State Tech Magazine

JANUARY 13, 2025

In a brief, West Virginia University notes, A 2022 mainframe failure disrupted West Virginians access to online government resources like health services and risked the states ability to perform basic functions like revenue collection. After the mainframe failure, West Virginia moved its workloads to a private cloud solution.

Government 273

Government 273

State Tech Magazine

NOVEMBER 18, 2024

After Hurricane Helene struck North Carolina, 1.5 million people were without power. State CIO Jim Weaver told StateTech at NASCIO 2024 that as many as 17 public safety answering points were damaged or inaccessible. Normally, this would hinder access to emergency services for the communities served by those PSAPs.

Public Safety 261

Public Safety 261

State Tech Magazine

JANUARY 17, 2025

Despite some fatigue, artificial intelligence continues to grow into almost every product and service used by all levels of government. The possibilities are exciting, and a growing majority of public employees admit to using AI tools for enhanced productivity and to help them become more creative in how they communicate.

Government 283

Government Communications 283

State Tech Magazine

OCTOBER 31, 2024

As state and local government agencies modernize IT infrastructure to support hybrid work environments and cutting-edge citizen services, they also find themselves having to secure access to a mix of modern and legacy systems. Enter identity and access management.

Government Agency 307

Government Agency Local Government Security Management 307

State Tech Magazine

MARCH 25, 2025

When cybersecurity succeeds, there arent any negative outcomes. But when theres no fallout, it's harder to make the case for the resources needed to prevent bad outcomes in the future. No news is good news in cybersecurity, unfortunately, says Gary Coverdale, CISO for Santa Barbara County, Calif.

Government 259

Government Leadership Budgeting 259

State Tech Magazine

MARCH 18, 2025

For as long as there have been video games, there have been attempts to use them for productivity. From teaching typing to boosting armed forces recruitment, gaming has been used in training, education and even business operations.

Public Sector 260

Public Sector Government Education Operations 260

State Tech Magazine

DECEMBER 23, 2024

Where does data live? Where does it get put into action? As data-driven operations become both larger and increasingly more mission-critical, many organizations are exploring their options. While state and local agencies may have their own data centers, colocation offers an alternative.

Government 274

Government Operations Security 274

State Tech Magazine

JANUARY 2, 2025

Using the 6-gigahertz spectrum that the Federal Communications Commission has opened up for unlicensed use, Wi-Fi 7, the next generation of wireless technology, is primed to offer a nimble, consistent experience across networks and devices. While Wi-Fi 7 can operate on the previously accessible 2.4-

Operations 274

Operations Local Government Government Communications 274

State Tech Magazine

NOVEMBER 27, 2024

Cities and counties have started deploying servers and data centers at the network’s edge in support of everything from water infrastructure to real-time traffic controls, power grid management and more. By moving compute instances close to data sources, they’re able to deliver real-time analytics and other key capabilities.

Security 273

Security Management 273

State Tech Magazine

DECEMBER 19, 2024

Digital collaboration technology can make or break hybrid work in the public sector, where 88% of employees prefer to have the option to work at home or in the office as needed, according to Cisco.

Public Sector 284

Public Sector 284

State Tech Magazine

DECEMBER 18, 2024

As state and local governments adjust to the ramifications of the 2025 fiscal year, theyll need to balance budgetary concerns with the ability to deliver exceptional citizen services.

Transportation 263

Transportation Local Government Government 263

State Tech Magazine

FEBRUARY 5, 2025

In its annual Federal Advocacy Priorities report, the National Association of State Chief Information Officers highlighted the importance of collaboration on artificial intelligence policy and implementation among states, federal agencies, Congress and the White House.

Advocacy 233

Advocacy Implementation Housing Development 233

State Tech Magazine

JANUARY 27, 2025

The adoption of mobile identification has proliferated nationwide over the past year, with numerous states implementing digital ID programs to improve citizen experience and streamline access to government services. Today, about 25 U.S.

Voting 244

Voting Implementation Government 244

State Tech Magazine

FEBRUARY 26, 2025

As more state and local agencies adopt artificial intelligence technology, they face fundamental challenges about what use cases are most valuable and, crucially, what type of IT infrastructure best supports those use cases.

Local Government 233

Local Government Education Government 233

State Tech Magazine

NOVEMBER 4, 2024

Elevating the citizen experience is a key goal for state and local agencies as they face pressure to modernize digital services for constituents and improve working conditions for employees. Often, the contact center acts as the front line, where citizens and government employees interact directly.

Social Services 176

Social Services Government Employee Constituents Government 176

State Tech Magazine

MARCH 17, 2025

As CEO and executive director of the National League of Cities, I have the privilege of working closely with thousands of local leaders from cities, towns and villages across the country, hearing their hopes and concerns about the biggest issues impacting their municipalities.

Government 202

Government 202

State Tech Magazine

NOVEMBER 7, 2024

Machine learning and deep learning, which are subsets of artificial intelligence, have been used for intrusion detection as far back as the early 2000s. Even then, it was clear that AI could improve mean time to detection. Anything that can operate at machine speed can spot something of interest in torrents of data faster than a person can.

Local Government 212

Local Government Government Agency Operations Government 212

State Tech Magazine

MARCH 3, 2025

In state and local government, system backups are essential to resilience and compliance, especially for emergency and nonemergency citizen services. But traditional full backups are time-consuming and can strain IT infrastructure, potentially slowing access to essential digital services.

Local Government 190

Local Government Government 190

State Tech Magazine

MARCH 13, 2025

While artificial intelligence will dominate this years state and local government technology landscape, theres one iteration of AI that agencies will want to pay close attention to.

Local Government 176

Local Government Government Agency Implementation Security 176

State Tech Magazine

MARCH 5, 2025

In 2022, the ALPHV Ransomware as a Service group attacked the city of Alexandria, La., with its malware. Two years later, LockBit ransomware bandits attacked Wichita, Kans. Once novel RaaS gangs are increasing attacks against local governments, according to a raft of new cybersecurity threat reports.

Local Government 176

Local Government Government 176

State Tech Magazine

FEBRUARY 13, 2025

State and local agencies are using generative artificial intelligence for a wide range of tasks, from modernizing old code to intelligently processing documents and improving the citizen experience by augmenting the capabilities of contact center agents.

Government 190

Government 190

State Tech Magazine

MARCH 19, 2025

During a 2025 IT forecast in January, Doug Robinson, executive director of the National Association of State Chief Information Officers, confirmed that generative artificial intelligence will be the most impactful emerging technology for state CIOs over the next several years.

Development 167

Development Government 167

State Tech Magazine

DECEMBER 24, 2024

Neglecting regular patch management can create gaping security holes, leaving agencies susceptible to malware, ransomware and other attacks. In fact, according to Sophos, almost a quarter of state and local government IT leaders report exploitation of unpatched vulnerabilities as the root cause of ransomware.

Management 144

Management Local Government Operations Security 144

State Tech Magazine

MARCH 26, 2025

State and local government networks have always been complex, with different departments and agencies often adding resources, apps and hardware as needed to meet their mission goals. The move to cloud has only expanded network footprints, as has the trend toward more remote and hybrid offices.

Local Government 157

Local Government Government 157

State Tech Magazine

DECEMBER 4, 2024

Data center backup and recovery have been top of mind in recent years for state and local governments, and not just because of ransomware. In April 2023, Fort Lauderdale City Hall’s basement flooded after 26 inches of rain fell in 24 hours, knocking the government’s headquarters out of commission and causing IT outages.

Public Sector 176

Public Sector Local Government Government 176

State Tech Magazine

NOVEMBER 25, 2024

When state or local governments must scale or deploy a data center quickly and flexibly, many look to modular data center solutions. Modular data centers are prefabricated or containerized data centers. They take up minimal space and can be installed quickly.

Local Government 167

Local Government Government 167

State Tech Magazine

JANUARY 28, 2025

The prank sounds harmless enough: High school students wait until dark, pour soap into a public fountain and laugh as it fills up with bubbles. But when it happened 17 times in one year ruining several $30,000 pumps and requiring a two-day cleanup process each time city officials in Opelika, Ala.,

Security 184

Security City Manager Management 184

State Tech Magazine

FEBRUARY 6, 2025

A pivot to cashless tolling last summer on the 236-mile Kansas Turnpike is already paying dividends for drivers and roadway managers alike. For drivers, the new system means no longer having to slow down or stop to pay their tolls. Traffic is moving more smoothly now, and thats made the turnpike safer for travel.

Operations 176

Operations Management 176

State Tech Magazine

MARCH 4, 2025

While organizations across sectors have made strides in recent years to address cybersecurity workforce shortages, there are still hundreds of thousands of jobs left unfilled. The latest available data shows that nearly 700,000 cybersecurity jobs remain open in the United States, according to the National Institute of Standards and Technology.

Local Government 157

Local Government Government 157

State Tech Magazine

NOVEMBER 21, 2024

In a modern work environment, state and local government agencies regularly find their employees collaborating remotely. Many agencies have adapted to this reality by orchestrating security solutions suitable for a distributed workforce.

Local Government 167

Local Government Security Government Government Agency 167

State Tech Magazine

OCTOBER 29, 2024

Critical infrastructure, crucial to our everyday lives, could fall victim to malicious activity from hackers. In February, the U.S. Cybersecurity and Infrastructure Security Agency reported that international adversaries were discovered on U.S. critical infrastructure networks, where they had remained undetected for up to five years.

Security 176

Security 176

State Tech Magazine

OCTOBER 28, 2024

Even as government agencies adopt zero-trust architectures and become more adept at detecting and preventing cybersecurity threats, attackers are still finding ways to get through defenses.According to the 2024 IBM X-Force Threat Intelligence Index, the use of valid credentials became the top initial access vector last year, accounting for 30% of the (..)

Accountability 167

Accountability Government Agency Government 167

State Tech Magazine

JANUARY 16, 2025

Cybercriminals are increasingly targeting data recovery systems in ransomware attacks. State and local governments must be prepared, and an immutable backup is a vital component. Immutable backups are air-gapped, unalterable copies of files and data.

Local Government 157

Local Government Security Government 157

State Tech Magazine

FEBRUARY 12, 2025

State and local government agencies possess hoards of valuable data about citizens, businesses, healthcare organizations and other entities. Naturally, this makes them targets for cyberattacks that seek to pilfer data, extort government agencies and commit cyber fraud.

Public Sector 157

Public Sector Government Agency Local Government Budgeting 157

State Tech Magazine

FEBRUARY 27, 2025

From ambient listening to advanced diagnostics, care providers are already using artificial intelligence to improve healthcare outcomes. But its not just clinical settings that stand to gain from the deluge of new AI technology. Public health and policy experts have opportunities to leverage AI for a variety of valuable use cases.

Public Health 167

Public Health 167

State Tech Magazine

NOVEMBER 14, 2024

When a natural disaster hits, the affected community’s first instinct is to seek answers — fast. People want to know how to evacuate, where to find shelter or when it will be clear to return home. The contact center becomes the heartbeat of the emergency response.

Government 144

Government 144

State Tech Magazine

JUNE 6, 2024

Ransomware attacks are increasing in frequency, scale and sophistication.

Local Government 351

Local Government Government Agency Security Operations 351