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2024 Trends for Online Community Engagement

Social Pinpoint

We are in the enviable position of collaborating with hundreds of organizations worldwide and innovating together to drive community and stakeholder engagement forward. Our clients range from local and state governments to industry and nonprofits that use and rely on engagement in their decision-making processes.

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Vertex AI Search and Generative AI (with Gemini) achieve FedRAMP High

Google Public Sector

For constituents, this translates to easier and more secure experience when engaging with government websites and applications. Department of State Bureau of Consular Affairs partnered with Google Public Sector and our partner TTEC to improve constituent experience on their largest public-facing website.

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Sekolah.mu secures education service for 11 million students with AWS

AWS Public Sector Blog

Their mission is to engage Indonesian K12 school children, from three to 17 years old, to help them succeed in key competencies and future achievements by providing quality education services with a personalized and flexible curriculum. As a public facing education service, Sekolah.mu Read this post in Indonesian. Sekolah.mu

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Knowing When, Where and How to Modernize

GovLoop

Clunky, old, public facing systems frustrate constituents and reduce engagement, she said. When software is no longer supported, an agency must replace it. Improving customer experience is usually a proactive goal, however. But backend changes matter also.

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Passport to Success: How One Intrepid Library Marketer Hatched a Plan To Bring People Back to the Library

Super Library Marketing

For our libraries, we wanted to increase circulation and engagement. We wanted people to engage with one of our wonderful librarians.”. Rebecca put her background in graphic design to work, creating a logo, a public-facing landing page on the system website, the passport, and marketing collateral.

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(Contact-Free) Human Touch Helps Transform a Riverscape

GovLoop

Skowera not only sees engagement benefits from offering virtual options, but also environmental and budgetary advantages. Engagement as an Agency-wide Priority. It’s essential for an agency’s full team — specifically process and program managers — to be invested in engagement-related IT advances, Skowera said. Get the guide.

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(Contact-Free) Human Touch Helps Transform a Riverscape

GovLoop

Skowera not only sees engagement benefits from offering virtual options, but also environmental and budgetary advantages. Engagement as an Agency-wide Priority It’s essential for an agency’s full team — specifically process and program managers — to be invested in engagement-related IT advances, Skowera said.