AWS Public Sector Blog

MAY 15, 2024

Peraton, an AWS Premier Partner , has worked with multiple government agencies to improve both customer and agent experiences using Amazon Connect. This speed of implementation is critical for Peraton, who sets up contact centers for multiple government agencies.

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GovLoop

JANUARY 27, 2025

Immigration and Customs Enforcement Efficiency Through Innovation: Skills, Tools, and More to Make AI a Reality As AI continues to revolutionize various sectors, ensuring that the data consumed by AI systems is properly managed, secured, and compliant is paramount. So where does that leave the public sector workforce?

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Partnership for Public Service

APRIL 3, 2025

On March 25, 2025, the Partnership for Public Service convened AI leaders from across the public and private sectors to mark the formal launch of our AI Center for Government. Next Steps: Stay connected Now more than ever, government employees need a trusted partner to help move the needle on AI adoption.

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AWS Public Sector Blog

AUGUST 15, 2023

Pension fund management from past to present The history of the pension fund industry dates back centuries, but the modern pension fund industry can be traced back to the 19th century when pension plans were established for government employees in the United States and Europe.

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Google Public Sector

JULY 31, 2023

Earlier this month, I had the opportunity to join public sector leaders to discuss a topic that is top of mind for everyone – generative AI. In government, this technology will help agencies accelerate mission outcomes and deliver services in entirely new ways. Google Public Sector is here to help you get started.

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AWS Public Sector Blog

NOVEMBER 1, 2022

The desktop web interface government officials use to triage issues, described in detail in the following section. In this section, you will act as a government employee, viewing the citizen-submitted reports of damaged government property. How human-centered design can help public agencies design better digital services.

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Google Public Sector

APRIL 21, 2023

While agencies have a wide range of missions, they are all focused on improving the constituent experience, better serving the public, and driving operational efficiencies. Government employees seek a streamlined workflow and the opportunity to work with new technologies which drives job satisfaction and retention.

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Google Public Sector

JULY 1, 2020

The COVID-19 pandemic has pushed all kinds of agencies to reconsider the timelines and impact of their digital initiatives, whether this means moving core technology infrastructure to the cloud, rolling out more modern productivity tools for government employees, or using artificial intelligence to better deliver citizen services.

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Google Public Sector

AUGUST 29, 2022

We recently commissioned a cybersecurity survey asking workers—including government workers—how they feel about their cloud security solutions. As the threat landscape continues to evolve, government leaders need partners that can provide in-depth security to help protect, detect, and mitigate security breaches.

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GovLoop

NOVEMBER 8, 2022

In a 2016 article, the Centre for Public Impact, a government consulting firm, said that “the future public servant will increasingly need to think and act like an entrepreneur.” Government employees must be proficient in navigating, generating and implementing new ideas in a fast-changing world.

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Google Public Sector

JULY 31, 2023

Earlier this month, I had the opportunity to join public sector leaders to discuss a topic that is top of mind for everyone – generative AI. In government, this technology will help agencies accelerate mission outcomes and deliver services in entirely new ways. Google Public Sector is here to help you get started.

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Google Public Sector

JUNE 29, 2020

With increased call volumes, it’s critical that employees can focus on cases that require the most expertise. Google Meet lets government employees, like social workers, engage with clients and deliver services virtually from the safety of their homes.

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Google Public Sector

JUNE 7, 2023

At Google Public Sector, we’ve had the privilege of working with customers to bring AI into their organizations. In these cases, AI is helping government employees save time and energy, and focus efforts on other important work. AI has also helped communities get better access to government services.

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