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Policy Goals versus Service Delivery in the Welfare State: Bridging the Gap

Policy & Politics Journal blog

by Janna Goijaerts, Natascha van der Zwan, Jet Bussemaker Policies often set ambitious goals for social services, envisioning a welfare system that is preventative, tailored, and complementary. Yet, as middle managers in street-level organisations know all too well, reality frequently… Continue reading →

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Unhoused individuals gain shelter, prove their identity using AWS-powered solution Kiip

AWS Public Sector Blog

Opening their phone, they were able to provide copies of their ID, Social Security card, and even a fully signed copy of their intake forms with the HOPICS case manager who set them up with Kiip. With their identity verified, police released the individual.

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Simplified CCAI virtual agent management for business users

Google Public Sector

To keep information relevant and timely, government users and call center practitioners need to establish a governance process for content management. Specifically, agency leaders need a governance process that can manage workflow approvals and change tracking across large bodies of content at scale.

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Alteia and the World Bank assess and enhance road infrastructure data quality at scale using AWS

AWS Public Sector Blog

Since 2002, the World Bank has constructed or rehabilitated more than 260,000 kilometers of roads, lending more for roads than for education, health, and social services combined. Alteia developed a microservices architecture utilizing Amazon EKS , a managed Kubernetes cluster solution.

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AWS commits additional $20M to tackle health equity disparities through cloud technology

AWS Public Sector Blog

We’ve seen participants in the Health Equity Initiative create incredible solutions that effectively address the equity gaps in accessing quality health services. FOLX now serves tens of thousands of patients across the US, offering virtual primary care, gender-affirming care, and mental health services.

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Reimagining government social services in the COVID-19 era

Google Public Sector

States have seen a rising volume of new unemployment requests, and other social services systems are being stressed like never before. At the same time, more state employees have transitioned to working from home and providing their services remotely. It’s no secret that state governments in the U.S.

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Creating composable applications for seamless government services

AWS Public Sector Blog

Many of the hardest-to-solve societal challenges, such as climate mitigation and social service delivery, require cross-agency, composable solutions to have their intended impact. Get started with composable government services Starting small with composable solutions can help organizations think big about digital transformation.