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Supporting state agencies with Medicaid unwinding outreach: Creating a multi-lingual two-way messaging system

AWS Public Sector Blog

Medicaid agencies need to conduct outreach to make their millions of members aware of the process for redetermination. With cloud-based tools from Amazon Web Services (AWS), state agencies can conduct this outreach using no code/low code, serverless, elastic services that can scale to two billion text messages a day.

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Guide to Enhancing Digital Outreach for State & Local Governments

zencity

State and local governments can strengthen community trust and engagement by modernizing their digital outreach. This guide provides actionable, tactical steps for improving online communication, tailored to public sector needs. Each section below addresses a Source

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Unhoused individuals gain shelter, prove their identity using AWS-powered solution Kiip

AWS Public Sector Blog

Empowering individuals with ownership of their own data Starting in July 2023, hundreds of staff at the Homeless Outreach Program Integrated Care System ( HOPICS ) began using Kiip to store documents, complete forms and applications, and streamline communications with incoming customers. Reach out to the AWS Public Sector team.

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Overcoming Modern Procurement Challenges to Build Supplier Pool

OpenGov

Weak outreach and lack of bid submissions. Although solving for many of those macro challenges would be difficult, if not impossible, for a single local government, there are a few steps that your […]. Supply chain issues. Restrictive requirements and thresholds. Slow, disjointed workflows.

Outreach 130
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REBRANDING LOCAL GOVERNMENT

Barrett & Greene

Over the years, we’ve chatted with high school and college students about the potential of careers working for state and local governments. These efforts are paying off in some places, but we think that many cities, counties and states are missing out on a potentially more persuasive approach.

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To Prevent Illegal Dumping, You Have to Know the Scale of the Problem

Center for Community Progress

Their contributions supplement local government capacity and fosters neighborhood pride. How can outreach and education help? Identifying common types of dumped waste informs public outreach efforts, like flyers, dumpster roll-off days, or hazardous waste drop-off events.

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Creating agentless outbound campaigns to support Medicaid unwinding efforts

AWS Public Sector Blog

The top four concerns that SMAs have shared are outreach and engagement, staffing shortages, returned mail, and reporting capabilities. With SMAs contacting all their members, contact centers must scale to meet increased demand—however, staffing shortages can make this outreach and call support difficult. At least 4.5

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