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For many local government leaders, artificial intelligence was not a concern before the mainstream rise of generative AI tools, such as ChatGPT and Google Bard (now Gemini), in 2023. Now, a recent Bloomberg Philanthropies poll of 100 global mayors found that 96 precent are interested in using generative AI.
The findings show public sector leaders are excited to adopt generative AI technology, but they feel they need a trusted partner to help them explore its full potential. Read more: Imagination and innovation: Generative AI in the Public Sector The Future of Governance: Generative AI and the Public Sector
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Yet, the public sector is still working through some significant growing pains adapting Data & AI strategies and infrastructure to improve and accelerate publicservices. Defines benefits to the public : better and faster publicservices, simpler user interactions.
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