Remove Engagement Remove Outreach Remove Public Health
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Supporting state agencies with Medicaid unwinding outreach: Creating a multi-lingual two-way messaging system

AWS Public Sector Blog

During the COVID-19 public health emergency, a continuous coverage requirement was put in place for Medicaid beneficiaries, meaning millions were automatically reenrolled in healthcare coverage without needing to renew eligibility. An example of the reporting dashboard in QuickSight showing metrics on engagement and response rates.

Outreach 130
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Automatically extracting email attachment data to reduce costs and save time for local public health departments

AWS Public Sector Blog

Local public health departments must notify public health agencies, like state health departments or the Centers for Disease Control and Prevention (CDC), of reportable conditions. This data is then transmitted to the public health agency for compliance with reporting requirements.

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Unhoused individuals gain shelter, prove their identity using AWS-powered solution Kiip

AWS Public Sector Blog

The issue of document access and related administrative burdens is so ubiquitous that public health researchers have published papers about the detrimental impact a lack of identification has on those experiencing homelessness. HOPICS was founded by Mike Neely 35 years ago , when he was a homeless veteran sleeping on Skid Row.

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To Prevent Illegal Dumping, You Have to Know the Scale of the Problem

Center for Community Progress

(Photo: Community Progress) Neighborhood-Led Vacant Lot Maintenance Programs like the Genesee County Land Bank Authoritys (GCLBA) Clean & Green initiative show how resident engagement can combat illegal dumping. Beyond aesthetics, these programs improve public health and safety. How can outreach and education help?

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Creating agentless outbound campaigns to support Medicaid unwinding efforts

AWS Public Sector Blog

The top four concerns that SMAs have shared are outreach and engagement, staffing shortages, returned mail, and reporting capabilities. With SMAs contacting all their members, contact centers must scale to meet increased demand—however, staffing shortages can make this outreach and call support difficult. At least 4.5

Campaign 130
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Automating returned mail to keep members enrolled during Medicaid unwinding

AWS Public Sector Blog

As the COVID-19 public health emergency (PHE) begins to wind down, starting April 1, 2023, state Medicaid agencies (SMAs) will have one year to “unwind” temporary COVID-era changes and return to pre-pandemic ways of working. Business level architecture for returned mail processing and constituent outreach 1.

Outreach 130
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4 ways AWS can help with Medicaid unwinding

AWS Public Sector Blog

The top four concerns that SMAs have shared are in approaching outreach and engagement, staffing shortages, returned mail, and reporting capabilities. Due to the scale of unwinding efforts, automation and scalable digital engagement is essential for successful unwinding efforts. License: CC BY-SA 4.0

Outreach 130