AWS Public Sector Blog

DECEMBER 19, 2024

One of our biggest challenges was not having enough people to answer phones, says Steve Glick, Dallas Colleges associate director of IT, who is responsible for student engagement platforms. However, as enrollment swelled over the years, Dallas Colleges legacy call center struggled to keep pace.

Communications 130

Communications Public Sector Leadership Engagement 130

AWS Public Sector Blog

DECEMBER 3, 2024

Because of AWS’s scalability, along with using multi-Availability Zones paired with cross-regional data replication, CentralSquare delivers resilience and continuous availability to seamlessly handle demand spikes during emergencies while maintaining high performance, making sure vital services stay operational when they’re needed most.

Public Safety 147

Public Safety Laws Operations Accountability 147

AWS Public Sector Blog

APRIL 1, 2025

It is important to note that operating in a given AWS U.S. Independent third-party attestation audits provide assurance that control activities are operating as intended. The security tooling account is dedicated to operating security services, monitoring AWS accounts, and automating security alerting and response.

Regulations 130

Regulations Local Government Government Accountability 130

AWS Public Sector Blog

MARCH 27, 2025

This presentation from re:Invent 2024 highlights how the Santa Clara County (SCC) Public Health Department worked with the AWS Professional Services team to implement a collaborative public health data platform.

Government Agency 130

Government Agency Government Public Sector Security 130

AWS Public Sector Blog

NOVEMBER 29, 2022

Citizens expect governments to continue to operate despite floods or heat waves endangering data centers, malicious actions taken against IT infrastructure, or power grid failures. This means they can focus on the operational aspects of maintaining key government services using the range of continuity options AWS provides.

Government 263

Government Public Sector Engagement Security 263

AWS Public Sector Blog

NOVEMBER 27, 2023

Data Friendly Space is creating a generative AI-powered virtual assistant for humanitarian staff operating in fast-paced, rapidly changing environments. This will improve audience engagement with the Institute and with each other to collaborate and solve real problems facing their communities and the world.

Nonprofit 331

Nonprofit Implementation Engagement Communications 331

American City & Country

NOVEMBER 18, 2024

One of the primary challenges is the daily influx of “real time” data that could significantly enhance situational awareness during operations. It can help law enforcement agencies transform data into actionable intelligence, streamlining operations and enhancing overall situational awareness. Navigating the information flood.

Laws 105

Laws Public Safety Social Media Community Engagement 105

AWS Public Sector Blog

APRIL 12, 2024

To help a limited number of teachers and administrators operate more efficiently and spend time on tasks that contribute directly to student success, cloud-based artificial intelligence (AI) solutions can reduce burdensome administrative tasks like data entry and back-office functions.

Education 317

Education Budgeting Implementation Engagement 317

AWS Public Sector Blog

MARCH 13, 2024

CSS built and now operates the largest and most advanced mortgage securitization platform in the US, supporting Freddie Mac and Fannie Mae’s 70 percent market share of the industry with flexibility, scalability, and security at its core. Operational costs were reduced by $10.7 million from launch.

Housing 195

Housing Operations Security Engagement 195

AWS Public Sector Blog

DECEMBER 11, 2023

This blog post provides technical guidance for UK organisations to implement their landing zone in-line with guidance from the UK National Cyber Security Centre (NCSC) using the LZA. This will help organisations think about the organisational change and operating model needed to be successful in the cloud.

Security 200

Security Accountability Public Sector Implementation 200

AWS Public Sector Blog

APRIL 4, 2023

Nonprofits around the world use cloud technology to improve operational efficiencies, optimize costs, and advance their missions. Promotional credit enables organizations of all sizes to scale their operations, reduce costs, and deliver more impact on their mission and the communities they serve.

Nonprofit 263

Nonprofit Public Sector Advocacy Fundraising 263

AWS Public Sector Blog

MARCH 20, 2024

The AWS IMAGINE Grant may provide resources such as unrestricted funding, AWS Promotional Credit, and technical implementation support to help organizations accelerate their projects. Now in its seventh year, the AWS IMAGINE Grant is expanding beyond the U.S. to also seek proposals from eligible organizations based in Ireland.

Nonprofit 204

Nonprofit Implementation Fundraising Operations 204

AWS Public Sector Blog

AUGUST 6, 2024

We also provide tips for accelerating procurement and maintaining visibility over rapidly implemented workloads. The DHHS took an innovative approach to implement a solution rapidly. In this section, we explore how states can maintain visibility and oversight during rapid implementation.

Accountability 182

Accountability Public Sector Implementation Development 182

AWS Public Sector Blog

JUNE 10, 2024

Careful analysis of the factors that drive value realization can accelerate the time-to-value of technology initiatives and uncover gaps in knowledge or implementation. The AWS CMA consists of 77 questions that measure capabilities across six perspectives (business, people, governance, platform, operations, and security).

Public Sector 195

Public Sector Accountability Implementation Leadership 195

AWS Public Sector Blog

AUGUST 6, 2024

As Australia moves forward with its National framework for the assurance of artificial intelligence in government , Amazon Web Services (AWS) is committed to helping our customers implement AI solutions that align with Australia’s AI Ethics Principles. Each dimension is explored in depth in our responsible use of machine learning guide.

Government 189

Government Security Implementation Public Sector 189

McKinsey Public & Social Sector Insights

MARCH 26, 2025

The healthcare sector has been integrating generative AI to enhance operations and engage stakeholders, with many advancing to full-scale implementation.

Implementation 93

Implementation Engagement Operations 93

AWS Public Sector Blog

JUNE 8, 2023

They also agree to actively participate in the data governance framework, providing oversight of the chief data officer’s data sharing operations as a designated Trustee. Health services personnel were able to view toxicology reports to identify the root cause of fatal overdoses and implement mitigation strategies.

Public Sector 244

Public Sector Press Release Government Security 244

AWS Public Sector Blog

NOVEMBER 27, 2024

provides innovative services to organizations operating in the automotive and transportation sectors, offering real-time parking and traffic information and solutions for road safety. Thank you, AWS, for your engagement and contribution to Innovation Week,” said Matt Johnson, CIO at INRIX. “It INRIX: Transforming mobility INRIX, Inc.

Transportation 147

Transportation Public Sector Development Implementation 147

AWS Public Sector Blog

SEPTEMBER 30, 2024

Pilot projects – Initiate pilot projects to integrate RAG and LLM technologies in a controlled environment to witness their potential and understand the implementation nuances. Community engagement – Engage with citizens to gather feedback on AI-enhanced services and foster a transparent dialogue about AI’s role in public service.

Local Government 189

Local Government Government Public Sector Public Service 189

AWS Public Sector Blog

DECEMBER 15, 2022

Services such as real estate land title searches, emergency services, and more need to be operational in times of need. With this mental model in mind, here are the three steps to implement it in practice, starting with an existing asset: your incident management runbook. Even with best intentions, responders can be unreachable.

Security 246

Security Management Communications Public Sector 246

Open Access Government - Technology News

JUNE 25, 2024

By utilising monitoring technology and automation, can help the property sector meet its ESG and sustainability targets as energy usage within buildings can be monitored to ensure it is operating at peak efficiently, becoming more environmentally friendly while lowering costs for tenants and homeowners.

Implementation 122

Implementation Operations Sustainability Financial Management 122

AWS Public Sector Blog

OCTOBER 18, 2023

Some agencies use centralized enterprise data warehouses to bring operational data from various systems into a single platform for data analytics and reporting. Traditional data warehouses or data lakes can be difficult to scale or handle the growth of data, implement technology innovations, and meet the everchanging needs of organizations.

Public Sector 208

Public Sector Implementation Management Government 208

American City & Country

OCTOBER 24, 2024

On the ground, that means enhancing field operations, automating workflows, refining budgeting practices and improving resident assistance, setting the stage for a future-ready government workforce that can efficiently meet the needs of its community. where funding was realigned to support shifting priorities effectively.

Government 114

Government Public Sector Budgeting Government Agency 114

American City & Country

SEPTEMBER 6, 2024

He says the transition to EVs offer a promising avenue for reducing operational and maintenance costs. Additionally, electricity as a fuel source is generally cheaper than gasoline or diesel, leading to further operational savings.” Implement fleet management and telematics systems.

Management 118

Management Government Local Government Operations 118

American City & Country

AUGUST 22, 2024

With decades of experience helping government agencies modernize their systems—from streamlining back-office operations to building automation—the theme that connects all successful projects is an emphasis on open and honest communication. Communication plays a critical role in modernization projects.

Government Agency 75

Government Agency Implementation Government Communications 75

AWS Public Sector Blog

AUGUST 30, 2024

At the keynote, Kim Jackson, head of nonprofits at Amazon Web Services (AWS) Australia, and Mitchell Kelly, head of engagement for Australia and New Zealand at AWS, highlighted how nonprofits are on the front lines of addressing some of society’s greatest needs, and how harnessing the power of data can be a force multiplier for change.

Nonprofit 182

Nonprofit Engagement Development Operations 182

AWS Public Sector Blog

NOVEMBER 15, 2023

There, she managed and directed day-to-day operations and formulated and implemented policies to achieve the department’s mission. He has considerable expertise in strategic technology, portfolio management, solution delivery, software engineering, integration, and operations.

Public Sector 182

Public Sector Leadership Economic Development Development 182

AWS Public Sector Blog

OCTOBER 16, 2024

Like many healthcare providers, University Hospitals Coventry and Warwickshire (UHCW) NHS Trust , which manages two major hospitals and serves a population of more than one million, has operated with legacy technology that relies heavily on phone calls and manual processes for contacting patients. Appointment reminder high-level architecture.

Communications 162

Communications Engagement Operations Campaign 162

AWS Public Sector Blog

OCTOBER 17, 2023

Education institutions operate in more resource-constrained environments than organizations in many other sectors, and in this context, it can be tempting to only consider explicit cost benefits over a short-term time horizon.

Education 195

Education Public Sector Security Implementation 195

Google Public Sector

FEBRUARY 27, 2025

AI is positively transforming government operations and being used to support mission outcomes across a wide range of services, from improving patient care, enhancing learning and education, improving public safety, streamlining citizen services, and so much more. At Google Public Sector, were passionate about supporting your mission.

Public Sector 76

Public Sector Local Government Transportation Education 76

AWS Public Sector Blog

MAY 17, 2023

In this blog post, learn key takeaways from our engagements with public sector customers that can help you better prepare for this transformation. Enable your organization to scale the planning efforts and push the vision and top-down goals towards the operational leaders.

Government 221

Government Public Sector Public Service Operations 221

Microsoft Public Sector

FEBRUARY 21, 2024

To assist in this, Microsoft and CISA will also be providing the Microsoft Expanded Cloud Log Implementation Playbook which will provide an in-depth look at each of the new log events and how they can be used to support hunting and incident response operations at your organization.

Security 140

Security Implementation Communications Campaign 140

AWS Public Sector Blog

DECEMBER 7, 2023

Organizations use data sharing to improve citizen engagement and overall government efficiency through more streamlined services and research, which translates to better informed decision-making. “At

Public Sector 208

Public Sector Local Government Education Public Safety 208

AWS Public Sector Blog

NOVEMBER 16, 2022

To gain operational efficiencies and reduce workload burdens on employees, some state finance and tax agencies are leveraging robotic process automation (RPA) on Amazon Web Services (AWS). Improving government operations. Intelligent document processing and quality control can also optimize government operations.

Public Sector 147

Public Sector Local Government Supervision Operations 147

AWS Public Sector Blog

JULY 18, 2023

With improved data insights, nonprofits can personalize communications with constituents, strengthen donor relationships, enhance operational efficiencies, and more. You can implement these solutions yourself, with help from AWS Partners, or with AWS Professional Services (AWS ProServe).

Nonprofit 130

Nonprofit Fundraising Constituents Public Sector 130

Eric Holdeman's Disaster Zone Podcast

APRIL 5, 2022

What can make it even more challenging is when disciplines and jurisdictions begin trying to operate as a Unified Command. Unified Command and how ICS interfaces with the Emergency Operations Center (EOC) is also discussed in this podcast.

Implementation 52

Implementation Operations Education Engagement 52

AccessE11

OCTOBER 5, 2022

Whether it be increased monetary costs to implement a new process in your workplace, or increased labour costs to train and bring on new staff, efficiency comes at a price. But imagine if you could implement a digital municipal citizen engagement solution for your community. They are a demand.

Engagement 52

Engagement Implementation Local Government Government 52