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Showing appreciation for our veteran community through training and nonprofit support

AWS Public Sector Blog

From supporting veteran service organizations and nonprofits to providing training to active-duty and reservist service members, government civilians, transitioning veterans, and military spouses, AWS is dedicated to serving the military and veteran community. Supporting veterans’ organizations and nonprofits.

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Improving government contact center agent experience with Amazon Connect

AWS Public Sector Blog

Unified customer and citizen profiles When agents and government employees are interacting with the public, they typically have a small amount of background information about the citizens they are interacting with.

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Powering the generative AI era: What you missed at the AWS Public Sector Symposium Brussels

AWS Public Sector Blog

Yaara Tam, head of multinational organizations, and Barbara Baeyens, head of Benelux, announced the launch of new AWS learning plans for civil servants , specifically designed for European Union (EU) government agencies to help government employees build cloud skills and accelerate digital transformation.

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REBRANDING LOCAL GOVERNMENT

Barrett & Greene

Over the last several years, as the workforce shortage has afflicted many governments, we’ve reported about all kinds of outreach efforts that attempt to show the life of a government employee as a secure one with potential for advancement and the opportunity to benefit the world.

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The Case for Accessible Communications Technology

GovLoop

Disability: IN, a nonprofit resource for disability inclusion in businesses worldwide, recommends choosing a virtual meeting platform that “empowers meeting participants to request accommodations that meet their needs” and allows for captions and “pinning” a sign language interpreter to the video screen.

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The "nonprofit industrial complex," city government and service delivery

Rebuilding Place in Urban Space

The Baltimore Sun has a commentary, " Baltimore is being strangled by the nonprofit industrial complex ," criticizing the city for making a grant of almost $1 million to an organization with a limited track record. A $900,000 grant by the Baltimore Children and Youth Fund (BCYF) to a nonprofit organization known as Thrive Arts Inc.