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In a forthcoming book, I define performance management as a continuous and cyclical process of making data-informed decisions to improve organizational outcomes. Over the last few decades, these systems have become ubiquitous in almost every aspect of local government management.
Nominations are now being accepted for the 2024 American City & County Crown Communities and Exemplary Public Servants awards. The Exemplary Public Servants awards were created in 2018, and since then, AC&C has selected exemplary leaders based exclusively on merit. If it has made an impact, nominate it.
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