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An Engaging Strategy for Audience Outreach

GovLoop

With a continuous flow of data, agencies can fine-tune outreach to their constituents and set realistic definitions of success, she said. That includes newsletters, an accessible website, online and in-person events, and SMS/text messaging — “we know that 80% of folks are on their phones,” she noted. “We

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An Engaging Strategy for Audience Outreach

GovLoop

With a continuous flow of data, agencies can fine-tune outreach to their constituents and set realistic definitions of success, she said. That includes newsletters, an accessible website, online and in-person events, and SMS/text messaging we know that 80% of folks are on their phones, she noted.

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Community Engagement Trends for 2025

Social Pinpoint

Our role allows us to attend industry events and speak with current customers to learn more about community engagement. When thoughtfully implemented, compensation can be a powerful tool for fostering deeper, more meaningful community involvement. In this case, predicting community engagement trends for 2025.

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Creating agentless outbound campaigns to support Medicaid unwinding efforts

AWS Public Sector Blog

The top four concerns that SMAs have shared are outreach and engagement, staffing shortages, returned mail, and reporting capabilities. With SMAs contacting all their members, contact centers must scale to meet increased demand—however, staffing shortages can make this outreach and call support difficult. At least 4.5

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AI governance: Ensuring artificial intelligence is a force for good

Open Access Government - Technology News

At the AI for Good Global Summit, government leaders, policymakers, researchers, and technologists came together at the first-ever” AI Governance Day – From Principles to Implementation” on 29 May 2024. This UN event focused on moving from principles to practical AI governance frameworks.

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How to build API-driven data pipelines on AWS to unlock third-party data

AWS Public Sector Blog

Public sector organizations often use third-party software-as-a-service (SaaS) for project management, human resources, event registration, web analytics, donor management, marketing, and more. The goal is to integrate these two datasets to provide better visibility of member donations that will inform targeted outreach.

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Automating returned mail to keep members enrolled during Medicaid unwinding

AWS Public Sector Blog

The top four concerns that SMAs have shared for unwinding are constituent outreach and engagement, staffing shortages, returned mail, and reporting capabilities. If an SMA uses an out-of-date address to conduct outreach, and no follow-up occurs, individuals could lose Medicaid health coverage. This translates to an average cost of $6.75