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Reimagining government social services in the COVID-19 era

Google Public Sector

States have seen a rising volume of new unemployment requests, and other social services systems are being stressed like never before. At the same time, more state employees have transitioned to working from home and providing their services remotely. It’s no secret that state governments in the U.S.

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How Automation Supports Better Community Engagement

GovLoop

It might seem obvious, but the goal of constituent engagement is to get services to the people who need them and to include resident voices on policies that affect them. Strong recalled visiting the intake center at a social services agency to learn about how staff enrolled new clients. “I Observe and Ask Questions.

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Building Civic Trust Through Civic Tech

GovLoop

When well-designed, it improves constituent experiences (CX) and promotes equity and engagement. It can include applications such as community platforms that connect constituents to services and resources, open data initiatives and participatory budgeting tools.

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Singapore’s NHG Cares App uses AWS to support a healthier population

AWS Public Sector Blog

How NHG Cares App offers social prescribing solutions for GPs Through the NHG Cares App, general practitioners (GPs) and community partners can offer social prescribing solutions to the residents. They can even connect residents to a social service agency or an active aging center near their homes.

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AWS commits additional $20M to tackle health equity disparities through cloud technology

AWS Public Sector Blog

We’ve seen participants in the Health Equity Initiative create incredible solutions that effectively address the equity gaps in accessing quality health services. “The Eighty percent of health and quality-of-life outcomes as well as health risks are driven by these factors. Staying on top of medications can be life-saving.

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Community safety partnership for MacArthur Park in Los Angeles?

Rebuilding Place in Urban Space

On Thursday, Councilmember Eunisses Hernandez, who believes too much money is spent on law enforcement and not enough on social services, held a news conference in MacArthur Park to announce several partnerships and social service initiatives. The need for police + social services = community safety partnership.

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Census 2020 Complete Count in Delaware

First State Insights

For more information about the Institute for Public Administration visit www.bidenschool.udel.edu/ipa.