GovLoop

MAY 12, 2023

They also implemented an artificial intelligence (AI) chatbot to allow constituents to communicate with the office outside business hours. Engagement as an Agency-wide Priority It’s essential for an agency’s full team — specifically process and program managers — to be invested in engagement-related IT advances, Skowera said.

Constituents 52

Constituents Parks And Recreation Outreach Engagement 52

Government Technology Insider

OCTOBER 30, 2024

AI was described as a job aid that can help the workforce, from case workers to administrators to supervisors, be more efficient and effective, said Herb Wilson, Director of Public Sector Health, Human, and Social Services at TCS Tata Consultancy Services. These use cases explored using AI in new ways to address very old problems.

Constituents 52

Constituents Implementation Social Services Public Face 52

GovLoop

MAY 9, 2024

By analyzing post-transaction survey results, survey responses from employees and customer behavior data, such as average length of time to complete an online form, organizations can streamline service delivery and implement more human-centered design. Public-facing employees offering feedback on constituent experiences.

Public Face 52

Public Face Constituents Leadership Government Agency 52

AWS Public Sector Blog

NOVEMBER 2, 2022

This is a guest post by Shahirah Mahmood, PhD, director of data management, measurement, and outcomes at Easterseals, DC MD VA. The principal challenge Easterseals faced before implementing AWS solutions was siloed data. As an AWS IMAGINE Grant recipient, implementing this project has been a true collaboration with AWS.

Nonprofit 59

Nonprofit Public Sector Strategic Planning Fundraising 59

Open Access Government - Technology News

OCTOBER 20, 2022

But many public sector leaders are prevented from making the changes they want because legacy vendors make it too hard or expensive, they have concerns about the technical risks of making big changes, and they find it hard to develop solutions themselves.

Public Sector 52

Public Sector Local Government Development Operations 52

The CIO Council

JUNE 11, 2023

In order to drive change, we must do it together and that is why the Federal CIO Council sponsored this event — it’s a forum to bring technologists together to share information and best practices for the betterment of the public. ”We We need to be speeding up.” — Clare Martorana, Federal CIO at the Office of Management and Budget.

Public Face 52

Public Face Security Leadership Budgeting 52

Microsoft Public Sector

JULY 20, 2023

Microsoft To Do web app launching for GCC High and DoD users Microsoft To Do is a task management tool that helps you stay productive, manage your day, and collaborate with your colleagues. See Manage bookmarks for more information. Public facing documentation for creating custom list templates can be found here.

Public Sector 97

Public Sector Security Management Communications 97

Social Pinpoint

JANUARY 30, 2024

These spaces can be built out to discuss and help local governments manage the process in an agreeable timeline, collaboratively with their communities. With that, managing data has become increasingly important and using the data appropriately even more so.

Community Engagement 52

Community Engagement Engagement Local Government Nonprofit 52

GovLoop

JANUARY 6, 2025

The good news is theres a growing body of guidance on how to meet these goals, starting with the EO and OMBs implementation memo, M-24-10. Even better, a consensus is emerging in both the public and private sectors on what responsible AI requires. What Is Responsible AI? We hear a lot about trustworthy and ethical AI.

Security 45

Security Public Face Implementation Development 45