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Medicaid agencies need to conduct outreach to make their millions of members aware of the process for redetermination. With cloud-based tools from Amazon Web Services (AWS), state agencies can conduct this outreach using no code/low code, serverless, elastic services that can scale to two billion text messages a day.
Empowering individuals with ownership of their own data Starting in July 2023, hundreds of staff at the Homeless Outreach Program Integrated Care System ( HOPICS ) began using Kiip to store documents, complete forms and applications, and streamline communications with incoming customers.
In todays landscape, having an online community engagement platform is essential to connect with your residents, gather feedback, and involve members in decision-making. However, simply having a community engagement platform isnt enough. These six tips will help you increase visibility and engagement for your projects.
Managing these lands is no small feat, with wildfire costs alone hitting $119 million in 2018. If states can’t afford to manage these lands, we risk seeing them sold off and lost forever. His ongoing educational outreach highlights the importance of public engagement.
Artificial intelligence (AI) is already being used in community engagement across various industries and sectors. The intersection of AI and community engagement offers a promising horizon. And, it’s poised to have a significant impact on community engagement.
“Our hope is that the additional AWS Promotional Credit support will empower nonprofits to actively explore and pursue opportunities for cloud experimentation and innovation,” explains Allyson Fryhoff, managing director of AWS Nonprofit and Nonprofit Health. Global expansion, outreach, and the delivery of solutions in remote locations.
The top four concerns that SMAs have shared are outreach and engagement, staffing shortages, returned mail, and reporting capabilities. With SMAs contacting all their members, contact centers must scale to meet increased demand—however, staffing shortages can make this outreach and call support difficult. At least 4.5
Kennedy Center for the Performing Arts is leveraging a data warehouse and AI and ML to develop a multi-faceted view of their constituent data, which will enable the organization to expand and personalize its donor outreach.
The top four concerns that SMAs have shared for unwinding are constituent outreach and engagement, staffing shortages, returned mail, and reporting capabilities. If an SMA uses an out-of-date address to conduct outreach, and no follow-up occurs, individuals could lose Medicaid health coverage.
In March 2023, Management Information Systems Quarterly published an article highlighting how the Commonwealth of Virginia harnessed the power of data to save lives before, during, and after the pandemic. “The From pop quizzes in grade school to global annual crop yields, data provides information to empower decision makers.
Concerning this surge in mental health disorders, we spoke with a well-known mental health agency to understand the implications for engagement levels between individuals and agencies post-pandemic. When it comes to mental health engagement, a local focus is preferred. Having immediate access to support in times of crisis is crucial.
Now, agencies can build upon these changes by modernizing their systems with intelligent automation—transitioning from reactive to proactive engagements with their citizens. Figure 1: Modernized proactive outreach for departments of motor vehicles. Prerequisites. How AWS can help improve constituent services.
Best wishes, Bernie Bernie Folan Communications, Engagement and OutreachManager, OASPA OASPA, Open Access Scholarly Publishing Association bernie.folan@oaspa.org All proposals should be submitted by April 16, 2025 via this form which asks for a brief description (up to a strict maximum count of 250 words) of your proposal.
Blackbaud Raiser’s Edge NXT® is a leading customer relationship management (CRM) software used by nonprofits to communicate with donors and drive fundraising programs. Amazon Pinpoint is a multi-channel, targeted communications service that helps automate the process of segmenting, personalizing, and engaging customers.
You just perfected the virtual meeting, and now you’re looking to combine new online best practices with traditional engagement methods. Then we’ll discuss big lessons learned and emerging trends in digital+ engagement. How does digital engagement bring in new voices and improve outcomes?
What’s missing from current methods of managing flood risk? To understand how local governments can better manage flood risk, it is important to understand how this work is done at present. Solutions lie in community involvement The solutions to managing flooding effectively come in two aspects—human and technical.
We are in the enviable position of collaborating with hundreds of organizations worldwide and innovating together to drive community and stakeholder engagement forward. Our clients range from local and state governments to industry and nonprofits that use and rely on engagement in their decision-making processes.
Each CoC identifies a lead agency that serves as its collective representative to HUD and maintains a Homeless Management Information System (HMIS) to track service delivery and measure outcomes according to specific HUD standards. This earns service provider trust early and increases engagement during retraining.”
As the availability of data increases, managing this data at scale can be a challenge. Whether it’s data that is siloed into separate internal systems, like spreadsheets and customer relationship management (CRM) tools, or external datasets like 990s and wealth information, nonprofits face a familiar cycle of challenges.
Solutionpath’s Rachel Maxwell considers the importance of knowing your strategic priorities when deploying student engagement analytics within a university When thinking about digital solutions, it is important to know the problem for which the solution is deployed. Some use cases may be the explicit strategic reason for deploying analytics.
Ellen Harpel, Founder of Smart Incentives and Randall Bauer, Director, PFM Group Consulting Randall Bauer Ellen Harpel As management guru Peter Drucker said – and as has been repeated by many others over the years – “what gets measured gets managed.” What is the process for obtaining and managing data? Procedures.
Virtual Tools Expand Outreach. “We That allowed the city to use multiple types of outreach to share updates with people as the project developed. Skowera not only sees engagement benefits from offering virtual options, but also environmental and budgetary advantages. Engagement as an Agency-wide Priority. Get the guide.
To extend our community outreach, the library partners with many of the municipal, non-profit, and business organizations that make Princeton such an extraordinary town. This month, the McCarter Theatre Center is in the spotlight and we spoke with Paula Alekson, Artistic EngagementManager to learn more about this partnership.
One of the best ways to find your library marketing soulmates… the ones who will nod sympathetically when you talk about how hard it is to get engagement on your social media posts or how your co-workers expect you to make a flyer for every single program is at a conference. The Communities track is marketing and outreach-focused.
According to Merriam-Webster, “workforce” encompasses two connected ideas: Workers who are engaged in a specific activity or enterprise, and workers who could potentially be assigned to a purpose. Government needs to manage and engage current and potential employees alike. Diversity Is More Than Hiring.
A satisfied citizenry is more likely to engage with the community, trust their local government, and participate in civic responsibilities like voting. In an environment where many citizens are already hesitant to engage with governmental systems, a convoluted or unintuitive interface can serve as a formidable barrier.
Virtual Tools Expand Outreach “We were able to get so much more information,” Skowera said. “We That allowed the city to use multiple types of outreach to share updates with people as the project developed. Skowera not only sees engagement benefits from offering virtual options, but also environmental and budgetary advantages.
And when an opening came up in the Outreach Department where I was volunteering, I was encouraged to apply.” From there, I earned my MLIS from Kent State University and have now held numerous positions at the Westerville Public Library – Outreach Associate, Adult Services Librarian, Web Content Librarian, and now as Marketing Manager.”
The second cohort of the county's Community Planning Lab wrapped up last month after the class spent weeks learning about urban development and design, planning and zoning, public engagement, affordable housing, transportation, land use and more. Citizen engaged planning practice. Photo: David Jackson, Park Record.
Learn how you can also create positive project outcomes with your online community engagement platform of choice. DCTA needed a flexible suite of community engagement tools to carry this off in a short amount of time. I knew our team needed a comprehensive platform to be the foundation for all our public outreach and interactive needs.
Data from the reports is often manually entered into electronic systems used for disease surveillance and case management. Log into the AWS account via the AWS Management Console as an administrator. Step 2: Set up customer managed key 1. This creates AWS KMS customer managed keys. Choose Raw. Choose Raw.
She’s worked with libraries for 40 years, most recently as manager of the flagship library for Explore York Libraries and Archives She’s been awarded the British Empire Medal for her work with the library. percent engagement rate compared to 2.5 percent engagement rate on Facebook. So, it did engage with people.
AWS Identity and Access Management (IAM) d. Amazon Athena Section 1: Deploy AWS CloudFormation templates Set up the customer-managed key First, create a customer managed key with the following steps: Navigate to the GitHub repo for the template. This creates an AWS KMS customer managed key. AWS Lake Formation b.
November 10, 2022 – Caltrans and the California Department of Technology are holding two virtual outreach and engagement sessions for contract opportunities on the Middle-Mile Broadband Network. Details on the use of Job Order Contracts and Construction Manager/General Contractor.
In the current landscape of municipal management, the shift towards digital engagement tools for managing citizen feedback has become increasingly crucial. Citizens are looking for ways to engage with their local governments that align with their daily use of technology.
The “ States of Our Union ,” a new resource created by the Center for Presidential Transition ® and Deloitte, identifies what presidential transition teams can do when planning for a new administration—or a second term—to engage different levels of government. A selection of key actions is included below.
These methods will serve as alternative mitigation for adverse effects on historic properties and also as tools for heritage tourism, public outreach, and interpretation. These methods will also serve as tools for promoting heritage tourism and engaging the public, aligning with the NHPA requirements.
Kevin Mulligan, senior manager, U.S. Federal Policy and Outreach, Government Affairs and Public Policy Kevin Mulligan of Washington, D.C., Success for Kevin and his team is impossible without strong collaboration and teamwork, and meaningful engagement with a diverse group of stakeholders. Kevin Mulligan Senior Manager, U.S.
Learn how to create positive project outcomes with your online community engagement platform of choice. This final instalment will focus on the best tips to develop and share your public transportation engagement report. After the GoZone public engagement period closed, our team went into full-on reporting and metrics mode.
Episode Transcript Here: [link] Majeedah Rashid is Chief Operating Officer of Nicetown Community Development Corporation, which serves Nicetown and surrounding communities through the development and repair of affordable homes, commercial corridor revitalization, open space management, supportive services, and community outreach and engagement.
Majeedah Rashid is Chief Operating Officer of Nicetown Community Development Corporation, which serves Nicetown and surrounding communities through the development and repair of affordable homes, commercial corridor revitalization, open space management, supportive services, and community outreach and engagement.
This has helped cement AccessE11 as a trusted and powerful issue management and citizen engagement solution for municipalities across North America. Consequently, we achieved a level of knowledge and understanding about the industry that can only be earned through constant engagement with people like you.
Grant management. If you are not accustomed to this level of reporting, and especially if you suddenly have several grants requiring management, you may need to hire dedicated staff to oversee them. You may not have a good sense of this until you do some preliminary research, so the first step is to engage in prospect research.
Three key benefits for University of Waterloo students through conducted surveys to the students who engaged with the platform: 110 percent increase in unique career objectives. Helping students recognize the increasing importance of human skills, including self-management, lifelong learning, and decision-making.
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