American City & Country

SEPTEMBER 5, 2024

have implemented online payment systems, which are essential for providing convenience and accessibility to taxpayers. Delays and difficulties in collecting payments can lead to significant shortfalls in municipal budgets, limiting the funds available for public services and infrastructure projects. Furthermore, a mere 4.9%

Government 98

Government Local Government Implementation Public Service 98

Partnership for Public Service

APRIL 27, 2023

Federal agencies are increasingly adopting innovative methods, like agile , that prioritize iteration and user experience to transform digital service delivery and better serve the American public. Sharing services and investing in people and processes will save costs and pay dividends later. Employ open-source software.

Budgeting 40

Budgeting Implementation Public Service Operations 40

Partnership for Public Service

SEPTEMBER 30, 2024

The Partnership for Public Service , in collaboration with Deloitte , convened federal customer experience and technology leaders for a roundtable conversation on how generative artificial intelligence, or GenAI, can transform how the government engages and serves its customers and stakeholders.

Engagement 40

Engagement Public Service Government Communications 40

Partnership for Public Service

JULY 14, 2022

New research by the Partnership for Public Service and BCG shows that many federal agencies are struggling to improve employee engagement, with leaders and the workforce facing an array of challenges that include transitioning to new ways of working due the fallout from COVID-19 pandemic. out of 100, a 4.5 out of 100, a 4.5

Engagement 40

Engagement Leadership Communications Public Service 40

AWS Public Sector Blog

JANUARY 31, 2023

In this blog post, we build on that foundation and present an architecture pattern using Amazon Web Services (AWS), composed of a curated set of microservices, that public institutions can use to improve CX while building and deploying secure, resilient, and performant web applications that support sudden surges in demand for public services.

Public Service 52

Public Service Public Sector Security Government Agency 52

American City & Country

AUGUST 28, 2024

Louis struggle with resource constraints and grapple with the significant challenges cities face in balancing budgets, maintaining public services and managing infrastructure needs. Enhance financial planning: Implement financial planning and forecasting tools to better predict and manage budget shortfalls.

Government 97

Government Budgeting Public Sector Sustainability 97

Partnership for Public Service

AUGUST 2, 2023

Improving the experiences of federal employees can lead to better experiences for federal customers, according to “ The good government connection: Linking the federal employee and customer experiences ,” a new report from the Partnership for Public Service with support from Medallia.

Engagement 40

Engagement Public Service Implementation Leadership 40

American City & Country

SEPTEMBER 18, 2024

Cunningham notes that for cities, the goal is not just to acquire technology, but to implement solutions that enhance public services, improve efficiency and demonstrate responsible use of taxpayer funds—in both the short and long term. Prioritize stakeholder engagement, including community input.

Government 110

Government Public Safety Local Government Public Sector 110

AWS Public Sector Blog

JULY 23, 2024

The group emphasized the importance of a multi-stakeholder approach to developing and implementing governance strategies to achieve shared objectives. Matthew Graviss, Chief Innovation and AI Officer at the Department of State, discussed how the Department is implementing AI into “every aspect of diplomacy.”

Government 84

Government Public Sector Government Agency Implementation 84

Google Public Sector

NOVEMBER 19, 2024

Google recently commissioned IDC to conduct a study that surveyed 161 federal CAIOs, government AI leaders and other decision makers to understand how agency leaders are leading in this new AI era – and the value they are already bringing when it comes to AI governance, collaboration, and building public trust and citizen engagement¹.

Security 89

Security Public Sector Leadership Public Service 89

Partnership for Public Service

APRIL 3, 2023

Higher levels of inclusivity improve employees’ engagement and commitment to their agencies, which helps the federal government improve its performance and foster an equitable work environment.  An inclusive environment encourages employees to feel comfortable expressing their authentic selves at work without fear of judgement.

Implementation 75

Implementation Public Service Engagement Government 75

Open Access Government - Technology News

JULY 22, 2024

AI has huge potential to address these challenges by improving user experiences, supporting inclusive working methods, and building better public services. It can help the public sector become more accessible and better cater to individuals with diverse disabilities. But how can this be achieved?

Public Sector 89

Public Sector Public Transportation Public Service Communications 89

Partnership for Public Service

SEPTEMBER 18, 2024

Federal agencies must responsibly use AI to keep up, applying new tools to work more efficiently and improve public services. Strategic implementation : The program guides leaders as they craft and develop plans to implement AI strategies that align with agency missions.

Leadership 49

Leadership Development Public Service Implementation 49

Partnership for Public Service

JANUARY 2, 2025

Since 2001, the Partnership for Public Service has worked to build a better government and a stronger democracy, developing nonpartisan solutions to help federal agencies, leaders and employees effectively serve the public. Heres a look back at the highlights of our year.

Government 45

Government Leadership Cultivation Public Service 45

Partnership for Public Service

APRIL 2, 2024

The Partnership for Public Service, in collaboration with the IBM Center for the Business of Government , convened federal service delivery leaders for a roundtable conversation on ethical artificial intelligence and benefits delivery. Train current staff as AI implementation partners.

Government 49

Government Implementation Public Service Translation 49

AWS Public Sector Blog

SEPTEMBER 30, 2024

It’s critical for anyone invested in the future of public service. This assistant could draft policies, answer public inquiries, and create reports in seconds. Community engagement – Engage with citizens to gather feedback on AI-enhanced services and foster a transparent dialogue about AI’s role in public service.

Local Government 75

Local Government Government Public Sector Public Service 75

Partnership for Public Service

AUGUST 27, 2024

Improving the customer experience First, we welcomed two finalists in the Sammies’ Emerging Leaders category: Andrea Fletcher , chief digital strategy officer for the Centers for Medicare and Medicaid Services, and Kyle Gardiner , a senior policy analyst at the Office of Management and Budget.

Development 75

Development Budgeting Public Service Management 75

Google Public Sector

OCTOBER 16, 2023

Google Public Sector is bringing the Google magic – evolving cloud and AI technologies, security, and scale – to the mission of the government to transform the way citizens experience public services and the way agencies operate. In Dearborn, Mich.,

Public Sector 88

Public Sector Government Constituents Security 88

AccessE11

MARCH 14, 2024

Furthermore, the ease of access to information empowers all levels of municipal management to engage with data more directly. Following this, engaging stakeholders in the process and building a comprehensive roadmap for implementation are vital steps that foster organization-wide alignment and support.

Strategic Planning 69

Strategic Planning City Manager Elected Officials Operations 69

Microsoft Public Sector

MAY 24, 2023

Public sector organizations are facing a generational shift in their workforce. On one hand, they are experiencing the impact of the “silver tsunami”, the mass retirement of baby boomers who have been the backbone of public service for decades. Teams-Tip-Sheet-Brochure-A5.pdf

Public Sector 96

Public Sector Communications Engagement Security 96

Partnership for Public Service

AUGUST 18, 2023

Recent data suggests only 33% of the public agrees that government “helps people like me,” while 28% believe it “treats all demographic groups fairly.” Our government is uniquely positioned to build a more just, multiracial democracy by designing and implementing services that meet the needs of diverse populations.

Nonprofit 52

Nonprofit Implementation Public Service Accountability 52

Partnership for Public Service

DECEMBER 5, 2024

Implementing strategies for federal surge hiring and improving the recruitment process to help engage and retain diverse talent is important because they address is understaffing, a common challenge expressed in employee feedback but often left out of agency hiring priorities.

Strategic Planning 45

Strategic Planning Implementation Sustainability Public Service 45

AWS Public Sector Blog

SEPTEMBER 11, 2024

Our goal is to expedite the digital evolution of public services and safeguard government operations through cloud computing technology. To help provincial and municipal governments implement cloud-based cybersecurity solutions, AWS is investing $5 million CAD in AWS credits to new and existing AWS customers.

Public Sector 78

Public Sector Security Budgeting Government Agency 78

GovLoop

SEPTEMBER 9, 2022

But we do have a necessity to have a passion for public service,” said Traci DiMartini, Chief Human Capital Officer for the General Services Administration (GSA). Public service is a calling, DiMartini said. Q: How do you keep employees engaged in remote and hybrid work environments?

Government Employee 64

Government Employee Government Public Service Development 64

Microsoft Public Sector

OCTOBER 24, 2024

Baseline implementation guides can be found at Secure Cloud Business Applications (SCuBA) Project | CISA. Installing and running the tool provides the capability of conducting security assessments of cloud environments via PowerShell and Open Policy Agent to check compliance with the implementation guides.

Security 64

Security Public Sector Regulations Implementation 64

AWS Public Sector Blog

AUGUST 6, 2024

As Australia moves forward with its National framework for the assurance of artificial intelligence in government , Amazon Web Services (AWS) is committed to helping our customers implement AI solutions that align with Australia’s AI Ethics Principles.

Government 75

Government Security Implementation Public Sector 75

Open Access Government - Technology News

SEPTEMBER 25, 2024

Multi-channel communication is the process of tailoring multiple mediums of messaging to engage with your intended audience. Furthermore, studies show that 72% of consumers find it simpler to remain engaged with brands that have a multi-channel presence. Implementing multiple methods of communication can yield strong results.

Communications 52

Communications Social Media Engagement Local Government 52

Partnership for Public Service

JULY 24, 2024

Design: As you begin to think about solutions to these problems, start by engaging in root cause analysis. Taking time to engage with something as simple as a fishbone diagram or the 5 Whys protocol can help ensure that the design doesn’t just address symptoms of larger challenges.

Development 40

Development Engagement Public Service Implementation 40

Partnership for Public Service

FEBRUARY 5, 2024

Note: According to research from the Partnership for Public Service, the federal workforce is as racially diverse as the U.S. population at large , but there continue to be racial disparities within the Senior Executive Service , whose members serve in top federal positions just below presidential appointees.

Leadership 45

Leadership Public Service Nonprofit Development 45

Partnership for Public Service

JUNE 18, 2024

Statewide public sector telework programs implemented in Utah, Tennessee and Washington have saved millions of taxpayer dollars. Measuring telework effectiveness through performance: Suggestions for agencies Our government needs an engaged, high-performing federal workforce to tackle immense challenges facing our nation.

Public Sector 45

Public Sector Engagement Accountability Regulations 45

GovLoop

AUGUST 1, 2024

” and get use cases from agencies that have implemented successful modern workforce strategies. You’ll hear from: Traci DiMartini, Human Capital Officer, Internal Revenue Service Wonzie Gardner, Chief Human Capital Officer, National Science Foundation Kirill L. Join us online Tuesday, Aug. 20 from 2-2:50 p.m.

Leadership 59

Leadership Management Implementation Constituents 59

Partnership for Public Service

JULY 1, 2024

During a recent roundtable hosted by the Partnership for Public Service, leaders from across diverse government agencies discussed how uniting efforts have led to innovative solutions and improved public satisfaction. Interested in making a difference in how the government serves the public?

Leadership 40

Leadership Government Public Service Budgeting 40

AWS Public Sector Blog

MAY 17, 2023

Securing critical digital assets is vital to continue delivering key public services in a crisis, as citizens depend on many of these services more than ever in austere conditions. Moving digital assets to the cloud is one of the first steps governments can take to secure their public services against large-scale disruptions.

Government 88

Government Public Sector Public Service Operations 88

GovLoop

DECEMBER 2, 2022

14 will check both boxes, celebrating our 2022 NextGen Public Service Award Winners while speaking with government and industry experts about implementing and delivering better services and support. The Best in Gov Virtual Summit on Dec. The summit will kick off at 1:30-3 p.m. ET/10:30 a.m. -12

Public Sector 52

Public Sector Constituents Accountability Public Service 52

AWS Public Sector Blog

OCTOBER 2, 2024

Publicly accessible digital twins, such as those produced by Helsinki , Singapore , and Boston , are another innovative type of DPI, providing a shared virtual environment that enables collaboration, data-driven decision-making, and public engagement for the development of urban infrastructure and services.

Government 78

Government Public Sector Development Nonprofit 78

Partnership for Public Service

SEPTEMBER 14, 2023

Collaboration between the federal government and state, local, tribal and territorial officials is vital to implement policy, respond to crises and serve communities across the country. Develop knowledge management tools to support and track engagement both during the transition and once in office.

Outreach 40

Outreach Coordinator Housing Engagement 40

Open Access Government - Technology News

JUNE 21, 2022

The paper set the blueprint at the time for how the public sector should be delivering customer services and focused on quality to the citizen, the creation of flexible solutions, and creating an environment for staff that supported the delivery of excellent service. Success in technology changes leadership.

Public Sector 69

Public Sector Leadership Engagement Operations 69