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With a continuous flow of data, agencies can fine-tune outreach to their constituents and set realistic definitions of success, she said. We should be thinking about creative multimedia approaches, Prieto said, especially with complex information the government needs to send. Its an influx of people going in and out.
Medicaid agencies need to conduct outreach to make their millions of members aware of the process for redetermination. With cloud-based tools from Amazon Web Services (AWS), state agencies can conduct this outreach using no code/low code, serverless, elastic services that can scale to two billion text messages a day.
State and local governments can strengthen community trust and engagement by modernizing their digital outreach. This guide provides actionable, tactical steps for improving online communication, tailored to public sector needs. Each section below addresses a Source
Empowering individuals with ownership of their own data Starting in July 2023, hundreds of staff at the Homeless Outreach Program Integrated Care System ( HOPICS ) began using Kiip to store documents, complete forms and applications, and streamline communications with incoming customers. Reach out to the AWS Public Sector team.
While the federal government is not the primary target of ransomware attacks, it plays a large role in helping those who have been attacked recover. It also provides advice on how enterprises can protect themselves against such attacks. State, local, tribal and…
With a continuous flow of data, agencies can fine-tune outreach to their constituents and set realistic definitions of success, she said. We should be thinking about creative multimedia approaches,” Prieto said, “especially with complex information the government needs to send.” It’s an influx of people going in and out.”
The top four concerns that SMAs have shared are outreach and engagement, staffing shortages, returned mail, and reporting capabilities. With SMAs contacting all their members, contact centers must scale to meet increased demand—however, staffing shortages can make this outreach and call support difficult. At least 4.5
Weak outreach and lack of bid submissions. Although solving for many of those macro challenges would be difficult, if not impossible, for a single local government, there are a few steps that your […]. Supply chain issues. Restrictive requirements and thresholds. Slow, disjointed workflows.
The top four concerns that SMAs have shared for unwinding are constituent outreach and engagement, staffing shortages, returned mail, and reporting capabilities. If an SMA uses an out-of-date address to conduct outreach, and no follow-up occurs, individuals could lose Medicaid health coverage. This translates to an average cost of $6.75
In government, AI solutions are expected to grow at a compound annual rate of more than 33% through 2024. A state government optimized operations with Quantiphi Quantiphi is a technology company that solves problems using AI and data science, and a state government’s department recently had one such problem.
Rivero, now an executive government advisor at AWS, has experience making data work for government. His first order of business was to create a data governance framework. Participation in the data governance framework helps keep data safe and prevents it from being misused.
Rebuilding Trust Through Community Engagement Rebuilding trust between governments and their communities will be a central theme in 2025. Governments can foster trust by prioritizing inclusivity and demonstrating a commitment to addressing community needs through transparency, accountability, and ongoing dialogue.
The advocate would make sure online government services were as good as anything residents found in the private sector. Then, with the time they saved managing numbers, they turned their attention to new outreach channels: chat, text, and email. But then you get a comment that says, ‘This was so easy, I needed to cry.
These are just some of the challenges posed by AI, and there is growing pressure on governments to take action. From China to India to the United States, governments have stepped up to consider how to start regulating AI. This fast regulatory response shows that governments are motivated to build a safe AI future. How can the 2.6
Funding recipients will be expected to use outreach, education interventions, and collaborations with public-private and community partnerships to sustain increased enrollment of racial and ethnic minorities in lupus-related clinical trials.
But these deployment frameworks still need to be configured, debugged, managed, and integrated with systems for governance and security compliance – tasks many educators and educational institutions don’t have the resources to manage. I contacted the team at AWS to explore how I could run JupyterHub for the outreach programme.
The top four concerns that SMAs have shared are in approaching outreach and engagement, staffing shortages, returned mail, and reporting capabilities. Automated outreach to members through text and phone can not only inform members about their re-determination needs, but also collect the information necessary to conduct Medicaid renewals.
Over the years, we’ve chatted with high school and college students about the potential of careers working for state and local governments. Instead of trying to sell jobs in local government as though that had much meaning, do a better job at showing potential candidates all the genuinely exciting missions that local government leads to.
Their contributions supplement local government capacity and fosters neighborhood pride. How can outreach and education help? Identifying common types of dumped waste informs public outreach efforts, like flyers, dumpster roll-off days, or hazardous waste drop-off events.
How many times have you read articles that refer to “cities and states,’ as though those two entities cover the waterfront for the broader term “local government”? Not only did the federal government fail to communicate effectively with the counties, but the states often lacked similar actions. Often, we’ll bet.
In this blog post, learn how you can use AWS to connect and retrieve data either from an enterprise on-premises database or other third-party integration that allows for both a modernized outreach or an inbound customer experience. Figure 1: Modernized proactive outreach for departments of motor vehicles. Prerequisites.
While many volumes have been published about academic library outreach programs, these often showcase libraries with extensive staff, budgets, and materials available to them. Visit the publication's website for additional information and to submit your proposal by October 31, 2022.
CCC has invested in skilled instructors and is providing student outreach. Securing skilled instructors is key when establishing a new program, especially in an emerging field like AI/ML. To participate in the MLU EEP course pilot, select CCC instructors completed rigorous technical training.
The Space Agency works closely with research institutes, industry, and fellow government agencies to build relevant space capabilities and support the long-term growth of the space ecosystem in the UAE. The United Arab Emirates Space Agency is responsible for the development of policies, strategies, and places related to the space sector.
When a property owner dies without a will or estate plan, state laws governing inheritance determine how the property is divided among the remaining family members, or heirs. Land banks often assume responsibility for properties that slide into tax foreclosure or are unwanted by both the private market and the local government.
Agencies at all levels of government are looking to technology in order to scale their efforts, respond quickly and provide critical services to the community. Tailored experiences for all The commitment Speridan and the states it serves made to customized programs and community outreach paid off. Have a project in mind?
In 2018, only 5 percent of the conventional mortgage market were loans to Black borrowers, compared to 15 percent of the FHA/VA market, which are government-mandated to serve underserved borrowers. These conversations led to the following recommendations: The 203(k) program needs more education and direct outreach.
In communities across the country, organizations, philanthropists, and government are working hard to make homelessness rare, brief, and nonrecurring. That’s half a million people without a home,” said Kim Majerus, vice president of global education and US state and local government at AWS. Not all HMIS systems are the same.
To celebrate the invaluable contributions of public servants, I embarked on a journey to delve into the experiences, challenges and triumphs of four people making a difference in local government and the federal workforce. Making a mark in local government Oswaldo “Oz” Mestre is the next public servant I had the chance to sit down with.
The Economic Development Reauthorization Act of 2024 updates and modernizes the federal governments approach to economic development in light of the major changes in industry sectors, technology, labor markets, and global commerce that have occurred over the last two decades. The EDA reauthorization (S.
AI and machine learning talent To address the talent shortfall, the UK Space Agency plans to invest £15 million in education, skills, and outreach initiatives over the next two years, marking a substantial increase in support for these vital areas.
However, improvements in technology are helping local governments provide accurate assessments of flood risk, so steps can be taken to provide early and accurate warning of flood events, minimize potential losses, and improve outcomes and overall resilience after a flood occurs. What’s missing from current methods of managing flood risk?
For government managers, that means the workforce is not only those who work in their agencies now, but also people they will recruit in the future. The future workforce is increasingly diverse, as is the population it will serve, and as the largest employer in the country, the government serves as a role model for other employers.
Bill Steele, Director of Communications and Outreach at University of Washington, Pacific Northwest Seismic Network is interviewed. Eric Holdeman is a professional emergency manager who is passionate about providing information that can help families, businesses & governments become better prepared for disasters of all types.
We launched our podcast, Public Square, to highlight the transformative stories of local governments worldwide. One episode features an engaging discussion with Aja Hazelhoff from the City of Seattle, focusing on the crucial integration of equitable engagement into comprehensive planning.
Citizen satisfaction is not just a buzzword; it’s an essential metric for evaluating the performance of local governments. Research indicates that a staggering 72% of citizens are interested in utilizing online government services. They directly impact the quality of governance and citizen satisfaction.
For example, some government agencies required multiple multifactor authentications to access services. Taylor’s office is tackling that last piece and has been working since the spring to assemble an outreach and engagement team. ” For more ideas on how agencies are improving their outreach, download the guide.
Now today, Verizon has initiated an outreach to other companies, carriers, device makers, etc. Now today, Verizon has initiated an outreach to other companies, carriers, device makers, etc. to come together to jointly work on the issue of communications interoperability.
More constituents than ever expect efficient digital outreach and service options. PT to hear from government and industry experts like Endi Silva, Director of Program Development with the Texas Department of Information Resources, about strategies you can begin using today to increase customer engagement. 22, at 2 p.m.
Virtual Tools Expand Outreach. “We That allowed the city to use multiple types of outreach to share updates with people as the project developed. I think government can be so layered and complex that we forget that we haven’t shared all the information in a public fashion with our constituents,” Skowera said. “We Get the guide.
Federal Policy and Outreach, Government Affairs and Public Policy Kevin Mulligan of Washington, D.C., As part of Google’s Public Sector Public Relations team, she shares stories about Google Cloud’s contribution to the growth and efficiency of federal, state, and local governments and educational institutions.
He is a Past President, 2017-2021, and is now back to piloting ships and doing information outreach. Eric Holdeman is a professional emergency manager who is passionate about providing information that can help families, businesses & governments become better prepared for disasters of all types.
Learn more about how state and local governments are making a difference with cost-effective, scalable, secure, and flexible AWS Cloud infrastructure at the AWS Cloud for State and Local Governments main page.
Professor Swann has conducted research, outreach and education to improve how health and humanitarian systems operate worldwide. Professor Swann has conducted research, outreach and education to improve how health and humanitarian systems operate worldwide. In this podcast the guest is Julie Swann, who is the department head and A.
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