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Meet the New Featured Contributors

GovLoop

They have impressive government and industry experience and will cover topics such as IT; diversity, equity and inclusion; workforce management; process improvement; leadership; career building; and customer experience, to name just a few. in Foreign Affairs from the University of Virginia. You can begin reading their articles here.)

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Fall Into Free Professional Development

GovLoop

ET to hear from Wendy Wagner-Smith, National Plain Language Writing Expert Trainer and Public Affairs Officer, Federal Housing Finance Agency, Office of Inspector General, about the critical role plain language plays in constituent engagement. Is it incorporated throughout every CX program of or initiative you launch?

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Episode 38: Bank On: Bringing the Unbanked and Underbanked into the Financial Mainstream

CRA Today

Previously, he served as Director of Resource Development and Public Affairs for Neighborhood Housing Services of Greater Cleveland providing fund development and policy leadership.

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CRA Podcast Episodes

CRA Today

Previously, he served as Director of Resource Development and Public Affairs for Neighborhood Housing Services of Greater Cleveland providing fund development and policy leadership. Klein assumed the leadership of BOI (formerly FIELD) in 2012, after working as a senior consultant since the program’s inception in 1998.