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Dunkin, who has served in IT leadership positions in both the public and private sectors for more than two decades, argues that not every legacy system needs to be modernized. Typically, the legacy label is applied to systems based on outdated technology or architecture and so needs to be replaced as a matter of course.
Leadership, marketing, and fundraising teams now have program metrics from the child development centers (one of several programs at Easterseals) at the ready to create presentations, public-facing communications, and grant proposals at a much higher velocity. Generating reports now takes seconds when it used to take days.
Department of Energy’s Offices of the CFO A leadership expert once said , “Change is hard at first, messy in the middle and gorgeous at the end.” The principle holds true for public and private entities alike: At times, they all suffer from excessive bureaucracy and other challenges. But backend changes matter also.
I was moving from a deputy chief of staff appointment – organizing workstreams for our Cabinet secretary behind the scenes – to a more public-facing assistant secretary position. Not every organization would place a relative outsider in charge of an office when there was such depth of knowledge, experience and leadership already there.
For example, I could use my Introvert Quiz results to define everything I do and avoid some situations like networking and public speaking because I am an introvert. Without true representation at the highest levels of leadership, your agency may be missing the mark about what is truly needed at the community level for people to thrive.
Panelists also discussed the impact Digital Transformation has on publicfacing services highlighting one use case from the Department of Veterans Affairs. When we realized we needed to turn around the mirror not to face us, but to face the customer that we were trying to serve, then all of the transformation happened.
We highlight the stories of public servants around the globe, while fostering a community of decision makers. Publicfacing documentation for creating custom list templates can be found here. Note : The From your organization tab will be empty until your organization defines and publishes custom list templates.
said Megan Huss , Director of the Process and Performance Improvement Program in the Office of Personnel Management’s Center for Leadership Development. Public-facing employees offering feedback on constituent experiences. Accessibility redesigns based on empirical evidence and public input.
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