AWS Public Sector Blog

SEPTEMBER 30, 2024

As citizens’ expectations evolve and the need for rapid, accurate information becomes more pronounced, state and local governments seek smarter ways to keep pace. Enter Retrieval-Augmented Generation (RAG) and large language models (LLMs)—the dynamic duo powering the next wave of efficient state and local government services.

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State Tech Magazine

OCTOBER 24, 2023

A recent survey by the Public Technology Institute found that artificial intelligence is second only to automation as the technology that state and local government IT leaders are most interested in adopting. Just because it’s on their radar, however, doesn’t mean that most state and local agencies have started to implement AI.

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GovLoop

OCTOBER 30, 2024

Alan Shark is an Associate Professor at George Mason University’s Schar School of Policy and Government, an affiliate faculty member at GMU’s Center for the Advancement of Human-Machine Partnership, and Executive Director of the Public Technology Institute. The book was drafted, edited and illustrated with the aid of AI. Let’s experiment.

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American City & Country

NOVEMBER 1, 2024

If a local government wants to re-do its IT setup, its leaders should collaborate with knowledgeable teammates, says Matt Sprague , industry strategy director, local government at Trimble , a U.S.-based He says local government managers should ask what training the technology provider offers.

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State Tech Magazine

APRIL 11, 2023

State and local governments take cybersecurity seriously. If breaches are virtually inevitable, the best way to reduce their impact and cost is with an incident response (IR) plan and a team trained to implement it. But sometimes, even the best defenses fail in the face of increasingly innovative bad actors.

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State Tech Magazine

APRIL 12, 2023

Given its importance, state and local governments would benefit from modernizing their facilities management practices to optimize efficiency. In today’s environment, agencies might wonder how government building operators can modernize.

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AWS Public Sector Blog

MARCH 11, 2025

This skills gap is even wider in the public sector, where 60 percent of IT professionals reported in a 2024 Salesforce survey that their biggest challenge in implementing AI solutions is lack of knowledge. Browse the catalog of 2024 session presentations here.

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NLC (National League of Cities)

MAY 28, 2024

Local leaders should consult with their general counsel when implementing local policies or engaging in litigation. Over the past decade, affirmative litigation by local governments has emerged on various […] Source This article and information is meant for educational purposes only.

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AWS Public Sector Blog

APRIL 8, 2024

Leaders across higher education can use this tool to develop a shared understanding of the strategic and tactical considerations necessary to ensure that generative AI is implemented safely and securely at their institutions.

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AWS Public Sector Blog

APRIL 13, 2023

State and local government (SLG) agencies now have procurement questions to ask and decisions to make to maximize governance and security, simplify vendor management, and accelerate the overall process within a heavily regulated procurement environment.

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State Tech Magazine

MAY 8, 2024

State and local governments may deploy devices such as PCs and smartphones as part of an approach called Device as a Service. In the past, organizations, including state and local agencies, focused on BYOD policies rather than issuing phones and tablets themselves. DaaS is a…

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AWS Public Sector Blog

MARCH 10, 2023

Deployment requires limited disruptions, and minimal manpower to implement. The overarching solution offered tangible results within the community, with thousands of traffic and safety incidents identified since implementation. Initially Wi-Fiber’s deployments focused on public safety solutions, such as license plate recognition (LPR).

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Government Technology Insider

MARCH 30, 2023

Cloud-based enterprise resource planning solutions (ERPs) are becoming cheaper and faster to implement, meaning they may be a viable solution for agencies boosting their agility now that the worst of the pandemic is over. Ready to transform your financial planning? Click here to get started.

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AWS Public Sector Blog

NOVEMBER 1, 2022

To make hearings visible to the public, even when in-person attendance is limited, state and local governments are beginning to mandate many court proceedings be live streamed, often with a very short window to do so. Read more about AWS for state and local government: Working backwards from Vision Zero to improve road safety.

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State Tech Magazine

DECEMBER 4, 2023

All modern organizations, including state and local government agencies, have data platforms to house, transfer, modify and manage their digital information. Implementing a modern data platform — one that is cloud-based, sustainable, flexible and scalable — can improve operational efficiency and resilience.

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State Tech Magazine

MARCH 13, 2024

Many state and local governments were already supporting teleworking programs to some degree before the pandemic, especially in large states where both state and local government agencies (and those who work for them) needed to venture outside of their main offices to reach remote constituents.

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AWS Public Sector Blog

DECEMBER 1, 2023

Cybersecurity: A top priority I also moderated a fireside chat about implementing an impactful, large-scale cybersecurity strategy with Ryan Murray, chief information security officer of the State of Arizona, and Dr. Bianca Lochner, chief information officer of the City of Scottsdale.

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AWS Public Sector Blog

MARCH 28, 2025

Solution overview To address these challenges, DC-MPD collaborated with AWS to design and implement a system that focused on enhancing their existing extract, transform, load (ETL) pipeline. Lock Management: DynamoDB is also used to implement a locking mechanism, ensuring only one transaction can process at a time per table.

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AWS Public Sector Blog

AUGUST 23, 2023

GraphQL implementation options on AWS There are two ways to run GraphQL implementations on AWS. Further, this solution also includes an approach for leveraging generative AI on AWS, which can be integrated with GraphQL implementations to generate recommendations based on user prompts.

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State Tech Magazine

NOVEMBER 30, 2022

Government agencies consistently seek qualified talent to help with tech implementations. Training current personnel could be a powerful solution that helps state and local governments fill the skills gap.

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AWS Public Sector Blog

FEBRUARY 12, 2025

Consequently, these organizations must implement systems with fine-grained access controls to make sure that only authorized individuals can view the data they are permitted to access. Each application implements its own authorization approach, leading to inconsistency and redundant effort.

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AWS Public Sector Blog

FEBRUARY 2, 2024

AWS is vigilant about security,” said Tami Fillyaw, AWS finance and administration leader for state and local government. Fillyaw adds that AWS is architected for government security requirements, including PCI-DSS, HIPAA/HITECH, FedRAMP, GDPR, FIPS 140-2, NIST 800-171, and IRS 1075.

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AWS Public Sector Blog

DECEMBER 17, 2024

Demo by Greg Smith) Strategies for reducing call volume and improving self-service Over a dozen states have implemented Amazon Connect to support their unemployment contact centers. The Connecticut Department of Labor achieved a 60 percent reduction in repeat calls after implementing IVR scheduled callbacks.

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AWS Public Sector Blog

MARCH 27, 2025

This presentation from re:Invent 2024 highlights how the Santa Clara County (SCC) Public Health Department worked with the AWS Professional Services team to implement a collaborative public health data platform.

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AWS Public Sector Blog

OCTOBER 28, 2022

You will only get there when you have that representation in your workforce that’s building and delivering those services,” said Kimberley Williams in the webinar, leader of the AWS state and local government and education advisory team. Rethin k skill potential in hiring. Developing the US cybersecurity workforce with CISA.

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AWS Public Sector Blog

APRIL 3, 2024

A basic Connect implementation addressed New Mexico’s immediate COVID pain points, but the HSD team didn’t stop with the basics. After implementing their new contact center, they consolidated 150 phone numbers into two—one for customers, one for providers. We were able to move to AWS, to Connect, basically overnight. It was awesome.”

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Google Public Sector

FEBRUARY 27, 2025

AI is positively transforming government operations and being used to support mission outcomes across a wide range of services, from improving patient care, enhancing learning and education, improving public safety, streamlining citizen services, and so much more. At Google Public Sector, were passionate about supporting your mission.

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Public Sector Local Government Transportation Education 75

American City & Country

AUGUST 21, 2024

“It’s important to note that local governments have developed a reputation over the years for having lackluster cybersecurity; and not without good reason. Boateng lists the following IT weaknesses that are sometimes found in local government technology departments: Weak authentication.

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Local Government Security Government Operations 64

State Tech Magazine

JUNE 16, 2023

CDW expanded the digital velocity services it offers state and local government agencies with its acquisition Tuesday of Enquizit, an Amazon Web Services cloud solutions provider.

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Local Government Government Agency Implementation Development 130

GovPilot

DECEMBER 19, 2023

The successful operation of local governments is dependent on the cooperation of many different facets and departments , all of which likely hire independently from each other. Many local government departments have workers who have held their positions for years, and sometimes the entirety of their career.

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AWS Public Sector Blog

JANUARY 10, 2023

Civix worked with AWS to design their solution based on requirements from multiple states’ need for integration with campaign management systems, such as Georgia, Louisiana, New Mexico, and California—though they designed the solution with the ability to extend to other functional implementations as a common API.

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Government Technology Insider

MARCH 27, 2025

In an effort to improve efficiency while addressing challenges like workforce adaption and data privacy, Georgias state and local agencies are rapidly integrating AI and GenAI into their IT modernization efforts. Adopt a value chain-based approach There are two main approaches to AI implementations: horizontal scaling and value chain scaling.

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AWS Public Sector Blog

AUGUST 6, 2024

We also provide tips for accelerating procurement and maintaining visibility over rapidly implemented workloads. The DHHS took an innovative approach to implement a solution rapidly. In this section, we explore how states can maintain visibility and oversight during rapid implementation.

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Center for Community Progress

JANUARY 15, 2025

Housing and building code enforcement is one of local governments most important tools to stabilize and strengthen neighborhoods. It also forms the foundation of other strategies to address vacant, abandoned, and deteriorated (VAD) properties, including land banking.

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AWS Public Sector Blog

MARCH 8, 2024

Implementations like these routinely take several years, and project failures are common. The key drivers of success for IDOC were agency executive leadership commitment, subject matter experts (SMEs), and Mi-Case’s agile project methodology which resulted in an on-time and on-budget implementation.

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AWS Public Sector Blog

NOVEMBER 29, 2022

The university will work with AWS to implement enhanced high performance computing (HPC), machine learning (ML), and more, to accelerate its research capabilities and provide a new platform for innovation.

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AWS Public Sector Blog

DECEMBER 11, 2023

By using the UK implementation guide for the LZA , UK customers can design environments that will help them to align to new NCSC guidance. The diagram shows the basic account structured created by the LZA best practices configuration, coupled with additions made in the implementation guidance to support the NCSC guidance.

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