Automating returned mail to keep members enrolled during Medicaid unwinding
AWS Public Sector Blog
MARCH 31, 2023
For nearly a year, Amazon Web Services (AWS) has supported SMAs with in-house Medicaid expertise to identify unwinding issues and develop solutions to address them. The top four concerns that SMAs have shared for unwinding are constituent outreach and engagement, staffing shortages, returned mail, and reporting capabilities.
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