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The top four concerns that SMAs have shared for unwinding are constituent outreach and engagement, staffing shortages, returned mail, and reporting capabilities. If an SMA uses an out-of-date address to conduct outreach, and no follow-up occurs, individuals could lose Medicaid health coverage. This translates to an average cost of $6.75
States need someone with the technology capability and experience to set up the program, define eligibility criteria, create application processes, establish the intake and case management infrastructure, and generate reports to measure the program’s effectiveness. Homeowners were able to apply for the program online and via mobile devices.
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Programming tends to be provided in parks and public spaces that are managed by conservancies or business improvements districts--organizations that have separate funding sources, and with the luxury of only managing a few spaces, not many dozens. Types of programs. Music and cinema are probably the most common.
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