Operations Outreach Public Sector 
AWS Public Sector Blog
MARCH 21, 2023
As investments and adoption of AI and ML continue to rise, there is tremendous potential for improved citizen experiences in the public sector. As public sector organizations seek solutions for their challenges, AWS Partners are at the forefront of helping to solve those problems using AI and ML.
AWS Public Sector Blog
APRIL 4, 2023
Nonprofits around the world use cloud technology to improve operational efficiencies, optimize costs, and advance their missions. Promotional credit enables organizations of all sizes to scale their operations, reduce costs, and deliver more impact on their mission and the communities they serve.
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AWS Public Sector Blog
FEBRUARY 10, 2023
The forthcoming expiration of this requirement presents one of the largest-ever health coverage transition events, and states will need to move quickly to return to normal eligibility and enrollment operations. Medicaid agencies need to conduct outreach to make their millions of members aware of the process for redetermination.
AWS Public Sector Blog
JUNE 8, 2023
They also agree to actively participate in the data governance framework, providing oversight of the chief data officer’s data sharing operations as a designated Trustee. Data providers that agree to make their data available through the trust are designated as Data Trust Members. The solution involved multiple AWS services. “We
AWS Public Sector Blog
AUGUST 17, 2023
The top four concerns that SMAs have shared are outreach and engagement, staffing shortages, returned mail, and reporting capabilities. With SMAs contacting all their members, contact centers must scale to meet increased demand—however, staffing shortages can make this outreach and call support difficult. At least 4.5
Google Public Sector
NOVEMBER 11, 2022
Federal Policy and Outreach, Government Affairs and Public Policy Kevin Mulligan of Washington, D.C., Jon Griffith, senior staffing operations associate, Google Jon Griffith recently joined Google in our staffing operations organization. Kevin Mulligan, senior manager, U.S. Kevin Mulligan Senior Manager, U.S.
AWS Public Sector Blog
MARCH 31, 2023
The top four concerns that SMAs have shared for unwinding are constituent outreach and engagement, staffing shortages, returned mail, and reporting capabilities. If an SMA uses an out-of-date address to conduct outreach, and no follow-up occurs, individuals could lose Medicaid health coverage. This translates to an average cost of $6.75
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