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AWS selects 13 startups to innovate public safety solutions through the GovTech Accelerator

AWS Public Sector Blog

By leveraging AWS to develop the next generation of GovTech technology, the startups aim to address justice and public safety challenges, such as increasing community engagement, deterring crime, and reducing recidivism. 911 call centers are facing unprecedented challenges, with high call volumes, legacy technology, and short staffing.

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How to evolve federal performance management—and what’s possible right now

Partnership for Public Service

Train supervisors on the performance management process Supervision requires a lot of time, energy and training, so it’s important that agencies put in the work on the front end to ensure supervisors are equipped before they’re tasked with managing people.

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3 ways tax agencies can use AI on AWS

AWS Public Sector Blog

This robust technology has been coined as intelligent automation or hyper-automation , and it can work alongside humans to perform work or operate in the background without human supervision. Tax agencies are streamlining the customer experience with chatbots, virtual assistants, intelligent contact centers, and personalization.

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Project håp is providing peer-supported mental health services for students

Google Public Sector

Many schools, especially in higher education, need a digital way to engage with their remote learners. This program provides a valuable leadership experience to students, enables them to safely support their community, and can lead to a work-study job as a peer support specialist facilitated and supervised by Flourish Labs.

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The Nearly Impossible Task of Creating Work-Life Balance for Parents

GovLoop

Let Go of Anxiety and Guilt Anxiety and guilt about meeting both family and work obligations diminish our engagement in each. There are also things parents can do to maintain balance and well-being, as detailed below. To be a parent is to make decisions that prioritize your children.

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Reimagining government social services in the COVID-19 era

Google Public Sector

For governments to serve all their constituents, they have to be able to make user experiences engaging and productive—no matter the device. Google Meet lets government employees, like social workers, engage with clients and deliver services virtually from the safety of their homes.

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Level up your leadership game: 5 tips for federal employees

Partnership for Public Service

Author: David Brownstein Supervising is a skill that requires continual self-reflection. Engaging Others: How can I be more influential at work? These recommendations from expert facilitators and coaches at our Public Service Leadership Institute® will help you become the fully realized leader you want to be.