article thumbnail

Supporting state agencies with Medicaid unwinding outreach: Creating a multi-lingual two-way messaging system

AWS Public Sector Blog

Medicaid agencies need to conduct outreach to make their millions of members aware of the process for redetermination. With cloud-based tools from Amazon Web Services (AWS), state agencies can conduct this outreach using no code/low code, serverless, elastic services that can scale to two billion text messages a day.

Outreach 130
article thumbnail

Unhoused individuals gain shelter, prove their identity using AWS-powered solution Kiip

AWS Public Sector Blog

Empowering individuals with ownership of their own data Starting in July 2023, hundreds of staff at the Homeless Outreach Program Integrated Care System ( HOPICS ) began using Kiip to store documents, complete forms and applications, and streamline communications with incoming customers.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The History of Public Lands

Park Leaders

Managing these lands is no small feat, with wildfire costs alone hitting $119 million in 2018. If states can’t afford to manage these lands, we risk seeing them sold off and lost forever. His ongoing educational outreach highlights the importance of public engagement.

article thumbnail

Amazon SageMaker Studio Lab helps educators focus on teaching rather than technology

AWS Public Sector Blog

But these deployment frameworks still need to be configured, debugged, managed, and integrated with systems for governance and security compliance – tasks many educators and educational institutions don’t have the resources to manage. I contacted the team at AWS to explore how I could run JupyterHub for the outreach programme. “I

Education 231
article thumbnail

AWS Nonprofit Credit Program expands support for nonprofits of all sizes

AWS Public Sector Blog

“Our hope is that the additional AWS Promotional Credit support will empower nonprofits to actively explore and pursue opportunities for cloud experimentation and innovation,” explains Allyson Fryhoff, managing director of AWS Nonprofit and Nonprofit Health. Global expansion, outreach, and the delivery of solutions in remote locations.

Nonprofit 263
article thumbnail

Creating agentless outbound campaigns to support Medicaid unwinding efforts

AWS Public Sector Blog

The top four concerns that SMAs have shared are outreach and engagement, staffing shortages, returned mail, and reporting capabilities. With SMAs contacting all their members, contact centers must scale to meet increased demand—however, staffing shortages can make this outreach and call support difficult. At least 4.5

Campaign 130
article thumbnail

Automating returned mail to keep members enrolled during Medicaid unwinding

AWS Public Sector Blog

The top four concerns that SMAs have shared for unwinding are constituent outreach and engagement, staffing shortages, returned mail, and reporting capabilities. If an SMA uses an out-of-date address to conduct outreach, and no follow-up occurs, individuals could lose Medicaid health coverage. This translates to an average cost of $6.75

Outreach 130