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Over the years, we’ve chatted with high school and college students about the potential of careers working for state and localgovernments. We are pretty sure that for the most part they have little or no idea what kinds of jobs localgovernment can offer aside from the obvious ones like police, fire, and sanitation.
Over the last few years, there’s been a marked shift among state and localgovernments to prioritize the launch of digitized services and adopt the kind of automation and digital transformation that’s been well-established across the private sector.
The sanitation team at CVG turned a tweet of spilled coffee into a quick solution by immediately responding with a team member to clear the safety hazard. Sentiment analysis on Twitter and other social media feeds allows the airport team to hear the voice of the customer while putting the operational issue in context.
Now, localgovernments across Australia are discussing how these compensation methods, successfully used in large-scale projects, could be applied to support projects that typically see lower participation. Another crucial aspect to consider is minimizing meeting barriers during the initial stages of planning community engagement.
There are many factors, from local economy and access to great entertainment, to a strong sense of community, to the sheer beauty a city has to offer. At Zencity, we help localgovernments improve services by helping them understand what their residents prioritize , what they’re talking about, and what they feel is lacking.
Sometimes a localgovernment may make grants to organizations in this space that are nonprofits, but the groups are generally a mix of for profits and nonprofits. Salt Lake City sanitation/garbage trucks carry "ads" promoting recycling and waste diversion. And it's not particularly systematic. But they need planners too.
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