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For government to perform at its best, members of the SES should beheld accountable for managing healthy, high-performing agencies and recruit, retain and developtop talent through improved hiring and leadership development. By adopting a framework like the model, agencies can standardize and elevate their performance management.
We are proud to announce the winners of the Annual NextGen PublicService Awards for superior publicservice and achievement. The awards recognize deserving individuals selected from the publicservice community for their intelligence, exuberance and dedication to improving and invigorating government.
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Our PublicService Leadership Model defines emotional intelligence , or EI, as the ability to recognize your emotions and those of others—and to use this information to manage behavior. Doing so requires publicservice leaders to demonstrate self-awareness and build and manage relationships effectively.
Digital Identity Ecosystems: Government agencies could play a vital role in the development of systems for managing the use of digital identities across the public and private sectors.
During PublicService Recognition Week 2024, the Partnership for PublicService shined a spotlight on dedicated individuals who work behind the scenes to serve their communities and country. Below, I profile two of these individuals. Read our previous blog post to learn about the others.
CentralSquare is a government technology ( GovTech ) company and AWS Partner that provides mission-critical software to more than 8,000 local publicservice organizations across North America. CentralSquare’s CAD-to-CAD system, Unify , bridges this gap by allowing seamless data sharing across agencies. “If
In an effort to bring a new generation of diverse young talent into government, the Partnership for PublicService launched the Future Leaders in PublicService Internship Program. Gianna Juarez participated in the program this past summer as a public policy intern at the Department of Commerce.
In the fall of 2024, the Partnership for PublicService and Deloitte & Touche LLP hosted an event to discuss strategies for addressing these challenges, drawing on research from the Partnerships Center for Presidential Transition . These practices are fundamental to effective government and the public good.
This diversity is apparent in the awardees who represent a broad array of sectors from healthcare to publicservice to education to agriculture. Much of India’s digital public infrastructure is thriving due to his leadership. Today, Bahmni supports millions of patients across more than 50 countries.
To support public sector organizations looking to remediate legacy concerns, Amazon Web Services (AWS) has created a solution guide for legacy transformation. It includes guidance on how organizations can better enable operational and technical roles to use technology to deliver more secure, efficient, and enjoyable publicservices.
The Partnership for PublicService hosted the 22 nd annual Samuel J. Heyman Service to America Medals ®, or the Sammies, at the John F. One of the most trusted voices in television journalism, Woodruff has used in-depth reporting to champion public servants and hold our government accountable for millions of viewers.
Modern AI and data analytics solutions deployed in the cloud allow agencies to harness real-time insights and automate processes, ultimately improving publicservices and national security outcomes. Air Force provides a compelling example of how AI-driven solutions can enhance mission readiness.
In a forthcoming book, I define performance management as a continuous and cyclical process of making data-informed decisions to improve organizational outcomes. Over the last few decades, these systems have become ubiquitous in almost every aspect of local government management.
Good performance management should be happening year-round. But for too many employees and managers, the annual review and goal-setting process—if it happens at all—is the only time they think about performance management. The agency also provides support for supervisors throughout the year.
by Matthew Flinders, Heidi Houlberg Salomonsen and Thurid Hustedt Although often overlooked, the rise of populism has placed additional pressures on the relationship between ministers and their senior civil servants. Dismissed as part of ‘the elite’, ‘the establishment’ or even… Continue reading →
I’ve been a writer and editor covering the public sector for more than 30 years, and I’ve never ceased to be amazed by the spirit of publicservice that prevails at every level of government, from one administration to the next. If you know someone who exemplifies the best in publicservice, please nominate them.
For the past two years, Nicholas di Mauro has worked as an IT cybersecurity specialist in the Office of the Chief Information Officer at the Department of Health and Human Services. Why were you interested in continuing a career in publicservice? HHS is also one of the best environments I’ve ever worked in.
The Partnership for PublicService recently spoke with Larry Slesinger, a recruiter with more than 25 years of experience helping nonprofit organizations find key talent, to discuss how federal employees impacted by recent disruptions to the civil service can navigate job transitions.
Emerging technologies such as generative artificial intelligence (AI ) streamline business processes and allow providers of publicservices to connect with citizens in new and intuitive ways. We can simply focus on realizing our ideas for new service improvements. The importance of inclusion There are 1.5
Digital public goods As an open source, modular solution with global applications, Bahmni aligns with the United Nations’ plan for the creation of digital public goods for a more equitable world. In time, hospitals can use this digital public infrastructure (DPI) to improve publicservice delivery at scale.
The benefit of AI in the public sector The report builds on previous research that suggests that generative AI could contribute over £400 billion to the UK’s economy by 2030, driven by productivity gains across various sectors. Finally, there is a suggestion to invest in upskilling the workforce.
In June of this year, however, a new initiative entitled the Roadmap for Digital and Data, Transforming for a Digital Future set out more ambitious plans to transform digital publicservices and deliver world-class digital technology and systems. As part of this, it has invested more than £2.3 Keeping data secure.
UK Biobank needed a purpose-built data platform with compute and data-storage capabilities that provided analysis tools in a centralized environment and the flexibility to manage increasing quantities of data, allowing researchers to work on the dataset with ease. Find more AWS Institute thought leadership for publicservice leaders.
Building modern applications with containers Containers are lightweight, versatile, and portable units that are revolutionizing the way modern applications are built, deployed, and managed. Containers enhance and modernize public sector applications with improved application quality, portability, security, scalability, and fault isolation.
Artificial intelligence (AI) skills are among the most in-demand, but a variety of cloud skills like architecture, data management and storage, and software development are among the top 10 needed IT skills.
Our conclusion: Governments dont need more AI; they need the right AI built for the realities of publicservice, integrated into existing workflows, and implemented with frontline professionals, not imposed on them. This means ensuring that data is interoperable, high-quality, and secure and that governance is in place to manage it.
According to a 2024 survey by public sector HR management company, NEOGOV , which explored the effects of the ongoing hiring crisis on the public sector, 33% of agencies report impacts to service. Recognizing the need According to the U.S. Census Bureau, the population in Manatee County increased “3.8%
To productively move forward, it is important to incorporate self-awareness and engage others, competencies included in the Partnership for PublicService’sPublicService Leadership Model. While it may seem like a small action, focusing on gratitude is one strategy they can employ to manage this adversity.
It’s critical for anyone invested in the future of publicservice. This assistant could draft policies, answer public inquiries, and create reports in seconds. These AI technologies promise to refine how governments manage data, interact with citizens, and execute their responsibilities.
10, the Partnership for PublicService and Syracuse University’s Institute for Democracy, Journalism and Citizenship hosted an event that explored new Partnership research on young adults’ perceptions of the federal government. Below are three key takeaways from the discussion.
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Yet, the public sector is still working through some significant growing pains adapting Data & AI strategies and infrastructure to improve and accelerate publicservices. An API driven platform that allows for applications (public and private) to be built on top of the data services it provides.
However, this should be considered in the transformative promise it holds for publicservice agencies, with current uses empowering call centres with more information and improved assistance capabilities. AI-generated recommendations for services and queries regarding assistance programs can enhance government customer experience.
AI changes the game for publicservices More recently, councils have been adopting machine learning (ML) and exploring artificial intelligence (AI) to improve and streamline how services are delivered. Large data sets can be hard to manage Large data sets can be hard to manage without being properly connected and organised.
The report, set to be published on Tuesday, highlights a key issue with a large portion of publicservices still using old technology that affects efficiency and productivity. Nearly half of publicservices cannot be accessed online, causing citizens to spend excessive time in person or on hold to get the support they need.
The Partnership for PublicService is accepting nominations for the 2025 Samuel J. Heyman Service to America Medals® program, the premier awards ceremony for career federal employees. The backbone of our federal government is the more than 2 million career employees who work across the country to serve the public.
Whether at the federal, state or local level, public sector organizations face unique challenges, including navigating changing political environments and priorities , managing limited resources and addressing diverse stakeholder needs.
From memory he recited to me a catalogue of omissions, oversights and failures in managing the risks. The real problem is that the British emergency planning, management and response system is fragmented and incomplete. They are managed by the country's local resilience forums. It lacks a national emergency operations centre.
From July 23-24 in Austin, Texas , join more than 500 leaders across education and state and local government to learn how advancements in cloud technology are shaping the future of education and publicservices. There is no cost to attend; register now to secure your spot.
The potential for AI to deliver a new generation of citizen-centric publicservices and efficient governance is too great to ignore, but how can it be done while decarbonising and ensuring sustainability goals? It extends to infrastructure, skills development, and unlocking public and private sector data to become a global leader.
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The Icelandic Ministry of Finance and Economic Affairs launched an ambitious initiative to accelerate the digital transformation of publicservices in Iceland in 2019. This allows as much infrastructure management as possible to be automated, while employing best practices in software development.
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