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Demystifying AI: How RAG boosts efficiency in state and local government departments

AWS Public Sector Blog

It’s critical for anyone invested in the future of public service. Bridging the knowledge gap with LLMs Imagine if every government employee had an assistant who had read every book, document, and memo in the world. This assistant could draft policies, answer public inquiries, and create reports in seconds.

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Reimagining government social services in the COVID-19 era

Google Public Sector

For example, the City of Chicago Public Health Department wanted to communicate directly with city residents experiencing COVID-19 symptoms. It worked with Google Cloud and MTX to build a health app, Chi COVID Coach, that will deliver important information and guidance directly to affected people.

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Start with Common Sense Upgrades for a Digital-First Government: Removing the Absurd Cost and Experience of Paper Notifications

Government Technology Insider

The results — such as delays in critical services such as emergency assistance or public health updates can have far reaching human consequences. Yet, we are still seeing progress. Recent-first efforts have already proven their value. For example, the IRS reported saving U.S. taxpayers $4.7