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Idaho Controller modernizes back-office operations using AWS

AWS Public Sector Blog

Translation: Solving the problems of yesterday will not prepare your organization to thrive in the face of future challenges. When you spread technology over 90 different agencies with 90 different business needs, it creates a bunch of information silos that keep you from operating efficiently.

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City of San Jose ensures critical services reach community using AI translation

Google Public Sector

Through the portal and app, we gave citizens an omnichannel experience enabling them to interact with the city to request improvements, access useful information, and get emergency help when they need it. AutoML Translation and Glossary proved to be a powerful combination that pushed us closer to our goals.

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Virtualizing satellite communication operations with AWS

AWS Public Sector Blog

The complexity of spacecraft operations has sky-rocketed with increased orbital activity and new satellite capabilities, like the ability to reconfigure capacity, power, and coverage on demand. Despite these advances, satellite communications (satcom) operators still find it challenging to scale and adapt to this new complexity on the ground.

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Improving customer experience for the public sector using AWS services

AWS Public Sector Blog

Step Functions orchestrates a series of automated tasks, managing the flow of operations. Localize content through translation In an increasingly globalized world, organizations face the obstacle of connecting with a broad, multilingual audience. Architecture for a ML translation workflow using Amazon Translate.

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For government fleet managers, the shift to EVs takes planning, training and funding

American City & Country

He says the transition to EVs offer a promising avenue for reducing operational and maintenance costs. Compared to traditional internal-combustion-engine vehicles, EVs have fewer moving parts, which translates to lower maintenance needs and costs.

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Bringing cloud and AI capabilities to the tactical edge: Google Distributed Cloud air-gapped appliance is generally available

Google Public Sector

In harsh, disconnected, or mobile environments like disaster zones, remote research stations, or long-haul trucking operations, organizations face significant challenges in providing computing capabilities. Weighing approximately 100lbs, it's human-portable, making it easy to transport and deploy in various locations.

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Dallas County provides critical language services with Google Public Sector

Google Public Sector

Using innovation to support equitable access In April 2023, Dallas County began using Contact Center AI (CCAI) and Enterprise Translation Hub (ETH) to provide critical language services to constituents. Their ETH program translates existing service documents. Forms are already being rolled out in both Spanish and Vietnamese.