AWS Public Sector Blog

DECEMBER 19, 2024

One of our biggest challenges was not having enough people to answer phones, says Steve Glick, Dallas Colleges associate director of IT, who is responsible for student engagement platforms. If a student had called before, their contact information automatically populated, allowing agents to focus entirely on addressing the students needs.

Communications 130

Communications Public Sector Leadership Engagement 130

GovLoop

DECEMBER 18, 2024

Improving public trust and engagement doesnt happen by chance. When people say, Oh, we just want to do better engagement and reach our audience, there is no fixed audience, she explained. can provide vital information about constituent texting frequency that the agency can use when creating bulletin campaigns.

Outreach 59

Outreach Engagement Constituents Campaign 59

Social Pinpoint

JANUARY 23, 2025

In todays landscape, having an online community engagement platform is essential to connect with your residents, gather feedback, and involve members in decision-making. However, simply having a community engagement platform isnt enough. These six tips will help you increase visibility and engagement for your projects.

Engagement 52

Engagement Campaign Community Engagement Social Media 52

NLC (National League of Cities)

JUNE 18, 2024

Data-Informed Community Engagement (DICE) pairs crime data and analytics with community-driven risk narratives, empowering cities to coordinate public safety […] Source This is one in a series of blogs focused on Gun Violence Awareness in June.

Public Safety 91

Public Safety Community Engagement Engagement Coordinator 91

Next City

FEBRUARY 7, 2022

Hands-on and sensory-based community engagements create new experiences, unlock ways of exploring our urban and natural worlds, and capture new layers of information.

Community Engagement 130

Community Engagement Engagement 130

AWS Public Sector Blog

DECEMBER 18, 2024

As we approach the end of 2024, cybersecurity and information technology (IT) professionals are reflecting on a year filled with unprecedented challenges and opportunities to improve processes. They continuously monitor workloads and engagement in anticipation of critical incidents. Prepare for incidents.

Security 264

Security Government Implementation Communications 264

AWS Public Sector Blog

DECEMBER 3, 2024

CentralSquare’s CAD service keeps first responders connected during emergencies When emergencies happen, quick access to critical information is paramount. CentralSquare’s cloud-based CAD and RMS services, powered by AWS, help dispatchers and responders quickly access and share real-time information during high-pressure situations.

Public Safety 147

Public Safety Laws Operations Accountability 147

AWS Public Sector Blog

JANUARY 27, 2025

Real-time data access is particularly vital for priority responses, where timely information can make the difference in critical situations. Its equally important for policy compliance, ensuring decisions are based on the latest information, and for resource allocation, helping agencies efficiently direct resources where theyre needed most.

Public Sector 263

Public Sector Implementation Public Health Operations 263

AWS Public Sector Blog

JANUARY 10, 2024

Today, the Egypt Tech Alliance convenes more than 30 higher education universities under MoHESR and the Ministry of Communications and Information Technology (MCIT) through its workforce development affiliates: the National Telecommunications Institute (NTI) and the Information Technology Institute (ITI).

Education 352

Education Development Public Sector Engagement 352

AWS Public Sector Blog

DECEMBER 3, 2024

These one-on-one consulting engagements have covered topics such as developing a Cloud Center of Excellence (CCoE) and maximizing profitability with AWS in public sector. These solutions included summarization, information extraction, sentiment analysis, topic classification, and data visualization.

Public Sector 147

Public Sector Translation Education Engagement 147

AWS Public Sector Blog

SEPTEMBER 2, 2022

Law enforcement agencies can use this hyper-connected environment to bridge previously isolated data siloes and make better-informed decisions to improve emergency response and citizen services. Information sharing is vital for response operations that might require input from different divisions, departments, or even neighboring agencies.

Constituents 246

Constituents Laws Public Safety Public Sector 246

American City & Country

NOVEMBER 18, 2024

The data deluge: Challenges of managing and analyzing information In the modern law enforcement landscape, the emergence of real-time crime centers has opened possibilities and presented significant challenges. Navigating the information flood. This ensures ease of maintenance and access to critical information.

Laws 105

Laws Public Safety Social Media Community Engagement 105

Social Pinpoint

SEPTEMBER 28, 2023

In today’s fast-paced world, digital community engagement has become a game-changer not just for government agencies looking for support with decision-making processes but for sports clubs looking to engage their members and wider sports communities beyond the game. That’s a lot of people you could engage and listen to.

Community Engagement 111

Community Engagement Engagement Translation Government Agency 111

AWS Public Sector Blog

DECEMBER 3, 2024

With features like Guardrails, Knowledge Bases, and Agents planned for 2025, Amazon Bedrock is reshaping how national security organizations process information and protect national interests. The Chief Information Officers from the Central Intelligence Agency (CIA) and National Security Agency (NSA) joined Levy onstage for a fireside chat.

Public Sector 147

Public Sector Nonprofit Security Development 147

AWS Public Sector Blog

JUNE 7, 2024

The vision of Singapore’s National Library Board (NLB) goes beyond making information accessible; the NLB is focused on bringing the richness of the nation’s cultural heritage right to the palm of your hand. It delivered the following three benefits to users.

Public Sector 296

Public Sector Communications Translation Education 296

AWS Public Sector Blog

NOVEMBER 10, 2023

For example, agencies stood up new solutions, augmented their epidemiologic data with other data sources, or looked to their local Health information Exchange (HIE) for support. Agencies, community leaders, and health professionals look to lessons learned and best practices from the COVID-19 pandemic as a starting point.

Public Health 331

Public Health Implementation Coordinator Management 331

AWS Public Sector Blog

SEPTEMBER 19, 2023

By leveraging AWS to develop the next generation of GovTech technology, the startups aim to address justice and public safety challenges, such as increasing community engagement, deterring crime, and reducing recidivism. 911 call centers are facing unprecedented challenges, with high call volumes, legacy technology, and short staffing.

Public Safety 338

Public Safety Public Sector Laws Supervision 338

Social Pinpoint

AUGUST 29, 2023

Artificial intelligence (AI) is already being used in community engagement across various industries and sectors. The intersection of AI and community engagement offers a promising horizon. And, it’s poised to have a significant impact on community engagement.

Community Engagement 98

Community Engagement Engagement Social Media Translation 98

GovLoop

DECEMBER 23, 2024

Transparent data collection and dissemination through federal/local collaborations help constituents trust in and engage with the data. You cant leave all those people behind, but you cant also ignore the next generation who wants to engage in a different way, Barker said. But the key to it, in many ways, is exactly the same.

Elected Officials 99

Elected Officials Constituents Engagement Communications 99

AWS Public Sector Blog

AUGUST 9, 2023

In this walkthrough, learn how to extract, analyze, and interpret relevant information from paper-based Medicaid claims forms. Users can automate document processing and action on the extracted information. This solution then analyzes and helps interpret the extracted information with the use of a dashboard, in near real-time.

Public Sector 130

Public Sector Accountability Management Constituents 130

AWS Public Sector Blog

DECEMBER 3, 2024

This challenge presented an opportunity for Dan Alig , former chief information officer (CIO) for the Wharton School and recently named AWS Champion. Their data scientists and engineers were able to manage how the LLMs were engaging with and consuming the content, and then responding to student conversations.”

Education 147

Education Translation Public Sector Development 147

AWS Public Sector Blog

JANUARY 9, 2024

By leveraging AWS to develop the next generation of EdTech solutions, these startups aim to address education challenges such as student engagement, financial literacy, student health and well-being, upskilling, and operational inefficiencies. The 10-week Accelerator program kicks off this week at Amazon’s Headquarters in Seattle.

Education 351

Education Engagement Sustainability Development 351

AWS Public Sector Blog

AUGUST 31, 2022

These capabilities provide actionable information that promotes equitable and inclusive systems of care. Harmony Health , based in Pleasanton, California, provides an engagement platform to strengthen and optimize the intersections between sponsors and community-based organizations.

Public Sector 264

Public Sector Transportation Engagement Housing 264

AWS Public Sector Blog

SEPTEMBER 30, 2024

As citizens’ expectations evolve and the need for rapid, accurate information becomes more pronounced, state and local governments seek smarter ways to keep pace. To understand how these technologies work together to enhance information retrieval and generation, let’s examine the process flow of an LLM integrated with RAG.

Local Government 189

Local Government Government Public Sector Public Service 189

AWS Public Sector Blog

APRIL 1, 2025

Information on hosting workloads in AWS GovCloud (US) is available on this webpage. Alternatively, the Application Load Balancer (ALB) and Network Load Balancer (NLB) also support TLS policies that use FIPS 140-3 certified cryptographic modules to protect sensitive information. In this post, we will explain how some U.S.

Regulations 130

Regulations Local Government Government Accountability 130

AWS Public Sector Blog

DECEMBER 1, 2023

AWS Partner ScaleCapacity automated the Nebraska Judicial Branch’s document management system and introduced a generative AI feature, with the goal to enable attorneys to swiftly access data and information from any case exhibit. The process, previously manual and time-consuming, can take seconds with Amazon Bedrock.

Public Sector 342

Public Sector Security Leadership Education 342

AWS Public Sector Blog

APRIL 8, 2024

Generative AI will transform how educators engage students inside and outside the classroom, with personalized education and accessible experiences that provide increased student support and drive better learning outcomes,” said Kim Majerus, vice president of global education and US state and local government at AWS.

Education 305

Education Implementation Nonprofit Local Government 305

AWS Public Sector Blog

JULY 9, 2024

However, in current practice, EEGs are not always part of a diagnostic plan, even when they could provide important information. Various algorithms and techniques can be applied to extract meaningful information from the EEG signals, depending on the specific analysis or diagnostic purpose.

Development 317

Development Engagement Public Sector Operations 317

AWS Public Sector Blog

MARCH 21, 2023

At times, the documents were incomprehensible, which could result in incorrect information. In one Georgia city, city hall employees were overwhelmed with calls from citizens asking for information about the community. With the help of TensorIoT, Citibot has increased citizen engagement with local government by 94%.

Public Sector 246

Public Sector Nonprofit Operations Local Government 246

AWS Public Sector Blog

JANUARY 25, 2024

Higher education institutions are at different stages of their data journey and may have different objectives, including: They may be using data already, but would benefit from a single solution, like contact center intelligence, to improve access to student enrollment information.

Education 208

Education Engagement Implementation Management 208

AWS Public Sector Blog

APRIL 17, 2024

Misinformation is false or inaccurate information spread in error, regardless of intent. Malinformation is information based on fact but purposely taken out of context to mislead others. Fauci’s call-to-action to “flood the system with correct information.”

Public Health 219

Public Health Communications Social Media Education 219

GovLoop

JANUARY 28, 2025

Model The Behavior You Want to See: Banks explained that by showing a good example of what goal setting should be to your employees, colleagues and boss, it not only keeps you accountable on your own goals but builds both trust and engagement. Document Your Progress: Keeping track of your goals doesn’t have to be fancy.

Development 100

Development Accountability Engagement Management 100

State Tech Magazine

MAY 1, 2024

The speed at which generative artificial intelligence is being adopted has raised concerns about good data management and data quality, said Alaska CIO Bill Smith Tuesday during the midyear conference of the National Association of State Chief Information Officers. Speaking on a NASCIO conference panel in National Harbor, Md.,

Engagement 152

Engagement Management Government 152

American City & Country

NOVEMBER 1, 2024

This is due to younger generation voters engaging on platforms like X, Instagram and TikTok, and with half of all U.S. It’s critical for governments to make their presence known, and intentionally engage with their residents to build a high level of trust. With the Freedom of Information Act (FOIA) and record laws throughout the U.S.,

Social Media 58

Social Media Local Government Government Laws 58

AWS Public Sector Blog

MAY 9, 2024

Today, at a cybersecurity skills-building event for students hosted by the Information and Communications Technology Council (ICTC), AWS announced the launch of the K12 Cyber Grant Program across Canada. Our goal is to expedite the digital evolution of education and safeguard academic settings through cloud computing technology.

Education 195

Education Security Engagement Budgeting 195

AWS Public Sector Blog

MARCH 27, 2025

So if youre a government leader and you want to get up to speed on all the essential information and insights from AWS re:Invent 2024, weve compiled what youre looking for here. In this post, we highlight the key takeaways from AWS re:Invent 2024 for government agencies.

Government Agency 130

Government Agency Government Public Sector Security 130

AWS Public Sector Blog

AUGUST 26, 2022

Managers needed the ability to review and approve telework requests, and executives needed to be able to gain insights on the Division’s telework arrangements—all while keeping sensitive information compliant and secure. The department is responsible for investigating and prosecuting companies and individuals that do not abide by US tax laws.

Public Sector 246

Public Sector Laws Government Government Employee 246