Google Public Sector

MARCH 20, 2025

Department of State Bureau of Consular Affairs partnered with Google Public Sector and our partner TTEC to improve constituent experience on their largest public-facing website. Vertex AI Search also can help research-focused agencies who manage scientific data.

Constituents 56

Constituents Public Sector Security Translation 56

GovLoop

APRIL 18, 2024

What is Change Management? 6 Steps to Success But great rewards are possible with effective change management. It requires a disciplined project manager, akin to an orchestra conductor who ensures that all pieces of the project work in harmony, Oliver said. The cliché about the devil being in the details is really true.”

Legislation 106

Legislation Public Face Government Employee Leadership 106

AWS Public Sector Blog

DECEMBER 7, 2022

Read more about ASDI on the AWS Public Sector Blog: NASA and ASDI announce no-cost access to important climate dataset on the AWS Cloud. Managing the world’s natural resources with earth observation. First Street’s US National aggregated risk data are also now available at no cost through the AWS Data Exchange for non-commercial uses.

Public Sector 246

Public Sector Sustainability Nonprofit Accountability 246

American City & Country

SEPTEMBER 12, 2024

Koenig says public-facing systems like websites have a much larger attack surface. “As As more public services move online, the criticality of these systems goes up. He adds that another area of vulnerability is anything that’s Internet-connected but still managed via a legacy or on-premise approach.

Government 110

Government Security Public Face Operations 110

AWS Public Sector Blog

AUGUST 24, 2023

The Government Lens includes a section, titled “Enabling service outcomes for government,” which covers best practices to help services measurably meet the intended policy or service outcomes, whether for public facing services (online or offline), grants management, budgeting, law enforcement, or any other function of government.

Government 130

Government Public Sector Accountability Operations 130

AWS Public Sector Blog

NOVEMBER 2, 2022

This is a guest post by Shahirah Mahmood, PhD, director of data management, measurement, and outcomes at Easterseals, DC MD VA. We lacked a unified data management strategy, and our data lived in a mix of on-premises and cloud-based systems. Answering simple questions like, “How many people with autism do you serve?”

Nonprofit 147

Nonprofit Public Sector Strategic Planning Fundraising 147

Open Access Government - Technology News

JUNE 28, 2024

Managing fear and uncertainty Education and awareness can contribute to reducing the stigma associated with cybercrime and breaches. Customer perception of the business may change and could result in a reduction in revenue. There could be fines from the Information Commissioner’s Office (ICO.)

Security 101

Security Public Sector Education Public Service 101

Open Access Government - Technology News

AUGUST 26, 2022

Mike Taylor, Senior Accessibility Analyst, Comms and Training Manager at Digital Accessibility Centre , discusses online access and its benefits since COVID. Please Note: This is a Commercial Profile. This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

Communications 105

Communications Public Face Budgeting Implementation 105

Open Access Government - Technology News

MAY 3, 2024

And e arlier this year, three neighbouring councils in Kent were targeted by simultaneous breaches, affecting their public-facing systems. Councils’ increasing reli ance on third-party vendors for services ranging from data processing to infrastructure management , further compounds these security challenges.

Security 69

Security Budgeting Operations Public Face 69

Government Technology Insider

SEPTEMBER 13, 2023

A recent survey revealed that almost half of agency managers rated their organization’s digital transformation strategies as mediocre or poor. Digital Intelligence significantly expedites case closure, a sentiment shared by 81 percent of agency managers.

Laws 59

Laws Social Media Public Face Budgeting 59

GovLoop

DECEMBER 6, 2022

It’s essential for an agency’s full team — specifically process and program managers — to be invested in engagement-related IT advances, Skowera said. Through analyzing and enhancing AI interactions, her team discovers how to manage the technology and what information to expand to public-facing outlets like the website. “I

Constituents 59

Constituents Parks And Recreation Outreach Engagement 59

GovLoop

JULY 11, 2023

This formula, which calculates a county’s size, population and miles of public roadways, was fair but complex and difficult to parse for those unfamiliar with it. Coleman and her team significantly reduced the complexity of the process by using geographic information system (GIS) technology to build a public-facing map and dashboard.

Legislation 75

Legislation Public Face Coordinator Accountability 75

Disaster Planning and Emergency Management

AUGUST 3, 2023

It is the public face of the National Security Risk Assessment (NRSA), a document (and a process) that has various security classifications and is generally not available to citizens and organisations. Over the years this document has acquired momentum based on a solid commitment to persist with it and create periodic revisions.

Housing 81

Housing Public Face Security Government 81

Open Access Government - Technology News

APRIL 3, 2024

Easy remote management: Optimise uptime by updating, monitoring and troubleshooting your mobile printers in real-time from a remote central location with Zebra’s one-of-a-kind Bluetooth remote management. Bluetooth management – update, monitor and troubleshoot printer- related issues from a remote central location.

Operations 59

Operations Government Security Housing 59

GovLoop

MAY 12, 2023

Engagement as an Agency-wide Priority It’s essential for an agency’s full team — specifically process and program managers — to be invested in engagement-related IT advances, Skowera said. They also implemented an artificial intelligence (AI) chatbot to allow constituents to communicate with the office outside business hours.

Constituents 52

Constituents Parks And Recreation Outreach Engagement 52

Microsoft Public Sector

JULY 20, 2023

Microsoft To Do web app launching for GCC High and DoD users Microsoft To Do is a task management tool that helps you stay productive, manage your day, and collaborate with your colleagues. See Manage bookmarks for more information. Public facing documentation for creating custom list templates can be found here.

Public Sector 97

Public Sector Security Management Communications 97

Open Access Government - Technology News

OCTOBER 20, 2022

Between administration and inspection savings , the council managed to save a staggering 3,740 hours per year. Using low-code technology, it managed to overhaul a whopping 90 processes in as little as 18 months. In only 120 hours it developed an app to manage business applications and distribute grant money during the pandemic.

Public Sector 52

Public Sector Local Government Development Operations 52

Government Technology Insider

OCTOBER 30, 2024

AI was described as a job aid that can help the workforce, from case workers to administrators to supervisors, be more efficient and effective, said Herb Wilson, Director of Public Sector Health, Human, and Social Services at TCS Tata Consultancy Services. These use cases explored using AI in new ways to address very old problems.

Constituents 52

Constituents Implementation Social Services Public Face 52

The CIO Council

JUNE 11, 2023

In order to drive change, we must do it together and that is why the Federal CIO Council sponsored this event — it’s a forum to bring technologists together to share information and best practices for the betterment of the public. ”We We need to be speeding up.” — Clare Martorana, Federal CIO at the Office of Management and Budget.

Public Face 52

Public Face Security Leadership Budgeting 52

zencity

DECEMBER 13, 2021

It’s a measurement that local governments can use to understand where they’re doing well, where they need to improve, and more importantly, for performance management. One of the metrics we look at is resident satisfaction: how satisfied residents are overall, and how satisfied they are around specific topics, issues, and initiatives.

Social Media 52

Social Media Public Safety Outreach Local Government 52

Social Pinpoint

JANUARY 30, 2024

These spaces can be built out to discuss and help local governments manage the process in an agreeable timeline, collaboratively with their communities. With that, managing data has become increasingly important and using the data appropriately even more so.

Community Engagement 52

Community Engagement Engagement Local Government Nonprofit 52

The CIO Council

JUNE 15, 2022

Earlier today, we announced that $100 million of the Technology Modernization Fund (TMF) will be designated to help streamline and improve public-facing digital services and technology systems to deliver a better customer experience to the American people.

Public Face 52

Public Face Security Management Government 52

GovLoop

MAY 9, 2024

Public-facing employees offering feedback on constituent experiences. Accessibility redesigns based on empirical evidence and public input. Key elements of data-driven CX include: Data sharing among agencies to promote consistency and save time. Officials using demographically representative data.

Public Face 52

Public Face Constituents Leadership Government Agency 52

AWS Public Sector Blog

MARCH 18, 2025

India has seen significant success with some of its Digital Public Infrastructure (DPI) platforms, including CoWIN , a system for managing COVID-19 vaccinations; UPI , a real-time digital payments system; DigiLocker , a secure platform for digital document storage and verification; and DIKSHA , a national platform for educational resources.

Public Sector 130

Public Sector Accountability Management Security 130

AWS Public Sector Blog

JANUARY 10, 2025

AWS GovCloud (US) adheres to Federal Risk and Authorization Management Program (FedRAMP) High, the Department of Justice (DOJ) Criminal Justice Information Systems (CJIS) , US International Traffic in Arms Regulations (ITAR) , and other compliance mandates. This not only accelerates the review process but also reduces the risk of human error.

Regulations 242

Regulations Public Sector Laws Security 242

AWS Public Sector Blog

APRIL 11, 2025

For academic institutions leveraging cloud services, it is important to proactively manage and optimize cloud costs. After enrolling in Compute Optimizer, one can then get recommendations from Compute Optimization Hub found on the Billing and Cost Management page within your AWS Console.

Accountability 130

Accountability Budgeting Education Public Sector 130

AWS Public Sector Blog

DECEMBER 11, 2024

Its exciting to experiment with and test the various capabilities of Amazon Bedrock in the AWS Management Console. It uses AWS serverless technologies, allowing you to build and run your application without having to manage your own servers. For more information, see Manage access to Amazon Bedrock foundation models.

Management 130

Management Accountability Security Public Face 130

AWS Public Sector Blog

APRIL 11, 2025

In this post, we describe how AWS Partner CIMARs medical image management platform is enabling the rapid roll-out, scaling, and operation of the National Health Service (NHS) Englands national lung cancer program, connecting 124 acute NHS trusts and multiple mobile scanning units.

Security 130

Security Management Operations Public Face 130

GovLoop

JANUARY 6, 2025

For example, the National Institute of Standards and Technology defines trustworthy AI as: valid and reliable, safe, secure and resilient, accountable and transparent, explainable and interpretable, privacy enhanced, and fair with harmful bias managed. But you cant rely on AI to monitor itself.

Security 45

Security Public Face Implementation Development 45

Rebuilding Place in Urban Space

MARCH 13, 2025

At least eight national organizations saw their technical assistance contracts with HUD terminated following the DOGE review of their public-facing sites. It's one of the largest "citizen-facing" agencies. It reminds me of my old joke, that the guiding principle of property management at DC Government was demolition by neglect.

Government 52

Government Nonprofit Housing Sustainability 52