AWS Public Sector Blog

NOVEMBER 15, 2024

Amazon OpenSearch Service is a managed service that makes it easy to deploy, operate, and scale OpenSearch clusters in the AWS Cloud. With digital learning becoming increasingly popular, managing a vast amount of educational data can be challenging. A full sample code for AWS SDKs can be found at Transcribing with the AWS SDKs.

Education 264

Education Implementation Management Translation 264

Social Pinpoint

JANUARY 23, 2025

In todays landscape, having an online community engagement platform is essential to connect with your residents, gather feedback, and involve members in decision-making. However, simply having a community engagement platform isnt enough. These six tips will help you increase visibility and engagement for your projects.

Engagement 52

Engagement Campaign Community Engagement Social Media 52

AWS Public Sector Blog

DECEMBER 19, 2024

One of our biggest challenges was not having enough people to answer phones, says Steve Glick, Dallas Colleges associate director of IT, who is responsible for student engagement platforms. Connect enables us to better manage our telephone call volumes and save students time and energy. with scalable contact center solutions

Communications 130

Communications Public Sector Leadership Engagement 130

AWS Public Sector Blog

APRIL 3, 2025

At California Polytechnic State University, San Luis Obispo (Cal Poly), procurement specialists manage over $190 million in annual spending across diverse commodity areas, many requiring detailed work scopes. The scale of this challenge is substantial. Learn more about the AWS CIC program.

Public Sector 147

Public Sector Development Education Security 147

McKinsey Public & Social Sector Insights

OCTOBER 26, 2022

Engagement is down. Churn is up. And year-end reviews are here. Are you worried that giving feedback will make workers feel worse?

Management 142

Management Engagement 142

Policy & Politics Journal blog

NOVEMBER 15, 2023

by Efrat Mishor, Eran Vigoda-Gadot & Shlomo Mizrahi Our article, entitled Exploring civic engagement dynamics during emergencies: an empirical study into key drivers, investigates the importance of civic engagement during emergencies.

Engagement 130

Engagement Management 130

State Tech Magazine

AUGUST 21, 2023

Twenty-seven percent said that they would fully outsource their mainframe management, and 24 percent said that they would manage them in-house.

Management 130

Management Housing Government Engagement 130

AWS Public Sector Blog

DECEMBER 3, 2024

These one-on-one consulting engagements have covered topics such as developing a Cloud Center of Excellence (CCoE) and maximizing profitability with AWS in public sector. They leveraged AWS generative AI funding to reduce costs and demonstrate solutions for their customers.

Public Sector 147

Public Sector Translation Engagement Education 147

Social Pinpoint

SEPTEMBER 28, 2023

In today’s fast-paced world, digital community engagement has become a game-changer not just for government agencies looking for support with decision-making processes but for sports clubs looking to engage their members and wider sports communities beyond the game. That’s a lot of people you could engage and listen to.

Community Engagement 111

Community Engagement Engagement Translation Government Agency 111

AWS Public Sector Blog

JANUARY 30, 2023

Managing donors, members, and constituents is essential to the success of most nonprofits. Customer relationship management (CRM) systems are an important part of this process. About CiviCRM Over 11,000 nonprofit organizations around the world use CiviCRM to build and manage their donor, member, and constituent bases.

Nonprofit 162

Nonprofit Management Public Sector Constituents 162

AWS Public Sector Blog

MARCH 19, 2024

This comprehensive solution guide will enable public sector organizations to reduce the risks and costs of managing legacy systems while lowering their IT carbon footprint by moving to the cloud. When tackling legacy technology, customers are faced with a challenge in understanding the details of their overall technology landscape.

Public Sector 204

Public Sector Management Operations Housing 204

AWS Public Sector Blog

DECEMBER 3, 2024

Their offerings include 911 call handling, computer-aided dispatch (CAD), records management systems (RMS), and more—helping agencies manage life-threatening emergencies as well as everyday business needs. CentralSquare’s CAD-to-CAD system, Unify , bridges this gap by allowing seamless data sharing across agencies. “If

Public Safety 147

Public Safety Laws Operations Accountability 147

Social Pinpoint

AUGUST 29, 2023

Artificial intelligence (AI) is already being used in community engagement across various industries and sectors. The intersection of AI and community engagement offers a promising horizon. And, it’s poised to have a significant impact on community engagement.

Community Engagement 98

Community Engagement Engagement Social Media Translation 98

AWS Public Sector Blog

DECEMBER 15, 2022

As an IT leader for digital citizen services, you need to automate incident management runbooks. With this mental model in mind, here are the three steps to implement it in practice, starting with an existing asset: your incident management runbook. 1) Place current incident management runbook as documents in AWS Systems Manager.

Security 246

Security Management Communications Public Sector 246

AWS Public Sector Blog

JANUARY 10, 2024

“The new AWS Skills to Jobs Tech Alliance in West Virginia continues our global mission of working across government, education, and nonprofits to support organizations and their enduring need for highly qualified talent that is critical to future growth,” said Valerie Singer, general manager of AWS Worldwide Public Sector Global Education.

Education 352

Education Development Public Sector Engagement 352

AWS Public Sector Blog

SEPTEMBER 19, 2023

By leveraging AWS to develop the next generation of GovTech technology, the startups aim to address justice and public safety challenges, such as increasing community engagement, deterring crime, and reducing recidivism. created a software-as-a-service (SaaS) solution for Intelligent Digital Evidence Management Systems (iDEMS).

Public Safety 338

Public Safety Public Sector Laws Supervision 338

American City & Country

SEPTEMBER 6, 2024

Because of the urgent need for decarbonization and reducing climate change, local government fleet managers are facing several major trends. But as these fleet managers begin to pivot towards electric vehicles, they face a dual challenge. “On On the other hand, a more daunting task lies in the build-out of charging infrastructure.

Management 118

Management Government Local Government Operations 118

GovLoop

JANUARY 31, 2023

Four key factors frame the neurodiversity conversation : managing the talent shortage, utilizing the unique abilities of neurodivergent talent, sharing leading practices for recruiting and retaining that talent, and cultivating a network of leaders interested in neurodiversity as a workforce strategy.

Engagement 111

Engagement Government Cultivation Public Sector 111

Partnership for Public Service

OCTOBER 30, 2024

Good performance management should be happening year-round. But for too many employees and managers, the annual review and goal-setting process—if it happens at all—is the only time they think about performance management. The agency also provides support for supervisors throughout the year.

Management 40

Management Supervision Accountability Engagement 40

AWS Public Sector Blog

APRIL 1, 2025

This architectural diagram shows the architecture for six accounts: the organization management account, accounts for security tooling, log archive, network, shared services, and application. The network account manages the gateway between the application and the broader internet. SLG customer. Security Insights for U.S. AWS helps U.S.

Regulations 130

Regulations Local Government Government Accountability 130

AWS Public Sector Blog

JANUARY 9, 2024

By leveraging AWS to develop the next generation of EdTech solutions, these startups aim to address education challenges such as student engagement, financial literacy, student health and well-being, upskilling, and operational inefficiencies. The 10-week Accelerator program kicks off this week at Amazon’s Headquarters in Seattle.

Education 351

Education Engagement Sustainability Development 351

Eric Holdeman's Disaster Zone Podcast

NOVEMBER 27, 2024

Through a CDC-funded grant, Van Nostrand created the Emergency Law Inventory (ELI) , a tool for volunteers engaged in disaster response to navigate responder laws across the United States. She is the co-author of three public health emergency law bench books for health departments in the District of Columbia, Louisiana and Pennsylvania.

Disaster Response 98

Disaster Response Public Health Laws Leadership 98

State Tech Magazine

OCTOBER 24, 2024

In 2018, GovLoop reported that federal agencies have leveraged DCaaS to eliminate infrastructure management burdens and expedite IT modernization efforts. The question with DCaaS — as with any managed service — is, what is your staff size and what are…

Government Agency 173

Government Agency Local Government Government Engagement 173

GCN

MAY 28, 2024

Amid abysmal meeting attendance, officials turned to SMS to manage its meetings and various initiatives. Andover, Massachusetts, operates under the town meeting system.

Community Engagement 110

Community Engagement Engagement Operations Management 110

AWS Public Sector Blog

DECEMBER 1, 2023

Handling approximately 285,000 legal cases annually means that the Nebraska Judicial Branch manages hundreds of thousands of paper documents, audio and video files, and various forms of evidence every year. If you’re interested in learning more about this TTM, please speak to your AWS Partner Development Manager or contact AWS.

Public Sector 342

Public Sector Security Leadership Education 342

AWS Public Sector Blog

DECEMBER 3, 2024

They used Amazon Bedrock , a fully managed service that lets users build on top of high-performing foundation models (FMs) from leading AI companies, and a variety of data provisioning tools. Alig credits AWS for helping speed the POC’s development, saying, “The AWS team was instrumental in training and testing the LLMs.

Education 147

Education Translation Public Sector Development 147

American City & Country

NOVEMBER 18, 2024

The data deluge: Challenges of managing and analyzing information In the modern law enforcement landscape, the emergence of real-time crime centers has opened possibilities and presented significant challenges. On the other hand, managing and analyzing this vast array of data poses significant complexities.

Laws 105

Laws Public Safety Social Media Community Engagement 105

GovLoop

JANUARY 28, 2025

Banks, PSHRA-SCP, EdD, MBA, Organization Design & Development Manager, US Office of Personnel Management and Owner-operator of Banks & Banks Consulting Company, spoke on how to ensure your 2025 goals are not only set, but met. Below are a few key takeaways from that session , as well as the full recording with even more tips.

Development 100

Development Accountability Engagement Management 100

American City & Country

AUGUST 16, 2024

According to a 2024 survey by public sector HR management company, NEOGOV , which explored the effects of the ongoing hiring crisis on the public sector, 33% of agencies report impacts to service. And while the number of citizens increases, the local sheriff’s office is faced with a familiar challenge: an ongoing shortage of officers.

Management 94

Management Public Sector Communications Accountability 94

AWS Public Sector Blog

OCTOBER 17, 2024

With our unique mix of technology, youth culture, and creative peer-to-peer engagement, DoSomething members have completed more than 94,000 hours of service, and have registered nearly 420,000 young people to vote since 2018, with a 62 percent turnout rate—more than 12 percent higher than the national average.

Nonprofit 162

Nonprofit Engagement Voting Management 162

Microsoft Public Sector

MAY 31, 2024

What are the benefits of using Azure OpenAI and Cognitive Search for knowledge management? How can you get started with Azure OpenAI and Cognitive Search for knowledge management? If you need help building out your knowledge management chatbot reach out to your Microsoft Account Team and/or Microsoft Partner to help get started.

Management 110

Management Accountability Government Regulations 110

AWS Public Sector Blog

NOVEMBER 10, 2023

Instead of managing more than 400 individual connections with laboratories and other clinical entities, the California Department of Public Health (CDPH) partnered with Manifest MedEx to integrate that data from 20 million-plus total messages, as of June 2023, into SaPHIRE. Where can we go from here?

Public Health 331

Public Health Implementation Coordinator Management 331

NLC (National League of Cities)

SEPTEMBER 12, 2022

Citizens are more motivated than ever to participate in their governments. Over the past two years, people have seen just how much impact policy decisions can make in their day-to-day lives–not just on a national level, but on a local level, too. Times of an unprecedented public health crisis, the looming prospect of a climate […] Source.

Engagement 119

Engagement Public Health Government Local Government 119

AWS Public Sector Blog

MARCH 30, 2023

The Fund needed a new process for managing their video content. This solution improves the process of managing large quantities of video in several ways: 1. Reach out to your AWS account manager to learn more, or contact the AWS Public Sector Team to get started with AWS.

Nonprofit 130

Nonprofit Management Fundraising Public Sector 130

AWS Public Sector Blog

NOVEMBER 3, 2023

Opening their phone, they were able to provide copies of their ID, Social Security card, and even a fully signed copy of their intake forms with the HOPICS case manager who set them up with Kiip. Kiip, working with HOPICS and powered by AWS, enables unhoused individuals to securely keep, manage, and share copies of their vital documents.

Public Sector 298

Public Sector Housing Outreach Security 298

AWS Public Sector Blog

JANUARY 25, 2024

FOLX runs on AWS and relies on the AWS Cloud to power important services such as content delivery, website hosting, partner integrations, data storage, identity management, and serverless tasks. FOLX now serves tens of thousands of patients across the US, offering virtual primary care, gender-affirming care, and mental health services.

Nonprofit 317

Nonprofit Communications Engagement Social Services 317