State Tech Magazine

JANUARY 8, 2025

Attacks range from ransomware and data breaches to more insidious cyber espionage, resulting in severe operational disruptions and substantial financial implications. These attacks, frequently attributed to foreign threat actors from countries such as China or Iran, pose risks for state and local governments.

Local Government 271

Local Government Government Transportation Communications 271

State Tech Magazine

OCTOBER 30, 2024

The provider had to postpone all billing operations in the wake of unauthorized system access, and more than 14 million people were unable to pay for water during the weeklong billing shutdown. In early October, the largest utility in the U.S. was hit by a devastating cyberattack.

Security 290

Security Operations 290

State Tech Magazine

DECEMBER 23, 2024

As data-driven operations become both larger and increasingly more mission-critical, many organizations are exploring their options. Where does data live? Where does it get put into action? While state and local agencies may have their own data centers, colocation offers an alternative.

Government 271

Government Operations Security 271

State Tech Magazine

APRIL 1, 2024

For many local government leaders, artificial intelligence was not a concern before the mainstream rise of generative AI tools, such as ChatGPT and Google Bard (now Gemini), in 2023. Now, a recent Bloomberg Philanthropies poll of 100 global mayors found that 96 precent are interested in using generative AI.

Public Service 283

Public Service Operations Local Government Government 283

State Tech Magazine

MARCH 18, 2025

From teaching typing to boosting armed forces recruitment, gaming has been used in training, education and even business operations. For as long as there have been video games, there have been attempts to use them for productivity. For instance, certain branches of the U.S.

Public Sector 257

Public Sector Government Education Operations 257

State Tech Magazine

DECEMBER 21, 2023

Major disruptions to government operations can have a major impact on public life. Agencies must ensure the continuity of operations even in these situations. Citizens count on state and local governments to maintain essential digital services and properly handle a plethora of sensitive data. This means proper data security, data…

Operations 154

Operations Local Government Security Government 154

State Tech Magazine

DECEMBER 24, 2024

Ignoring updates to software and operating systems that prevent exploitation of known security flaws can prove devastating both operationally and financially. In fact, according to Sophos, almost a quarter of state and local government IT leaders report exploitation of unpatched vulnerabilities as the root cause of ransomware.

Management 143

Management Local Government Operations Security 143

State Tech Magazine

MARCH 8, 2023

The ability to analyze public safety data in real time has become critical to the success of law enforcement agencies. In a Verizon survey, 55 percent of first responders said the use of data for situational awareness has been one of the strongest areas of technological improvement in public safety over the past 20 years.

Public Safety 245

Public Safety Operations Coordinator Laws 245

State Tech Magazine

NOVEMBER 7, 2024

Anything that can operate at machine speed can spot something of interest in torrents of data faster than a person can. Machine learning and deep learning, which are subsets of artificial intelligence, have been used for intrusion detection as far back as the early 2000s. Even then, it was clear that AI could improve mean time to detection.

Local Government 210

Local Government Government Agency Operations Government 210

State Tech Magazine

MAY 15, 2024

In 2019, the city of Lodi, Calif., was hit by ransomware attacks, which prompted CIO Benjamin Buecher to upgrade the city’s defenses. “A A few years back, we were hit by three attacks in three months by the same ransomware,” Buecher says in a Rubrik case study. The attack significantly impacted our municipal services.

Operations 180

Operations 180

State Tech Magazine

APRIL 30, 2025

The increasing use of AI by threat actors has significantly enhanced their cyberattack capabilities, reducing the time required to exploit vulnerabilities, compromise data and build ransomware, said Donald Chamberlain, COO and assistant

Operations 164

Operations 164

State Tech Magazine

SEPTEMBER 24, 2022

An important trend in this regard is the emergence of mission-critical operations centers (MCOCs), which integrate data from different data streams to help state and local governments make better decisions about public safety. The potential value of data to improve public safety is…

Public Safety 143

Public Safety Operations Local Government Government Agency 143

State Tech Magazine

APRIL 16, 2024

For state and local governments, the difference between weathering a crisis or succumbing to a cascading disaster lies in continuity of operations plans. The world can be dangerous and unpredictable. COOPs are decidedly not sexy. They stay quietly unheralded until an emergency, large or small, makes them essential.

Operations 154

Operations Management Local Government Government 154

State Tech Magazine

FEBRUARY 6, 2025

The updated infrastructure required for going cashless has improved operational efficiency while setting up the agency for the future, says Bruce Meisch, director And the benefit to the organization tasked with maintaining this route between Kansas City and the Oklahoma state line?

Operations 173

Operations Management 173

State Tech Magazine

SEPTEMBER 5, 2024

Officials set up an emergency operations center to support volunteers who were filling sandbags to mitigate the damage. To connect the government staff operating the emergency operations center, the county’s three-person IT team dropped a switch into a remote barn and configured it automatically. faced flooding.

Operations 310

Operations Government 310

State Tech Magazine

JANUARY 5, 2023

Operations centers can indeed improve decision-making and shorten response times, but it’s important for officials to realize there is more to command centers than video displays. When building out a public safety command center, agencies should weigh the following four factors.

Operations 130

Operations Public Safety 130

FedTech Magazine

OCTOBER 16, 2024

In a recent interview with FedTech magazine, Whitman discusses GSA’s plans for generative AI and how it may benefit operations, the importance of collaborating with other agencies, and…

Operations 121

Operations Government 121

State Tech Magazine

JUNE 6, 2024

Today, it can take days or weeks for an organization to recover from cyber incidents and resume operations. State and local government agencies need a clear plan that delivers business continuity, speeds recovery time and…

Local Government 351

Local Government Government Agency Security Operations 351

State Tech Magazine

OCTOBER 11, 2022

Sean Hughes, Massachusetts assistant secretary for technology, security and operations, estimated the commonwealth is about halfway through migrating its employees into a single-sign-on portal where they can access all required government…

Management 319

Management Operations Security Government 319

FedTech Magazine

SEPTEMBER 9, 2022

A key component of how agency IT officials assess risk and deploy new information systems is an authorization to operate, or ATO. Essentially, ATOs have served as signoffs given to IT systems, whereby officials deem the level of inherent risk in deploying them acceptable enough for them to be used.

Operations 115

Operations Management 115

State Tech Magazine

AUGUST 30, 2023

Artificial intelligence for IT operations (AIOps), as defined by Gartner, “combines big data and machine learning to automate IT operations processes, including event… But there’s another way states can get a grip on AI: through AIOps. What Is AIOps?

Local Government 296

Local Government Government Operations 296

State Tech Magazine

SEPTEMBER 6, 2022

Thanks to advancements in Wi-Fi and cellular networks, the evolution of Internet of Things technologies and increased cloud computing capabilities, municipalities can now monitor and manage processes such as traffic control, water use and street lighting.

Operations 143

Operations Management Development 143

State Tech Magazine

OCTOBER 10, 2024

Smart technologies have the potential to make cities more sustainable, efficient and secure, but maximizing their potential requires an IT and operational technology convergence that has historically been nonexistent.

Sustainability 310

Sustainability Operations Security 310

State Tech Magazine

JULY 25, 2024

In our emergency operations center, we had the city map on a screen and could see where every EMS vehicle was located,” says Cedric Palmisano, deputy chief of special operations and logistics for New Orleans Emergency Medical Services.

Operations 260

Operations 260

State Tech Magazine

JANUARY 21, 2025

By adapting to multiple technologies and leveraging them within various platforms and ecosystems that enable scalability and interoperability, open architecture surveillance systems provide a path forward for public safety operations.

Sustainability 143

Sustainability Public Safety Operations 143

State Tech Magazine

FEBRUARY 13, 2023

In North Dakota, CISO Michael Gregg is running a security operations center that benefits his state and local government agency partners in several ways. By manning a highly capable security operations center, Gregg relieves his North Dakota peers of that challenge.

Local Government 279

Local Government Government Government Agency Operations 279

State Tech Magazine

JUNE 14, 2023

State and local governments have the crucial responsibility of protecting essential utilities and citizen data from cyberattacks.

Local Government 327

Local Government Security Operations Management 327

State Tech Magazine

SEPTEMBER 13, 2023

The age of digital transformation is upon us, and hybrid cloud solutions are taking center stage in managing state and local government agency operations. Hybrid cloud is an environment that blends on-premises, private cloud and third-party public cloud services. But does a hybrid cloud really benefit state and local governments?

Local Government 323

Local Government Government Government Agency Operations 323

State Tech Magazine

JULY 18, 2024

Artificial Intelligence has the potential to transform a range of state and local government operations, improving the employee experience while elevating service delivery. But AI models need to be trained on a lot of data, and that presents a challenge.

Local Government 290

Local Government Government Operations 290

State Tech Magazine

OCTOBER 9, 2024

The city defeated the attack by disconnecting the water system’s operational technology (OT) from the internet. “There were 37,000 attempts in four days to log in to our firewall,” Mike Cypert, city manager of Hale Center, told the Associated Press.

City Manager 286

City Manager Security Operations Management 286

State Tech Magazine

MARCH 12, 2024

Click the banner below to explore ways to transform government operations. This means prioritizing tools and technology that enable an agency to create a digital experience that is scalable, secure, reliable and cost-effective.

Local Government 302

Local Government Government Operations Security 302

State Tech Magazine

AUGUST 20, 2024

It’s also about transforming the entire service experience to meet the growing demands of the public, reduce operational costs and deliver faster, more reliable support. Modernizing call centers is not just about upgrading technology.

Public Sector 281

Public Sector Operations 281

State Tech Magazine

JULY 29, 2024

As state and local officials are busy mapping out safe and ethical use of artificial intelligence (AI) to overhaul government operations, they should not overlook how this cutting-edge technology is already transforming the customer experience.

Operations 280

Operations Government 280

State Tech Magazine

AUGUST 10, 2022

That means everything from ensuring operational technology (OT) is readily upgradeable and interoperable to coordinating information sharing across the public and private sectors. Critical infrastructure has become a major target for cyberattackers.

Coordinator 303

Coordinator Government Agency Operations Security 303

State Tech Magazine

MAY 24, 2023

Smart counties involve large-scale operations and have multiple jurisdictions, presenting unique smart technology challenges and opportunities. Smart cities continue to pop up all over the country, as many municipalities implement technologies that make public areas safer, more effective and more efficient.

Public Health 302

Public Health Transportation Laws Implementation 302

State Tech Magazine

SEPTEMBER 28, 2023

In it, 61 local government IT executives ranked their top management and operational priorities, and to no one’s surprise, cybersecurity remained at the top of the list. In June, the Public Technology Institute published its 10th annual State of City and County IT National Survey.

Local Government 296

Local Government Operations Management Government 296

State Tech Magazine

OCTOBER 13, 2023

State and local governments have long had good reasons to operate IT infrastructure on-premises, particularly when it comes to data storage. Some data, such as information that includes citizens’ Social Security numbers, is too sensitive to quickly trust its care to others.

Local Government 295

Local Government Operations Security Government 295