GovLoop

APRIL 18, 2024

The objective is to implement strategies that effect and control change and help people adapt to it. Clunky, old, public facing systems frustrate constituents and reduce engagement, she said. What is Change Management? 6 Steps to Success But great rewards are possible with effective change management.

Legislation 105

Legislation Public Face Government Employee Leadership 105

GovLoop

DECEMBER 6, 2022

Skowera not only sees engagement benefits from offering virtual options, but also environmental and budgetary advantages. They also implemented an artificial intelligence (AI) chatbot to allow constituents to communicate with the office outside business hours. Engagement as an Agency-wide Priority. Get the guide. Favorite.

Constituents 59

Constituents Parks And Recreation Outreach Engagement 59

GovLoop

MAY 12, 2023

Skowera not only sees engagement benefits from offering virtual options, but also environmental and budgetary advantages. They also implemented an artificial intelligence (AI) chatbot to allow constituents to communicate with the office outside business hours. Get the guide Favorite

Constituents 52

Constituents Parks And Recreation Outreach Engagement 52

Government Technology Insider

OCTOBER 30, 2024

AI was described as a job aid that can help the workforce, from case workers to administrators to supervisors, be more efficient and effective, said Herb Wilson, Director of Public Sector Health, Human, and Social Services at TCS Tata Consultancy Services. These use cases explored using AI in new ways to address very old problems.

Constituents 52

Constituents Implementation Public Face Social Services 52

Open Access Government - Technology News

MAY 3, 2024

And e arlier this year, three neighbouring councils in Kent were targeted by simultaneous breaches, affecting their public-facing systems. A recent survey from the Public Technology Institute shows that only 23 per cent of the councils are ‘very engaged’ in cybersecurity initiatives.

Security 69

Security Budgeting Operations Public Face 69

AWS Public Sector Blog

MAY 25, 2023

Their mission is to engage Indonesian K12 school children, from three to 17 years old, to help them succeed in key competencies and future achievements by providing quality education services with a personalized and flexible curriculum. As a public facing education service, Sekolah.mu Read this post in Indonesian. Sekolah.mu

Education 52

Education Security Public Face Management 52

GovLoop

MAY 9, 2024

By analyzing post-transaction survey results, survey responses from employees and customer behavior data, such as average length of time to complete an online form, organizations can streamline service delivery and implement more human-centered design. Public-facing employees offering feedback on constituent experiences.

Public Face 52

Public Face Constituents Leadership Government Agency 52