2025 Business Owner Survey: Guide for Cities, Counties, and State Agencies
The 2025 Business Owner Survey delivers key insights for cities, counties, and state agencies working to enhance online services.
Top insights:
- 97% of business owners say digital access to government services is essential.
- Licensing and tax processes remain outdated, slowing efficiency and increasing administrative burdens.
- Younger entrepreneurs expect fully online, self-service options, signaling a need for modernization.
This resource helps agencies streamline operations, improve compliance, and meet evolving business expectations. See how your agency can stay ahead.
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