GovLoop

OCTOBER 12, 2023

In an effort to keep government employees educated and informed on the topic, we’ve compiled four free resources to help you this Cybersecurity Awareness Month: [Playbook]: 4 Steps Agencies Can Take for a Strong Cyber Foundation Improving your agency’s cybersecurity posture is no simple matter, but this playbook can help. [E-Book]

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GovLoop

APRIL 18, 2024

The objective is to implement strategies that effect and control change and help people adapt to it. Government employees are people, too,” she said. What is Change Management? A systematic approach to dealing with the transition or transformation of an organization’s goals, processes or technologies.

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Google Public Sector

APRIL 21, 2023

Government employees seek a streamlined workflow and the opportunity to work with new technologies which drives job satisfaction and retention. DocAI can help government workers create more streamlined workflows to improve operations as well as the constituent experience.

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Constituents Translation Government Employee Government 105

Google Public Sector

OCTOBER 3, 2024

In the public sector, these capabilities can improve citizen services, empower government employees, and drive data-driven decision-making for greater efficiency and mission impact. At our recent mWISE 2024 event, we emphasized the critical role of collaboration in cybersecurity.

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AWS Public Sector Blog

MAY 15, 2024

Peraton, an AWS Premier Partner , has worked with multiple government agencies to improve both customer and agent experiences using Amazon Connect. This speed of implementation is critical for Peraton, who sets up contact centers for multiple government agencies.

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GovLoop

APRIL 29, 2024

At GovLoop, we’re always excited to offer meaningful online training to government employees who need to stay up to date on the latest technology and trends in order to serve constituents effectively. PT to hear from state and local government leaders about how to implement zero-trust principles. ET/11-11:50 a.m.

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Government Technology Insider

OCTOBER 16, 2024

We were able to identify how to implement AI and automation in a way that maximized its impact. Agencies should set milestones post-implementation where they go back and revisit their technology investments so that they can ensure it achieves the desired results. GTI: How can AI and automation help to empower government employees?

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Google Public Sector

JUNE 7, 2023

For instance, New York State implemented Contact Center AI (CCAI) to modernize its call center operations and provide New Yorkers with real-time answers to their most common and pressing questions about vaccine safety and efficacy. AI has also helped communities get better access to government services.

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Google Public Sector

JULY 31, 2023

Google has been a pioneer in AI , investing in research for years to support a trusted, proven application of AI to change citizen experience, employee effectiveness and operational efficiency at scale. How generative AI will help the public sector Enabling government workers with creative assistance.

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AWS Public Sector Blog

SEPTEMBER 30, 2024

Bridging the knowledge gap with LLMs Imagine if every government employee had an assistant who had read every book, document, and memo in the world. Pilot projects – Initiate pilot projects to integrate RAG and LLM technologies in a controlled environment to witness their potential and understand the implementation nuances.

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GovLoop

NOVEMBER 8, 2022

In a 2016 article, the Centre for Public Impact, a government consulting firm, said that “the future public servant will increasingly need to think and act like an entrepreneur.” Government employees must be proficient in navigating, generating and implementing new ideas in a fast-changing world.

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Barrett & Greene

OCTOBER 28, 2024

Articles that take governments to task for the absence of results shortly after a new policy is put into place can miss the fact that it takes time to implement almost any new policy — and if the results aren’t immediate, it doesn’t mean that it’s a failure. Don’t expect rapid change when new policies or practices are introduced.

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GovLoop

NOVEMBER 9, 2022

People entering the government IT workforce now have different expectations than their older colleagues, and that needs to be reflected in how agencies define those jobs, said one state chief information officer. In the past, many government employees were looking for a pension, which meant they would be around for 20 or 30 years.

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GovLoop

OCTOBER 26, 2022

Without agility, government employees cannot react to fluid circumstances quickly and efficiently. Hybrid clouds enable agencies to rapidly implement and enforce zero-trust cybersecurity by making agencywide governance easier and more manageable. “A Boost Agility. Enter zero-trust cybersecurity.

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AWS Public Sector Blog

MARCH 21, 2024

Yaara Tam, head of multinational organizations, and Barbara Baeyens, head of Benelux, announced the launch of new AWS learning plans for civil servants , specifically designed for European Union (EU) government agencies to help government employees build cloud skills and accelerate digital transformation.

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Google Public Sector

JULY 1, 2020

The COVID-19 pandemic has pushed all kinds of agencies to reconsider the timelines and impact of their digital initiatives, whether this means moving core technology infrastructure to the cloud, rolling out more modern productivity tools for government employees, or using artificial intelligence to better deliver citizen services.

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Google Public Sector

AUGUST 29, 2022

We recently commissioned a cybersecurity survey asking workers—including government workers—how they feel about their cloud security solutions. As the threat landscape continues to evolve, government leaders need partners that can provide in-depth security to help protect, detect, and mitigate security breaches.

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AWS Public Sector Blog

AUGUST 16, 2023

These learning efforts have produced tangible results: 60,000 government employees trained in data science, artificial intelligence (AI), leadership, and digital transformation in Abu Dhabi; a more resilient public infrastructure in the Philippines ; and heightened digital sophistication through data literacy for the Department of Defense.

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Google Public Sector

JUNE 29, 2020

With increased call volumes, it’s critical that employees can focus on cases that require the most expertise. Google Meet lets government employees, like social workers, engage with clients and deliver services virtually from the safety of their homes.

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Google Public Sector

JULY 31, 2023

Google has been a pioneer in AI , investing in research for years to support a trusted, proven application of AI to change citizen experience, employee effectiveness and operational efficiency at scale. How generative AI will help the public sector Enabling government workers with creative assistance.

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Public Sector Security Operations Government Agency 40

Partnership for Public Service

JULY 14, 2022

The Best Places to Work data and rankings point to several government-wide themes that can help agencies plan for improved engagement and track their progress as they implement tailored engagement agendas. Here are four themes that merit attention: Keep employees informed about future workplace plans.

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AWS Public Sector Blog

AUGUST 15, 2023

Pension fund management from past to present The history of the pension fund industry dates back centuries, but the modern pension fund industry can be traced back to the 19th century when pension plans were established for government employees in the United States and Europe.

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Management Public Sector Operations Security 52

Rebuilding Place in Urban Space

OCTOBER 12, 2022

But I guess they don't have a set of basic standards about what a regional bikeway network should look like and how it should be implemented. And yes, they have an Active Transportation Committee focused on developing sustainable mobility options.

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AWS Public Sector Blog

NOVEMBER 1, 2022

The desktop web interface government officials use to triage issues, described in detail in the following section. In this section, you will act as a government employee, viewing the citizen-submitted reports of damaged government property. Test the solution: View all reports.

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The Stoop (NYU Furman Center)

MARCH 11, 2024

Enter the FHFA The FHFA implemented specific reforms in past years to keep the FHLBs from straying even further from their mission and towards profit. Interestingly, most of them can be implemented by the FHFA itself as the System’s regulator. The resulting FHFA Report has a long series of recommendations for FHLB reform.

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State Tech Magazine

DECEMBER 17, 2024

State and local government employees may use a lot of applications in their IT environments to support their work. Instead of having each employee sign on to one application at a time and then sign out when done, many governments implement single sign-on portals that authenticate access to multiple applications at once.

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