Partnership for Public Service

JANUARY 2, 2025

Since 2001, the Partnership for Public Service has worked to build a better government and a stronger democracy, developing nonpartisan solutions to help federal agencies, leaders and employees effectively serve the public. Heres a look back at the highlights of our year.

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Partnership for Public Service

OCTOBER 19, 2023

The Partnership for Public Service hosted the 22 nd annual Samuel J. Heyman Service to America Medals ®, or the Sammies, at the John F. Presenting the award, Hicks said, “It’s no exaggeration to say that, through Laura’s leadership and tireless work, and that of her team, they have changed the course of history.”

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Public Service Social Media Political Process Transportation 91

Open Access Government - Technology News

APRIL 1, 2025

Our conclusion: Governments dont need more AI; they need the right AI built for the realities of public service, integrated into existing workflows, and implemented with frontline professionals, not imposed on them. Strong and accountable leadership that asked the right questions from the outset.

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Public Service Public Sector Accountability Government 64

Open Access Government - Technology News

JANUARY 9, 2024

The early stages of AI The evolution of AI during the pandemic, especially to power chatbots serving massive increases in citizen service demands, paved the way for generative AI as a new type of government tool. AI-generated recommendations for services and queries regarding assistance programs can enhance government customer experience.

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AWS Public Sector Blog

NOVEMBER 22, 2022

The Future of Government Awards recognize the people and projects leading public sector digital transformation around the world. Winner: IO, the app for Italian public services – PagoPA S.p.A., IO has been adopted by approximately 7,200 local and national institutions to provide more than 90,000 services.

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AWS Public Sector Blog

OCTOBER 29, 2023

Nominations are now open for the Future of Government Awards 2023 , a global awards program that celebrates practitioners, teams, and leaders who are transforming people’s lives by applying digital solutions and leveraging technology to reform the public sector for those it serves. Learn more about their achievements in our earlier blog post.

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Partnership for Public Service

SEPTEMBER 18, 2024

Federal agencies must responsibly use AI to keep up, applying new tools to work more efficiently and improve public services. However, leveraging AI the right way requires more than just technical expertise—it demands informed leadership.

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Leadership Development Public Service Implementation 49

Partnership for Public Service

OCTOBER 16, 2024

The Partnership for Public Service is pleased to announce it has been awarded a $10 million grant from Google.org , the company’s philanthropic arm, to support the development of the Partnership for Public Service Center for Federal AI , a hub dedicated to growing AI literacy and cultivating AI leadership and talent within the federal government.

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Partnership for Public Service

MARCH 28, 2023

The Partnership for Public Service’s recent LeadHERship series found that despite being highly rated on the core values and competencies of our Public Service Leadership Model , women remain underrepresented in federal leadership roles and continue to experience persistent barriers to advancing in government.

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Partnership for Public Service

DECEMBER 11, 2023

In today’s rapidly changing world, embracing continuous learning is more important than ever for federal employees, who play a crucial role in serving the public and implementing government policies. The post The power of continuous learning for federal employees appeared first on Partnership for Public Service.

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AWS Public Sector Blog

AUGUST 12, 2022

The awards champion innovative technology solutions that the public sector has created and shared—as well as the stories of government organizations that have successfully adapted and reused them. Governments don’t compete with each other, and they generally provide a similar range of public services.

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Partnership for Public Service

SEPTEMBER 7, 2023

The Partnership for Public Service developed its AI Federal Leadership Program to educate members of the Senior Executive Service and GS-15 employees on developing and executing a vision for AI in their agencies. It has reached 21 states, 37 agencies and graduated 228 participants.

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GovLoop

JUNE 14, 2024

The NextGen Public Service Award nominations are open , and we need your help to find government workers who have made a positive impact in their workplace. NextGen Public Service Award Categories Manager of the Year: This category recognizes a manager or supervisor who goes above and beyond for their team and individual contributors.

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Government Public Service Communications Constituents 102

American City & Country

SEPTEMBER 18, 2024

Cunningham notes that for cities, the goal is not just to acquire technology, but to implement solutions that enhance public services, improve efficiency and demonstrate responsible use of taxpayer funds—in both the short and long term.

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Government Public Safety Local Government Public Sector 110

Open Access Government - Technology News

DECEMBER 21, 2023

AI evolving The evolution of AI during the pandemic, especially to power chatbots serving massive increases in citizen service demands, paved the way for generative AI as a new type of government tool. AI-generated recommendations for services and queries regarding assistance programs can enhance government customer experience.

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Government Public Service Constituents Implementation 69

Google Public Sector

JUNE 25, 2024

Explore our thought leadership hub to explore innovative ideas for public service. This encourages broad collaboration to advance the technology and allows the community to help ensure safe, responsible implementation.

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Public Sector Accountability Leadership Security 92

Partnership for Public Service

JULY 1, 2024

During a recent roundtable hosted by the Partnership for Public Service, leaders from across diverse government agencies discussed how uniting efforts have led to innovative solutions and improved public satisfaction. Interested in making a difference in how the government serves the public?

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Leadership Government Public Service Budgeting 40

AWS Public Sector Blog

OCTOBER 2, 2024

Notify code base to develop their federal government notification platform, they were able to implement it within two months at a cost of just $97,000 , a stark contrast to the millions invested by the UK to design, develop, and enhance the platform. When the Digital Transformation Agency in Australia reused the open source GOV.UK

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Open Access Government - Technology News

SEPTEMBER 20, 2024

The Digital Leaders 2024 report, supported by Cognizant, emphasises a challenge facing UK policymakers, while there is substantial ministerial interest and external enthusiasm about AI’s potential, practical implementation efforts remain underdeveloped.

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AWS Public Sector Blog

JULY 27, 2023

Our public services need to find creative ways to deliver services differently and more efficiently so we meet our communities’ changing needs, while always protecting the people who rely on these services. Above all, it has enabled us to free up financial resources and provide better, more efficient public services.

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Partnership for Public Service

SEPTEMBER 8, 2022

Among other things, the session focused on OMB’s continued focus on ERM and how OMB expects agencies to use ERM to help successfully implement legislation such as the Infrastructure Investment and Jobs Act —a topic outlined in recent OMB memorandum M-22-12. Employ a top-down and bottom-up approach. Prepare and monitor.

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Partnership for Public Service

JANUARY 24, 2024

At a time when our democracy faces serious threats, partisanship is on the rise and public faith in federal institutions is low , the Partnership for Public Service and the Data Foundation share a mutual dedication to the important task of building trust in government.

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Government Cultivation Accountability Translation 75

Partnership for Public Service

OCTOBER 22, 2024

Federal leaders who attended the Partnership for Public Service’s Excellence in Government Fellows 35th Anniversary Alumni Event explored how to responsibly use artificial intelligence to best serve the public—a top-of-mind topic for many in government today.

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Government Leadership Public Affairs Strategic Planning 40

GovLoop

AUGUST 1, 2024

Our August online training list is ready to go, with experts lined up to chat about everything from pitching innovation to leadership to managing successfully while being an introvert. ” and get use cases from agencies that have implemented successful modern workforce strategies. All sessions are free and open to everyone.

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Leadership Management Implementation Constituents 59

Partnership for Public Service

MARCH 8, 2023

This year’s theme—#EmbraceEquity—provides an opportunity to examine the state of women in the federal workforce, specifically in leadership roles. Perception is a barrier for women The Partnership for Public Service’s LeadHERship series examined the experiences and challenges women in federal leadership positions face.

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Government Leadership Public Service Housing 40

Partnership for Public Service

JULY 16, 2024

Meeting the objectives of large legislative initiatives, however, remains difficult for federal agencies due to fragmented leadership and coordination, inadequate resources for implementation and a lack of attention to collaboration and lasting knowledge management.

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Google Public Sector

JUNE 25, 2024

Explore our thought leadership hub to explore innovative ideas for public service. The public sector's need for intelligent AI In the past year, generative AI has emerged as a focal point for innovation, offering the potential to transform how government agencies operate and serve their communities.

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Public Sector Leadership Operations Constituents 60

Partnership for Public Service

MAY 3, 2024

The Partnership for Public Service, in collaboration with the Boston Consulting Group, convened senior federal health leaders for a panel and roundtable conversation on the responsible use of generative artificial intelligence (GenAI) to improve agency operations and public health service delivery.

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Partnership for Public Service

MARCH 1, 2024

World Future’s Day is a good reminder of how powerful strategic foresight can be to make our government more proactive and agile in a changing world that faces issues such as evolving national security threats, a shifting economic landscape, and uncertainty around mass adoption and implementation of artificial intelligence.

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Public Service Leadership Coordinator Government 40

AccessE11

MARCH 14, 2024

Following this, engaging stakeholders in the process and building a comprehensive roadmap for implementation are vital steps that foster organization-wide alignment and support. Developing a detailed implementation roadmap, complete with milestones, timelines, and assigned responsibilities, guides the systematic rollout of digital solutions.

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Strategic Planning City Manager Elected Officials Operations 69

Partnership for Public Service

AUGUST 2, 2023

Improving the experiences of federal employees can lead to better experiences for federal customers, according to “ The good government connection: Linking the federal employee and customer experiences ,” a new report from the Partnership for Public Service with support from Medallia.

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Partnership for Public Service

AUGUST 9, 2023

In order to deliver this high-stakes customer experience to the nation, our government service providers need good leadership to support frontline staff in managing these challenges. According to Perez, these opportunities resulted in more compassionate and effective delivery of critical government services to people in need.

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GovLoop

DECEMBER 2, 2022

14 will check both boxes, celebrating our 2022 NextGen Public Service Award Winners while speaking with government and industry experts about implementing and delivering better services and support. The Best in Gov Virtual Summit on Dec. The summit will kick off at 1:30-3 p.m. ET/10:30 a.m. -12

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Public Sector Constituents Accountability Public Service 52

Open Access Government - Technology News

JUNE 21, 2022

These elements combined created a catalyst for government service trans- formation at the time and encouraged departments to consider the way citizens wanted to engage and the adoption of multichannel services which would meet the varied demand requirements. Success in technology changes leadership.

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Partnership for Public Service

SEPTEMBER 3, 2024

These concepts are critical to building a more customer-focused government and underscore the steps needed to improve public trust in federal services. S taffing and funding Agencies face challenges in forming dedicated teams to implement CX initiatives. This requires changing organizational culture.

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Budgeting Strategic Planning Leadership Government 40

Partnership for Public Service

NOVEMBER 21, 2022

In response, the Partnership for Public Service, with support from ServiceNow, recently published, “ Retaining My Generation: Retention Strategies for Generation X and Generation Z Federal Employees ,” which highlights how to maintain an effective workforce by focusing on the generational values of federal employees.

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Legislation Budgeting Leadership Public Service 40

GovLoop

SEPTEMBER 9, 2022

But we do have a necessity to have a passion for public service,” said Traci DiMartini, Chief Human Capital Officer for the General Services Administration (GSA). Public service is a calling, DiMartini said. “What makes a good government employee isn’t that different from what makes a good employee, period.

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