AWS Public Sector Blog

MAY 15, 2024

Peraton, an AWS Premier Partner , has worked with multiple government agencies to improve both customer and agent experiences using Amazon Connect. This speed of implementation is critical for Peraton, who sets up contact centers for multiple government agencies.

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Government Implementation Management Government Agency 80

Google Public Sector

APRIL 21, 2023

While agencies have a wide range of missions, they are all focused on improving the constituent experience, better serving the public, and driving operational efficiencies. Government employees seek a streamlined workflow and the opportunity to work with new technologies which drives job satisfaction and retention.

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Google Public Sector

JULY 1, 2020

The COVID-19 pandemic has pushed all kinds of agencies to reconsider the timelines and impact of their digital initiatives, whether this means moving core technology infrastructure to the cloud, rolling out more modern productivity tools for government employees, or using artificial intelligence to better deliver citizen services.

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Google Public Sector

AUGUST 29, 2022

We recently commissioned a cybersecurity survey asking workers—including government workers—how they feel about their cloud security solutions. As the threat landscape continues to evolve, government leaders need partners that can provide in-depth security to help protect, detect, and mitigate security breaches.

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Local Government Security Government Public Sector 52

GovLoop

NOVEMBER 8, 2022

In a 2016 article, the Centre for Public Impact, a government consulting firm, said that “the future public servant will increasingly need to think and act like an entrepreneur.” Government employees must be proficient in navigating, generating and implementing new ideas in a fast-changing world.

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Government Employee Implementation Public Sector Government 59

Google Public Sector

JULY 31, 2023

Earlier this month, I had the opportunity to join public sector leaders to discuss a topic that is top of mind for everyone – generative AI. In government, this technology will help agencies accelerate mission outcomes and deliver services in entirely new ways. Google Public Sector is here to help you get started.

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AWS Public Sector Blog

AUGUST 15, 2023

Pension fund management from past to present The history of the pension fund industry dates back centuries, but the modern pension fund industry can be traced back to the 19th century when pension plans were established for government employees in the United States and Europe.

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Management Public Sector Operations Security 52

AWS Public Sector Blog

NOVEMBER 1, 2022

The desktop web interface government officials use to triage issues, described in detail in the following section. In this section, you will act as a government employee, viewing the citizen-submitted reports of damaged government property. How human-centered design can help public agencies design better digital services.

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Coordinator Public Sector Constituents Government 52

Google Public Sector

JUNE 29, 2020

With increased call volumes, it’s critical that employees can focus on cases that require the most expertise. Google Meet lets government employees, like social workers, engage with clients and deliver services virtually from the safety of their homes.

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Social Services Government Constituents Supervision 52