Remove Engagement Remove Management Remove Outreach
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Supporting state agencies with Medicaid unwinding outreach: Creating a multi-lingual two-way messaging system

AWS Public Sector Blog

Medicaid agencies need to conduct outreach to make their millions of members aware of the process for redetermination. With cloud-based tools from Amazon Web Services (AWS), state agencies can conduct this outreach using no code/low code, serverless, elastic services that can scale to two billion text messages a day.

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Unhoused individuals gain shelter, prove their identity using AWS-powered solution Kiip

AWS Public Sector Blog

Empowering individuals with ownership of their own data Starting in July 2023, hundreds of staff at the Homeless Outreach Program Integrated Care System ( HOPICS ) began using Kiip to store documents, complete forms and applications, and streamline communications with incoming customers.

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How to Drive Traffic to Your Engagement Site

Social Pinpoint

In todays landscape, having an online community engagement platform is essential to connect with your residents, gather feedback, and involve members in decision-making. However, simply having a community engagement platform isnt enough. These six tips will help you increase visibility and engagement for your projects.

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The History of Public Lands

Park Leaders

Managing these lands is no small feat, with wildfire costs alone hitting $119 million in 2018. If states can’t afford to manage these lands, we risk seeing them sold off and lost forever. His ongoing educational outreach highlights the importance of public engagement.

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10 Ways to Use Artificial Intelligence (AI) in Community Engagement

Social Pinpoint

Artificial intelligence (AI) is already being used in community engagement across various industries and sectors. The intersection of AI and community engagement offers a promising horizon. And, it’s poised to have a significant impact on community engagement.

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AWS Nonprofit Credit Program expands support for nonprofits of all sizes

AWS Public Sector Blog

“Our hope is that the additional AWS Promotional Credit support will empower nonprofits to actively explore and pursue opportunities for cloud experimentation and innovation,” explains Allyson Fryhoff, managing director of AWS Nonprofit and Nonprofit Health. Global expansion, outreach, and the delivery of solutions in remote locations.

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Creating agentless outbound campaigns to support Medicaid unwinding efforts

AWS Public Sector Blog

The top four concerns that SMAs have shared are outreach and engagement, staffing shortages, returned mail, and reporting capabilities. With SMAs contacting all their members, contact centers must scale to meet increased demand—however, staffing shortages can make this outreach and call support difficult. At least 4.5

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