Remove Engagement Remove Operations Remove Public Sector
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Migrating to a multi-account strategy for public sector customers

AWS Public Sector Blog

A multi-account strategy is important for Amazon Web Services (AWS) public sector customers because it is the foundation of cloud governance and compliance. Public sector customers using a shared account model can improve security and operational efficiency by adopting a multi-account strategy.

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Highlights from the AWS re:Invent 2024 Public Sector Innovation Session

AWS Public Sector Blog

During AWS re:Invent 2024, an Innovation Session presented by Worldwide Public Sector Vice President Dave Levy illustrated how AWS empowers customers to innovate and tackle critical challenges faster and more efficiently using cloud technology and generative artificial intelligence (AI ). Government.

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Enhance productivity with Amazon Bedrock Agents and Powertools for AWS Lambda

AWS Public Sector Blog

The public sector faces unique challenges that demand innovative solutions to improve productivity and service delivery. This capability is crucial for effective public sector planning and decision-making. This capability is crucial for effective public sector planning and decision-making.

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4 ways AWS Partners are using AI/ML to drive public sector transformation

AWS Public Sector Blog

As investments and adoption of AI and ML continue to rise, there is tremendous potential for improved citizen experiences in the public sector. As public sector organizations seek solutions for their challenges, AWS Partners are at the forefront of helping to solve those problems using AI and ML.

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Improving customer experience for the public sector using AWS services

AWS Public Sector Blog

Citizens are increasingly engaging with public sector entities through digital surfaces and touchpoints. Every touchpoint is an opportunity for the public sector to give their consumers an experience tailored to their preferences and needs. The central component here is Forecast.

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AWS selects 13 startups to innovate public safety solutions through the GovTech Accelerator

AWS Public Sector Blog

The selected startups are focused on a wide range of solutions for first responders, emergency services, corrections, and other public safety agencies. The company’s innovative career readiness platform features the Whole Learner Framework, which focuses on engagement and personalized learning.

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Transforming student communications: How Dallas College modernized its call center with AWS

AWS Public Sector Blog

One of our biggest challenges was not having enough people to answer phones, says Steve Glick, Dallas Colleges associate director of IT, who is responsible for student engagement platforms. However, as enrollment swelled over the years, Dallas Colleges legacy call center struggled to keep pace. with scalable contact center solutions