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As investments and adoption of AI and ML continue to rise, there is tremendous potential for improved citizen experiences in the publicsector. As publicsector organizations seek solutions for their challenges, AWS Partners are at the forefront of helping to solve those problems using AI and ML.
Empowering individuals with ownership of their own data Starting in July 2023, hundreds of staff at the Homeless Outreach Program Integrated Care System ( HOPICS ) began using Kiip to store documents, complete forms and applications, and streamline communications with incoming customers. Reach out to the AWS PublicSector team.
Medicaid agencies need to conduct outreach to make their millions of members aware of the process for redetermination. With cloud-based tools from Amazon Web Services (AWS), state agencies can conduct this outreach using no code/low code, serverless, elastic services that can scale to two billion text messages a day.
Global expansion, outreach, and the delivery of solutions in remote locations. Please take a few minutes to share insights regarding your experience with the AWS PublicSector Blog in this survey , and we’ll use feedback from the survey to create more content aligned with the preferences of our readers.
Without the engagement and buy-in of operational data sources, like county health departments, area hospitals, and local police departments, you won’t get access to their data. “The data governance framework needs to be built on the principle of sharing data, not restricting it,” according to Rivero. “To
The top four concerns that SMAs have shared are outreach and engagement, staffing shortages, returned mail, and reporting capabilities. With SMAs contacting all their members, contact centers must scale to meet increased demand—however, staffing shortages can make this outreach and call support difficult. At least 4.5
The top four concerns that SMAs have shared for unwinding are constituent outreach and engagement, staffing shortages, returned mail, and reporting capabilities. If an SMA uses an out-of-date address to conduct outreach, and no follow-up occurs, individuals could lose Medicaid health coverage.
The top four concerns that SMAs have shared are in approaching outreach and engagement, staffing shortages, returned mail, and reporting capabilities. Due to the scale of unwinding efforts, automation and scalable digital engagement is essential for successful unwinding efforts. Contact the AWS PublicSector Team to learn more.
Federal Policy and Outreach, Government Affairs and Public Policy Kevin Mulligan of Washington, D.C., Success for Kevin and his team is impossible without strong collaboration and teamwork, and meaningful engagement with a diverse group of stakeholders. Kevin Mulligan, senior manager, U.S. Kevin Mulligan Senior Manager, U.S.
State and local governments can strengthen community trust and engagement by modernizing their digital outreach. This guide provides actionable, tactical steps for improving online communication, tailored to publicsector needs. Each section below addresses a Source
Participants then engage in a practical activity that ties together cloud concepts with hands-on learning. Please take a few minutes to share insights regarding your experience with the AWS PublicSector Blog in this survey , and we’ll use feedback from the survey to create more content aligned with the preferences of our readers.
As a result, we have reallocated resources to training and community engagement which has increased HMIS participation in the community.” This earns service provider trust early and increases engagement during retraining.” Reach out the AWS PublicSector team. Be transparent and don’t overcommit.
Amazon Pinpoint is a multi-channel, targeted communications service that helps automate the process of segmenting, personalizing, and engaging customers. Amazon Personalize is a fully managed ML service that provides curated recommendations and intelligent user segmentation for your donors and constituents.
Using the new data hub, GWC end users, such as the research and alumni engagement teams, can access and visualize dashboards in Tableau that show updated information on current students and programs. The alumni team then uses the data hub to analyze alumni engagement data and identify potential program ambassadors.
Now, agencies can build upon these changes by modernizing their systems with intelligent automation—transitioning from reactive to proactive engagements with their citizens. Figure 1: Modernized proactive outreach for departments of motor vehicles. Prerequisites. How AWS can help improve constituent services.
Local public health departments can automatically update the electronic systems used for disease surveillance and case management using the data in DynamoDB.
AWS is ready to support Medicaid agencies as they transform to meet Public Health Emergency (PHE) unwinding efforts. Contact the AWS PublicSector Team to learn more. This can help agencies save hours in staff resources, as data is extracted automatically and staff doesn’t have to manually enter data for each form.
Genna Gold , the Director of Partner Engagement & Business Development at Procurated, joined the team after long stints at Yelp and TripAdvisor. She leads community engagement initiatives to better understand, serve and bring innovation to procurement professionals.
Genna Gold , the Director of Partner Engagement & Business Development at Procurated, joined the team after long stints at Yelp and TripAdvisor. She leads community engagement initiatives to better understand, serve and bring innovation to procurement professionals.
According to Merriam-Webster, “workforce” encompasses two connected ideas: Workers who are engaged in a specific activity or enterprise, and workers who could potentially be assigned to a purpose. Although the publicsector often leads in representative hiring, there’s still work to do in promotion and retention.
Three key benefits for University of Waterloo students through conducted surveys to the students who engaged with the platform: 110 percent increase in unique career objectives.
Ben Marglin is a Senior Vice President with Karsun Solutions and has 25 years of experience in publicsector management and technology consulting. Mary has extensive experience crafting data-driven digital and engagement programs using a combination of on- and off-line tactics and strategies.
Kennedy Center for the Performing Arts is leveraging a data warehouse and AI and ML to develop a multi-faceted view of their constituent data, which will enable the organization to expand and personalize its donor outreach. Alex’s Lemonade Stand Foundation uses AWS to advance cutting-edge pediatric cancer research worldwide.
The Office of the PSA, with its scientific expertise, will support the vision of the MeitY QCAL through outreach and engagement with academia, research institutions, and startups. Contact the AWS PublicSector Sales Team. Learn more about the MeitY QCAL. How to set up Galaxy for research on AWS using Amazon Lightsail.
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