AWS Public Sector Blog

AUGUST 17, 2023

The top four concerns that SMAs have shared are outreach and engagement, staffing shortages, returned mail, and reporting capabilities. With SMAs contacting all their members, contact centers must scale to meet increased demand—however, staffing shortages can make this outreach and call support difficult. At least 4.5

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GovLoop

JANUARY 31, 2023

To strengthen constituent engagement, look at this guide , which includes tips and tactics for addressing digital divides, as well as advice from peer agencies, who share their challenges, solutions and recommendations for reaching residents in a digital and hybrid world. Definitions of programs and ideas to know. Favorite

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Barrett & Greene

SEPTEMBER 30, 2022

With that in mind, we found a new report from PublicInput , a leader in community engagement software for government, to be of particular interest. Residents want to be more informed before and after contributing their input or feedback to their local government. residents. .

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AWS Public Sector Blog

MARCH 31, 2023

The top four concerns that SMAs have shared for unwinding are constituent outreach and engagement, staffing shortages, returned mail, and reporting capabilities. If an SMA uses an out-of-date address to conduct outreach, and no follow-up occurs, individuals could lose Medicaid health coverage.

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GovLoop

OCTOBER 18, 2022

According to Merriam-Webster, “workforce” encompasses two connected ideas: Workers who are engaged in a specific activity or enterprise, and workers who could potentially be assigned to a purpose. Government needs to manage and engage current and potential employees alike.

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GovLoop

JUNE 4, 2024

It matters whether someone has a positive or negative experience transitioning from traditional, face-to-face interactions with agencies to more digital outreach, said Chris Dilley, CTO State and Local Government at Service Now, a company that helps organizations deliver experiences that constituents expect.

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American City & Country

SEPTEMBER 13, 2024

However, improvements in technology are helping local governments provide accurate assessments of flood risk, so steps can be taken to provide early and accurate warning of flood events, minimize potential losses, and improve outcomes and overall resilience after a flood occurs. Let’s start with “human.”

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AWS Public Sector Blog

FEBRUARY 28, 2023

The top four concerns that SMAs have shared are in approaching outreach and engagement, staffing shortages, returned mail, and reporting capabilities. Due to the scale of unwinding efforts, automation and scalable digital engagement is essential for successful unwinding efforts. License: CC BY-SA 4.0

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GovLoop

DECEMBER 8, 2022

Taylor’s office is tackling that last piece and has been working since the spring to assemble an outreach and engagement team. This article appears in our “ Guide to Building Constituent Engagement.” ” For more ideas on how agencies are improving their outreach, download the guide. Get the guide.

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Social Pinpoint

DECEMBER 5, 2022

Learn how you can also create positive project outcomes with your online community engagement platform of choice. DCTA needed a flexible suite of community engagement tools to carry this off in a short amount of time. I knew our team needed a comprehensive platform to be the foundation for all our public outreach and interactive needs.

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Transportation Community Engagement Engagement Public Transportation 52

AWS Public Sector Blog

NOVEMBER 3, 2023

Empowering individuals with ownership of their own data Starting in July 2023, hundreds of staff at the Homeless Outreach Program Integrated Care System ( HOPICS ) began using Kiip to store documents, complete forms and applications, and streamline communications with incoming customers. Reach out to the AWS Public Sector team.

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AccessE11

JANUARY 20, 2023

This has helped cement AccessE11 as a trusted and powerful issue management and citizen engagement solution for municipalities across North America. Also, it is a great way to inform the community of the work being done by their local government. We have years of experience working alongside municipal leaders and staff.

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AWS Public Sector Blog

MARCH 21, 2023

TensorIoT elevated Citibot for increased government efficiency and citizen engagement Citibot is an AI chatbot that helps citizens communicate with their governments using text messaging and web chat. It enables governments to operate more efficiently, allowing staff to save time while AI handles routine tasks.

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AWS Public Sector Blog

DECEMBER 15, 2022

Now, agencies can build upon these changes by modernizing their systems with intelligent automation—transitioning from reactive to proactive engagements with their citizens. Figure 1: Modernized proactive outreach for departments of motor vehicles. Prerequisites. How AWS can help improve constituent services.

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Super Library Marketing

APRIL 10, 2023

“They may be potential funders or sponsors, local government officers, and the people who provide our funding. percent engagement rate compared to 2.5 percent engagement rate on Facebook. So, it did engage with people. We needed to advocate the value that we have, and that we bring to the city.”

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AWS Public Sector Blog

JULY 12, 2023

That’s half a million people without a home,” said Kim Majerus, vice president of global education and US state and local government at AWS. As a result, we have reallocated resources to training and community engagement which has increased HMIS participation in the community.” Be transparent and don’t overcommit.

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AWS Public Sector Blog

JUNE 8, 2023

Rivero, now an executive government advisor at AWS, has experience making data work for government. “The The data governance framework needs to be built on the principle of sharing data, not restricting it,” according to Rivero. “To In Virginia, this data sharing was instituted by Carlos Rivero.

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Public Sector Press Release Government Security 97

Rebuilding Place in Urban Space

NOVEMBER 2, 2022

What this should mean is that schools should get additional funding, from the local government separate from the school system, or the school system's budget should include support, for these functions. That means that schools need to invest resources in engaging with the neighborhood beyond the school grounds. Special Funding.

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The Stoop (NYU Furman Center)

JANUARY 13, 2022

Some researchers have advocated for tracking landlords who are most likely to evict tenants, so that localities can conduct targeted outreach to landlords (to help with financial assistance or code compliance, for example) and/or tenants (for rental assistance and/or to provide connections to legal services) ( Rutan and Desmond, 2021 ).

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GovLoop

FEBRUARY 23, 2023

His past work has included a range of both strategic and technical roles at Results for America and the Sunlight Foundation as part of the What Works Cities initiative, which helps local governments improve people’s lives by using data and evidence effectively to tackle pressing challenges.

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Google Public Sector

NOVEMBER 11, 2022

Federal Policy and Outreach, Government Affairs and Public Policy Kevin Mulligan of Washington, D.C., Success for Kevin and his team is impossible without strong collaboration and teamwork, and meaningful engagement with a diverse group of stakeholders. Kevin Mulligan, senior manager, U.S. Kevin Mulligan Senior Manager, U.S.

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AWS Public Sector Blog

MARCH 6, 2023

Contact the public sector team directly to learn more about how to set up this solution , or reach out to your AWS account team to engage on a proof of concept of this solution for your organization.

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Social Pinpoint

JANUARY 30, 2024

We are in the enviable position of collaborating with hundreds of organizations worldwide and innovating together to drive community and stakeholder engagement forward. Our clients range from local and state governments to industry and nonprofits that use and rely on engagement in their decision-making processes.

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AWS Public Sector Blog

AUGUST 9, 2023

Learn more about how governments use AWS to innovate for their constituents, design engaging constituent experiences, and more at the AWS Cloud for State and Local Governments hub.

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GovLoop

NOVEMBER 23, 2022

In lieu of the dry language so typical of government communications, the agency uses Twitter, Facebook, TikTok and Instagram to reach constituents through a mix of quirky humor, fun facts, and attractive photos and videos. The digital outreach works, and it’s a model for other agencies. An Aimless Approach — at First. Get the Guide.

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