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State and Local Agencies Improve Child Services Intake and Outreach Communications

State Tech Magazine

When the Los Angeles County Department of Children and Family Services (DCFS) sought to modernize its contact center, IT leaders took the opportunity to shift from an on-premises infrastructure to a cloud-based one. “We

Outreach 274
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An Engaging Strategy for Audience Outreach

GovLoop

With a continuous flow of data, agencies can fine-tune outreach to their constituents and set realistic definitions of success, she said. But the Granicus engagement cloud, Prieto said, helps organizations understand their audience, create an outreach plan, and then activate those campaigns. Its an influx of people going in and out.

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Supporting state agencies with Medicaid unwinding outreach: Creating a multi-lingual two-way messaging system

AWS Public Sector Blog

Medicaid agencies need to conduct outreach to make their millions of members aware of the process for redetermination. With cloud-based tools from Amazon Web Services (AWS), state agencies can conduct this outreach using no code/low code, serverless, elastic services that can scale to two billion text messages a day.

Outreach 130
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Guide to Enhancing Digital Outreach for State & Local Governments

zencity

State and local governments can strengthen community trust and engagement by modernizing their digital outreach. This guide provides actionable, tactical steps for improving online communication, tailored to public sector needs. Each section below addresses a Source

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An Engaging Strategy for Audience Outreach

GovLoop

With a continuous flow of data, agencies can fine-tune outreach to their constituents and set realistic definitions of success, she said. But the Granicus engagement cloud, Prieto said, helps organizations understand their audience, create an outreach plan, and then activate those campaigns. It’s an influx of people going in and out.”

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Book Bans Are Not Just Bad Policy; They Can Raise Civil Rights Issues

Homeroom

By: Matt Nosanchuk, Deputy Assistant Secretary for Strategic Operations and Outreach, Office for Civil Rights, U.S. Books have been the gateway to Continue Reading The post Book Bans Are Not Just Bad Policy; They Can Raise Civil Rights Issues appeared first on ED.gov Blog.

Outreach 145
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Unhoused individuals gain shelter, prove their identity using AWS-powered solution Kiip

AWS Public Sector Blog

Empowering individuals with ownership of their own data Starting in July 2023, hundreds of staff at the Homeless Outreach Program Integrated Care System ( HOPICS ) began using Kiip to store documents, complete forms and applications, and streamline communications with incoming customers.