization

McKinsey Public & Social Sector Insights

But integrating those efforts with service-related outreach into a comprehensive next-best-experience engine is critical for growth. Telcos increasingly rely on customized commercial marketing.

Outreach 137
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The Importance of Academic Advising in Higher Education

Homeroom

Department of Education, Office of Communication and Outreach “The main function of an academic advisor is to bring holistic support to students as they navigate their higher education to post grad journey.” By: Kaitlin Thach, Intern, U.S.

Education 141
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ACRL national - Library Marketing and Outreach Discussion -Artificial Intelligence in Marketing & Outreach (Register and Open Discussion Session) - November 30, 2023

A Library Writer's Blog

About the ACRL National Library Marketing and Outreach Discussion Group: Launched at the 2014 ALA Annual Conference, this group encourages regional meet ups around the U.S. The ACRL National Library Marketing and Outreach Discussion Group has been created for Academic Librarians interested in Marketing and Outreach.