AWS Public Sector Blog

DECEMBER 18, 2024

Tools such as Amazon GuardDuty , Amazon CloudWatch , AWS Security Hub , and AWS CloudTrail can be configured to monitor critical resources and set up alerts for any issues or deviations from normal operational parameters. They continuously monitor workloads and engagement in anticipation of critical incidents. Prepare for incidents.

Security 264

Security Government Implementation Communications 264

AWS Public Sector Blog

DECEMBER 19, 2024

One of our biggest challenges was not having enough people to answer phones, says Steve Glick, Dallas Colleges associate director of IT, who is responsible for student engagement platforms. However, as enrollment swelled over the years, Dallas Colleges legacy call center struggled to keep pace. with scalable contact center solutions

Communications 130

Communications Public Sector Leadership Engagement 130

McKinsey Public & Social Sector Insights

MARCH 27, 2023

AI-enabled customer service is now the quickest and most effective route for institutions to deliver personalized, proactive experiences that drive customer engagement.

Engagement 145

Engagement Operations 145

AWS Public Sector Blog

NOVEMBER 29, 2022

Citizens expect governments to continue to operate despite floods or heat waves endangering data centers, malicious actions taken against IT infrastructure, or power grid failures. This means they can focus on the operational aspects of maintaining key government services using the range of continuity options AWS provides.

Government 263

Government Public Sector Engagement Security 263

AWS Public Sector Blog

DECEMBER 4, 2024

Public sector customers using a shared account model can improve security and operational efficiency by adopting a multi-account strategy. Engage your AWS account team or AWS Professional Services to learn more about migrating to a multi-account environment.

Public Sector 147

Public Sector Accountability Security Implementation 147

AWS Public Sector Blog

FEBRUARY 5, 2025

Through research, teaching, and community engagement, educators are uniquely positioned to shape the next generation of leaders and innovators who will be looking to tackle these sustainability challenges. Furthermore, AWS is committed to being water positive by 2030, making more water available to the communities where we operate.

Sustainability 130

Sustainability Education Operations Community Engagement 130

AWS Public Sector Blog

MARCH 18, 2025

Whether youre a nonprofit leader in business, technology, or operations, youll gain actionable insights, connect with peers, and explore how the latest AWS innovations can empower your mission. This no-cost, in-person event helps nonprofits rethink whats possible for their missions with cloud technology.

Nonprofit 162

Nonprofit Engagement Operations Budgeting 162

AWS Public Sector Blog

SEPTEMBER 19, 2023

By leveraging AWS to develop the next generation of GovTech technology, the startups aim to address justice and public safety challenges, such as increasing community engagement, deterring crime, and reducing recidivism. 911 call centers are facing unprecedented challenges, with high call volumes, legacy technology, and short staffing.

Public Safety 338

Public Safety Public Sector Laws Supervision 338

GovLoop

FEBRUARY 18, 2025

“Government agencies can streamline internal processes, enhance collaboration, and improve constituent engagement,” he said. . “The goal of enterprise content management is to simplify and organize information, says Andy MacIsaac, Senior Strategic Solutions Manager for Government and Education at Laserfiche.

Operations 52

Operations Constituents Government Agency Education 52

AWS Public Sector Blog

JANUARY 9, 2024

By leveraging AWS to develop the next generation of EdTech solutions, these startups aim to address education challenges such as student engagement, financial literacy, student health and well-being, upskilling, and operational inefficiencies. The 10-week Accelerator program kicks off this week at Amazon’s Headquarters in Seattle.

Education 351

Education Engagement Sustainability Development 351

Citizen Lab

NOVEMBER 10, 2022

Executive Summary: Looking to create a more official and consolidated platform that allowed for additional oversight and increased transparency in government operations, such as the redesign of public spaces, the Carlisle team began looking at community engagement platforms.

Engagement 98

Engagement Development Community Engagement Operations 98

AWS Public Sector Blog

MARCH 27, 2025

If youre interested learning how to engage with an AWS Partner, this session reveals how the latest AWS Partner Program updates and innovationsincluding generative AI programs, digital sovereignty, solution building, and managed servicescan help propel your organization forward.

Government Agency 130

Government Agency Government Public Sector Security 130

AWS Public Sector Blog

APRIL 15, 2025

Institutional integration : A survey revealed that 62 percent of academic institutions are preparing to integrate AI into their operations within the next two years. Institutions that effectively harness AI can gain significant advantages in student recruitment, operational efficiency, and educational outcomes.

Education 130

Education Translation Sustainability Public Sector 130

GCN

MAY 28, 2024

Andover, Massachusetts, operates under the town meeting system. Amid abysmal meeting attendance, officials turned to SMS to manage its meetings and various initiatives.

Community Engagement 110

Community Engagement Engagement Operations Management 110

AWS Public Sector Blog

NOVEMBER 27, 2023

Data Friendly Space is creating a generative AI-powered virtual assistant for humanitarian staff operating in fast-paced, rapidly changing environments. This will improve audience engagement with the Institute and with each other to collaborate and solve real problems facing their communities and the world.

Nonprofit 331

Nonprofit Implementation Engagement Communications 331

AWS Public Sector Blog

SEPTEMBER 2, 2022

Webinar participant, Rogerick Green, director of community engagement for Pasco County Sheriff’s Office, said, “Some of the biggest challenges that we face today are understanding what the gaps are within the community, within the areas that we serve, and how we address those gaps in real time.”. How the City of Fort St.

Constituents 246

Constituents Laws Public Safety Public Sector 246

AWS Public Sector Blog

MARCH 13, 2024

CSS built and now operates the largest and most advanced mortgage securitization platform in the US, supporting Freddie Mac and Fannie Mae’s 70 percent market share of the industry with flexibility, scalability, and security at its core. Operational costs were reduced by $10.7 million from launch.

Housing 195

Housing Operations Security Engagement 195

AWS Public Sector Blog

MARCH 21, 2023

A state government optimized operations with Quantiphi Quantiphi is a technology company that solves problems using AI and data science, and a state government’s department recently had one such problem. This operational upgrade will help the department staff benefit from the insights and efficiencies.

Public Sector 246

Public Sector Nonprofit Operations Local Government 246

AWS Public Sector Blog

APRIL 4, 2023

Nonprofits around the world use cloud technology to improve operational efficiencies, optimize costs, and advance their missions. Promotional credit enables organizations of all sizes to scale their operations, reduce costs, and deliver more impact on their mission and the communities they serve.

Nonprofit 263

Nonprofit Public Sector Advocacy Fundraising 263

American City & Country

NOVEMBER 18, 2024

One of the primary challenges is the daily influx of “real time” data that could significantly enhance situational awareness during operations. It can help law enforcement agencies transform data into actionable intelligence, streamlining operations and enhancing overall situational awareness. Navigating the information flood.

Laws 105

Laws Public Safety Social Media Community Engagement 105

AWS Public Sector Blog

APRIL 22, 2025

The traditional process of implementing new solutionsfrom defining requirements through to deployment and trainingoften meant that by the time a system was fully operational, business needs had evolved. It encourages staff at all levels to propose ideas for solutions to transform our work and operational efficiency.

Laws 147

Laws Public Sector Development Operations 147

GovLoop

JANUARY 28, 2025

Banks, PSHRA-SCP, EdD, MBA, Organization Design & Development Manager, US Office of Personnel Management and Owner-operator of Banks & Banks Consulting Company, spoke on how to ensure your 2025 goals are not only set, but met. Below are a few key takeaways from that session , as well as the full recording with even more tips.

Development 101

Development Accountability Engagement Management 101

AWS Public Sector Blog

AUGUST 31, 2022

Harmony Health , based in Pleasanton, California, provides an engagement platform to strengthen and optimize the intersections between sponsors and community-based organizations. Through this micro-engagement platform, they bring health equity to vulnerable, hard to reach, and diverse communities.

Public Sector 264

Public Sector Transportation Engagement Housing 264

McKinsey Public & Social Sector Insights

MARCH 26, 2025

The healthcare sector has been integrating generative AI to enhance operations and engage stakeholders, with many advancing to full-scale implementation.

Implementation 132

Implementation Engagement Operations 132

AWS Public Sector Blog

NOVEMBER 15, 2024

Amazon OpenSearch Service is a managed service that makes it easy to deploy, operate, and scale OpenSearch clusters in the AWS Cloud. The Amazon Transcribe API, StartTranscriptionJob , can be automatically engaged through Lambda functions to initiate transcription jobs for each uploaded file.

Education 264

Education Implementation Management Translation 264

AWS Public Sector Blog

APRIL 12, 2024

To help a limited number of teachers and administrators operate more efficiently and spend time on tasks that contribute directly to student success, cloud-based artificial intelligence (AI) solutions can reduce burdensome administrative tasks like data entry and back-office functions.

Education 317

Education Budgeting Implementation Engagement 317

AWS Public Sector Blog

APRIL 1, 2025

It is important to note that operating in a given AWS U.S. Independent third-party attestation audits provide assurance that control activities are operating as intended. The security tooling account is dedicated to operating security services, monitoring AWS accounts, and automating security alerting and response.

Regulations 130

Regulations Local Government Government Sanitation 130

Open Access Government - Technology News

APRIL 25, 2025

This isnt without its challenges, but by engaging the right partner, selecting the right platform and up-skilling your team, you can enable seamless data integration, secure data collaboration, and advanced analytics. Our expert data solutions also ensure data security and regulatory compliance, protecting sensitive information.

Public Sector 59

Public Sector Implementation Engagement Operations 59

AWS Public Sector Blog

DECEMBER 3, 2024

Their data scientists and engineers were able to manage how the LLMs were engaging with and consuming the content, and then responding to student conversations.” Alig credits AWS for helping speed the POC’s development, saying, “The AWS team was instrumental in training and testing the LLMs.

Education 147

Education Translation Public Sector Development 147

AWS Public Sector Blog

OCTOBER 17, 2024

With our unique mix of technology, youth culture, and creative peer-to-peer engagement, DoSomething members have completed more than 94,000 hours of service, and have registered nearly 420,000 young people to vote since 2018, with a 62 percent turnout rate—more than 12 percent higher than the national average.

Nonprofit 162

Nonprofit Engagement Voting Management 162

AWS Public Sector Blog

DECEMBER 15, 2022

Services such as real estate land title searches, emergency services, and more need to be operational in times of need. Taking the time to plan for incidents ahead of time saves crucial operational time for teams during an incident. Attacks on digital citizen services can cause citizens to lose trust in their governments.

Security 246

Security Management Communications Public Sector 246

AWS Public Sector Blog

SEPTEMBER 30, 2024

Training and development – Invest in training for your workforce to become adept at leveraging these AI tools, ensuring a smooth transition into a more tech-empowered mode of operation. Community engagement – Engage with citizens to gather feedback on AI-enhanced services and foster a transparent dialogue about AI’s role in public service.

Local Government 189

Local Government Government Public Sector Public Service 189

AWS Public Sector Blog

SEPTEMBER 6, 2023

A common cloud-based data platform is a foundational step toward improving operations. Singapore is creating a digital twin for ports to optimize supply chain operations and test scenarios for possible disruptions, including extreme weather events. The ports and marinas sector has undergone significant changes in recent years.

Sustainability 182

Sustainability Public Sector Transportation Economic Development 182

AWS Public Sector Blog

JUNE 23, 2023

Building capacity at scale with AWS EdIndia designed a program to build the capacity of in-service teachers on subject matter and pedagogy, and replicate the delivery of engaging content through teachers in the classroom. EdIndia saw an opportunity to address this problem using Amazon Web Services (AWS).

Nonprofit 264

Nonprofit Public Sector Education Engagement 264