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4 Strategies for State and Local Governments to Secure Contact Centers

State Tech Magazine

State and local government teams are constantly thinking about how to improve customer service. Contact centers are part of the public face of an agency. One piece of that equation is often contact centers. One piece of that equation is often contact centers. They interact directly with customers…

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The 2025 Modernization Playbook

GovLoop

5 Tech Trends to Watch According to Gartner, here are the top technology trends that government chief information officers should watch. Adaptive Security: Artificial intelligence will rapidly become a standard part of most threat detection and incident response plans, augmenting not replacing staff.

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Introducing the Government Lens for the AWS Well-Architected Framework

AWS Public Sector Blog

Today, Amazon Web Services (AWS) announced the launch of a Government Lens for the AWS Well-Architected Framework. The framework consists of questions, design principles, and best practices across the six pillars: Operational Excellence , Security , Reliability , Performance Efficiency , Cost Optimization , and Sustainability.

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Its time to stop being confused about cyber security

Open Access Government - Technology News

A cyber security breach can have far-reaching consequences, including compromised national security, disrupted public services, financial losses, and a decline in citizen trust. It’s OK as an individual and even as an organisation to be confused about cyber security.

Security 101
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Simplify firewall deployments using centralized inspection architecture with Gateway Load Balancer

AWS Public Sector Blog

As government organizations transition to Amazon Web Services (AWS), they often seek to maintain operational continuity by using their existing on-premises firewall solutions. This allows IT departments to provide a centralized inspection service for other lines of business to consume, enforcing the desired security posture.

Security 182
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Governments should look under the hood to make sure their IT systems are safe from cyber criminals

American City & Country

The company provides web-hosting solutions to governments. The first step is to assess the current state of security: the surface area, the technical situation and the practices and processes that govern the human elements of security. Koenig says public-facing systems like websites have a much larger attack surface. “As

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Vertex AI Search and Generative AI (with Gemini) achieve FedRAMP High

Google Public Sector

In the rapidly evolving AI landscape, security remains paramount. All of this builds on our prior announcement that Google Cloud achieved FedRAMP High Authorization on more than 100 additional services , which further underscores our dedication to delivering leading AI and robust security for mission-critical applications.